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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr
Ranked #9 of 41 Hotels in Florence
Certificate of Excellence
Level 6 Contributor
351 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Great Staff!!”
Reviewed 20 June 2014 via mobile

I got a hotel before the normal check in town and was concerned they may not have a room ready however the front desk clerk was very accommodating and was able to take care of me very quickly. The maintenance man was in my room when I got there replacing light bulbs and I saw him several times throughout my visit and he spoke every time, very personable gentleman. The only sane id lie was the morning desk clerk has his hair spiked into a mohawk, I feel that's unprofessional for this establishment.

Stayed June 2014, travelled on business
Helpful?
1 Thank joefromjohnsisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review, 24 June 2014
We appreciate your patronage and hope to see you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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421 reviews from our community

Traveller rating
    281
    104
    22
    5
    9
See reviews for
186
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Washington
Level 5 Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 June 2014

We were on the way back from FLA to VA and looked for a place to stay. After going to two different hotels the second one called the Holiday Inn Express for us and they had and held a room for us. There was a convention going on and most hotels were sold out. As it was their last room available they gave a price break. The staff was great!

Our room and the whole facility were very nice. This is certainly one of the nicest Holiday Inn Express locations I have ever stayed in. Certainly a couple of steps above the normal ones. Comfortable room and very clean too. The facility is around 6 years old and it looks new! Definitely on our list of places to stay on the road.

Room Tip: We ate at the Mexican restaurant next door and it was very good. We both liked our meals and would...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mjj2red
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review, 16 June 2014
We appreciate your business and hope that we can take care of you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mount Laurel, New Jersey
Level 4 Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 June 2014

This hotel is a halfway point for us on our trips between Ft. Lauderdale and New Jersey, and this is the 2nd time we have stayed here. It's a convenient location, just off 95 and within walking distance of restaurants, a movie theater, and shopping. It's a little less expensive than the HIE north of Florence. We used points for our stay but with our AAA or senior discount the room would have been $118 + tax. We were checked in quickly and with courtesy. The room was spacious and very clean (and I'm very picky!) The bed was firm and comfortable and the pillows were much better than normal (we're both picky about pillows!) The breakfast was average hotel buffet fare, the eggs and bacon not that great, but a good variety, and hey, it's free. All in all, a good place where we will definitely stay again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review, 11 June 2014
We appreciate you taking the time to review our property. It thrills us to know that our guests were pleased with their stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pennsylvania
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 June 2014

This hotel is very well-kept and in a nice area. The rooms were large and the beds and pillows
were comfortable. The bathroom was a nice size and very clean. The breakfast area was very
big, and the selection of food was outstanding. There was plenty of room for guests to sit and
have a relaxing breakfast.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PennsylvaniaBachi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review, 4 June 2014
Your comments are so valuable to us! We strive our best each day to make our guests happy! We hope that you will stay with us again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
Level 4 Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 May 2014

The room was ok but the air conditioner did work real well. The blower did not work and it took a while to warm the room up. The continental breakfast had a good selection but they did not keep it well stocked.Location was right off I95 so it was an easy on off location. Will probably look for another place on next trip. This is the 2nd place in Florence that I was disappointed with.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gulfcoastfriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review, 4 June 2014
We apologize that your stay was not what you expected. We hope that you will give us another try!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, Pennsylvania
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 May 2014

My husband and I decided to stop in Florence SC after driving 8 hours on our way to Charleston. We chose the hotel because it was near rt 95 and convenient to continue our travel the next day.
We were welcomed warmly at the front desk and were given a room immediately. We were quite happy with the room and bath, which were very clean. The beds allowed us a wonderful night's sleep. Needless to say the hot and cold breakfast that was available was very welcome so we didn't have to go out to find a place to eat. the food was fresh and replenished frequently.
The room and breakfast came at a very fair price.
Just a note: We stayed at Holiday Inn Expresses in both Charleston and Savanna and can say the very same things about those hotels, also.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PatC1809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review, 4 June 2014
We are very pleased that you were happy with your stay. We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sayville, New York
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 May 2014

On our way back north we decided to stay in Florence SC Check in was a breeze and desk clerk Janelle was very pleasant. Nice size room with safe and refrigerator . Very easy to control climate.
Bathroom ample size. Beds very comfortable , pillows soft if you like that. Pleasant lobby and coffee , tea and fruit available all the time. Area is growing with new stores and restaurants . Visited the magnolia mall , which was a few minutes away . Breakfast was included the next morning . You could make your own pancakes, or toast bagels. Cereal , muffins, fruit , juices. Very nice. All in all a nice stop for a weary traveler. Would stay again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank espo57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review, 28 May 2014
Thank you so much for your kind comments. We are thrilled that your stay went so well. We hope to see you again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Holiday Inn Express Hotel & Suites Florence I-95 @ Hwy 327
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Additional Information about Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

Property: Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr
Address: 3440 W Radio Dr, Florence, SC 29501-7812
Phone Number:
Region: United States > South Carolina > Florence
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Florence
#4 Romantic Hotel in Florence
#6 Family Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Come experience the difference at the Holiday Inn Express Hotel & Suites in Florence, SC! Location! Located in the heart of Florence, we are surrounded by many great restaurants and shopping such as the Magnolia Mall, Commons Place Shopping Mall, Outback Steakhouse, Olive Garden, Longhorn Steakhouse, and Chili's. Also, right next door, is the Swampfox Cinema and the Florence Civic Center. Centrally located between Florida and New York as well as a short drive to the Carolina's biggest cities: Charleston, Columbia, Myrtle Beach, Charlotte, and Raleigh. Packed with special amenities such as 37' flat screen HDTVs in all rooms, complimentary high-speed Internet access, indoor heated pool and hot tub w/patio for some R&R, free deluxe Continental breakfast, microwave/ fridge in all rooms and a host of others. Our staff prides itself on the warmest hospitality promise and exceptional service. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Florence Civic Center @ i-95
Holiday Inn Express Florence
Holiday Inn Florence
Florence Holiday Inn

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