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“Location is everything” 3 of 5 bubbles
Review of Quality Inn & Suites Civic Center

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Quality Inn & Suites Civic Center
Ranked #15 of 41 Hotels in Florence
Level Contributor
111 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Location is everything”
3 of 5 bubbles Reviewed 7 August 2014 via mobile

This was an overnight pit stop on our way somewhere else. Very convenient location and lots of restaurants and stores essentially across the parking lot- Target, Barnes and noble etc- pool was fine- out of towels. Breakfast was well stocked with thoroughly basic breakfast things. Room was large, bathroom small. Microwave and fridge in room, ancient but functional and great to have. my room was near an ice machine and it was loud and bright- this was a fine pit stop but not a destination

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 24112QGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review, 13 August 2014
Thank you so much for your kind comments and review. We appreciate the feedback and I am glad you enjoyed your visit. Your business is important to us and is greatly appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

231 reviews from our community

Traveller rating
    75
    87
    41
    19
    9
See reviews for
91
76
15
22
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Charlotte, North Carolina
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 24 July 2014

Everything about the hotel was great for the price range. Room was spacious and very clean, with everything in good order. Comfortable beds. Breakfast included eggs, sausage and bacon. Location was convenient for travel and shopping.

The hotel is pet friendly.

We had some trouble connecting to the internet on the afternoon we arrived. The issue was resolved by a call to technical support on the 1-888 phone number supplied in the room.

Recommended.

Room Tip: Rooms by the swimming pool could be noisy.
See more room tips
  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review, 31 July 2014
Thank you so much for your kind comments and review. We appreciate the feedback and I am glad you enjoyed your visit. Your business is important t us and is greatly apreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 23 July 2014

We stayed while in town for baseball. Location was close to tons of food choices, shopping, gas. Only rated 4 because website says laundry available, which made us assume washer/dryer, but they did not have such accommodations. They do have pay-by-garment laundry service. Pool was nice. Overall a very nice stay.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ribtucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review, 31 July 2014
Thank you so much for your kind comments and review. We appreciate the feedback and I am glad you enjoyed your visit. I am so sorry about the confusion about the laundry. Your business is important to us and is greatly apreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Daytona Beach, Florida
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

we stopped on our trip to NY. We enjoyed all aspects of our stay. The room was roomy and very clean. The bed was very comfortable. The pool was nice and very enjoyable. Check in and out were a snap. The staff was very pleasant, courteous and knowledgeable. There were several restaurants and a mall within walking distance. Breakfast was varied and tasty.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review, 18 June 2014
Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out.
I will pass your comments on to our staff, and we look forward to seeing you and again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hilton Head, South Carolina
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

We were traveling to the Outer Banks and stopped here for a night. What a nice surprise! The front desk staff could not have been friendlier. The location was close enough to walk to some of the nicer restaurants and malls. The room was extremely clean. Beds were very comfortable! The pool was nice. The breakfast bar was very good and had lots of choices. The lobby area is very nice. It had all the amenities you could ever need. We will definitely stay here again if in the area.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thood34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review, 6 June 2014
We are so pleased that you were surprised with our services, to exceed the guest expectation is our goal. Thank you for your review, we appreciate your business and look forward to having you visit again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shippenville, Pennsylvania
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 24 May 2014

The room was dated and there is no elevator for the second floor. The worst part was that our room was in the front of the hotel, so the bright lights that illuminated the front of the hotel, illuminated our room. The blinds did not keep out the light. I would suggest adding better blinds to those rooms. Otherwise, the room was clean and the staff friendly. The breakfast was the usual continental fare, but it was the best thing about the stay.

Room Tip: ask for a room toward the rear of the property.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank etm85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review, 26 May 2014
Thank you for your review, we are glad that you found the room clean and comfortable and enjoyed the breakfast. Our blackout drapes should have blocked the light, we will check this room to make sure the drapes are as needed.
We appreciate your business, please visit again when you are in our area.
Gloria M. Brown
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
4 of 5 bubbles Reviewed 19 May 2014 via mobile

I have three cats so its hard to find a decent hotel that doesn't charge an arm and a leg. We had a nice stay it was a little loud but its a busy hotel that was expected. Very nice and worth the money. I would stay here again. If your expecting to feel like you are being pampered this is not the hotel for you.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lolalove89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review, 26 May 2014
Thank you for your review, I am so glad that we could accommodate your pets and that you found our hotel a good value for money spent. We truly appreciate your business and hope you will visit again when you are in the Florence area.
Gloria M. Brown
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites Civic Center

Property: Quality Inn & Suites Civic Center
Address: 150 Dunbarton Drive, Florence, SC 29501
Phone Number:
Region: United States > South Carolina > Florence
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Florence
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites Civic Center 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Quality Inn & Suites® Civic Center hotel is conveniently located with easy access to many local attractions and points of interest. This Florence, SC hotel is near Darlington Raceway, Florence Civic Center and the Florence Museum of Art, Science and History. Francis Marion University is 15 miles and Coker College is 30 miles away. Shopping is available nearby at the Magnolia Mall, featuring more than 70 stores and services. A variety of entertainment venues, restaurants and cocktail lounges can be found in the surrounding area, including several within walking distance from this South Carolina hotel. Guests are provided many amenities and features, including: •Free hot, fresh and healthy breakfast with sausage gravy, waffles and eggs•Free wireless high-speed Internet access•Free coffee•Free local calls•Pet-friendly hotel; additional fees apply. After a long day of work or play, enjoy an invigorating workout in the exercise room and a relaxing swim in the seasonal outdoor pool. Business travelers will appreciate the business center, free newspaper and access to copy and fax services. The meeting room is capable of handling up to 30 people for most events and business functions. All spacious guest rooms come equipped with refrigerators, microwaves, hair dryers, coffee makers, irons, ironing boards and 32-inch flat-screen televisions with high-definition channels. Pay-per-view movies are available. Non-smoking rooms are offered. Ample parking and a safe are available on the premises of this Florence, SC hotel for added guest convenience. Affordable rates, excellent amenities and a convenient location make the Quality Inn & Suites Civic Center hotel the perfect place to stay on your next visit to Florence, South Carolina. We look forward to having you as our guest. ... more   less 
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Also Known As:
Quality Inn And Suites Civic Center
Quality Inn & Suites Civic Hotel Florence
Quality Inn Florence
Florence Quality Inn
Quality Inn Civic Center

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