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“Not at all what we expected”

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Days Inn Florence Near Civic Center
Ranked #29 of 41 Hotels in Florence
Reviewed 13 August 2013

As Gold Marriott members, we travel a lot and this is the first time the rooms were such a huge disappointment. It was more of an old, beat up motel, with rooms connected outside. Ours was musty, dingy, in terrible need of renovation- carpets that my feet stuck to, cracked tiles, lumpy beds. Staff was nice and breakfast was fine. Can't see how it's a Marriott....

Room Tip: Go elsewhere...
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  • Stayed: August 2013, travelled on business
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Thank Foodie499653
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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420 - 426 of 586 reviews

Reviewed 9 August 2013

The entire staff is excellent! From management down to housekeeping and maintenance. Everyone is friendly and goes way out of their way to ensure a pleasant visit. Plenty of great restaurants within walking distance and a good shopping mall.

  • Stayed: August 2013, travelled on business
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Thank Pete F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2013

This Fairfield Inn is located very close to the highway and walking distance from Magnolia Mall and several restaurants. The third floor is a "hotel" with doors opening to the interior, while the lower floors are more of a "motel" with doors opening to the outside. Be sure to request a room at the top. Our room was clean with a very comfortable bed. The bathroom was also clean and mold free. The pool needs some repairs but is functional. The staff we encountered were all very nice. There were cookies when we arrived and free breakfast (make your own waffles, hard boiled eggs, fresh fruit, muffins etc.) I would highly recommend this hotel as a stopping point for the night if your are traveling through Florence on I-20 or I-95.

Room Tip: For safety, pick a room on the top floor. They have doors that open to the interior of the hotel...
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  • Stayed: July 2013, travelled with family
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Thank Amy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, General Manager at Days Inn Florence Near Civic Center, responded to this reviewResponded 8 August 2013

It was a pleasure to hear you enjoyed your stay with us! We always appreciate our guests' making us their choice. I was very happy to see staff and accommodations suited your needs as well. Please come back and visit us soon, we will ensure to keep our warm southern hospitality ready for your return. Safe Travels from your FFI-Florence Family!

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Reviewed 1 August 2013

We booked this place for a softball tournament. Initially, we reserved a lower level unit, but upon arrival we were "upgraded" to a deluxe room on the 3rd floor. The front desk clerk informed us, and ask if this was ok. I informed her it was not, but there were no other rooms available. So why ask? Nothing deluxe about the room. Merely a coffee maker, microwave and mini fridge. Don't pay the extra money for the deluxe room. NO air conditioning in the elevator and designated smoking are at entrance of the doors. Swimming pool requires attention. Perhaps clean the bugs out, sweep the area and I believe someone got sick in the pool. Extensive roof leaks in the 3rd level rooms, due to poor patch repairs and musty smell. Nice try on the upgrade interior carpeting and paint. Breakfast was decent (waffle maker, eggs, meat, all sorts of pastries, cereals, juices). Hotel is very convenient to restaurants and shopping. Right off of i-95.

Room Tip: Don't pay the extra for a "deluxe" room/suite.
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  • Stayed: July 2013, travelled with family
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Thank Wifeywhatnots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, General Manager at Days Inn Florence Near Civic Center, responded to this reviewResponded 8 August 2013

I want to thank you first for staying with us. I apologize the hotel was a bit different from what you expected, our design is slightly older from other hotels in the area. Our deluxe rooms are geared toward guests that want to stretch out a bit more and need additional amenities for their stay, usually this is a great place to have family spend down time and relax with a great night's sleep. I was discouraged to hear you did not enjoy the upgrade, and apologize again. Please feel free to reach out to me for any further feedback you would like to share. Tina Middleton/GM Fairfield Inn Florence SC 843-669-1666.

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Reviewed 30 July 2013

We had stopped here on our way to Florida. It was right off of I95 and it is one of the few places that accept pets. It's an older hotel that has interior and exterior rooms. We had reserved an interior room on the 3rd floor. It's an older hotel that is very clean. On thing we didn't like is that the elevators are on the outside of each floor. So once you get off the elevator, you must swipe your card to get in and hold the door opened while you are carrying your luggage. I would have liked to see the elevators inside the building. The hallway smelt slightly damp. Once we are in our room, the room was very clean but did need some updating. The breakfast was your basic hotel breakfast.

  • Stayed: July 2013, travelled with family
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Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, General Manager at Days Inn Florence Near Civic Center, responded to this reviewResponded 1 August 2013

I understand our exterior access is a bit different. We always are willing to help our guests' especially when it's a need of a third or fourth hand, we are here to help! Thank you so much for letting us know how your stay was!


Your Fairfield Inn Florence Friends!

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Reviewed 27 July 2013

Good price, good breakfast. Rooms smallish, but beds comfortable. Room felt slightly damp and older AC unit seemed to blow air at same rate/temp no matter what setting you choose. Nice lobby and pool area, parking lot well lit

  • Stayed: July 2013
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Thank skjam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, General Manager at Days Inn Florence Near Civic Center, responded to this reviewResponded 29 July 2013

We enjoyed hosting you! Thank you so much for taking the time to tell us about your stay. Your feedback about your room was very much appreciated. Safe travels!

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Reviewed 17 July 2013

We were here for a softball tournament and we picked this hotel for our familes and coaches to stay. What a great decision! The rooms were very clean and the staff was friendly and very responsive to our requests. They even had a hospitality room set up with cookies, popcorn and soft drinks. Our team hung out in there a lot because rain postponed a lot of our games. The location was excellent, very close to the mall and lots of restaurants. It is in a good part of town and we felt very safe with the outdoor access rooms. The only thing it did not have was a fridge and microwave in the rooms which would have been nice. However, we did have access to one in the hospitality room. Would definitely recommend!

  • Stayed: July 2013, travelled with friends
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Thank DeeDee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, General Manager at Days Inn Florence Near Civic Center, responded to this reviewResponded 18 July 2013

It was blast hosting your team! I am so happy to hear you guys enjoyed yourselves, even though the weather was not the best. We hope to see your team again soon! Thank you so much for taking the time to provide such great feedback! Safe travels and many wins!

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Additional Information about Days Inn Florence Near Civic Center

Address: 140 Dunbarton Dr, Florence, SC 29501-1991 (Formerly Fairfield Inn Florence)
Phone Number:
Region: United States > South Carolina > Florence
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 41 Hotels in Florence
Price Range: £45 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Days Inn Florence Near Civic Center 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Fairfield Inn Florence Hotel Florence
Fairfield Florence
Florence Fairfield Inn

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