I have stayed at this motel several times over the last couple years when I drive to Florida from Pennsylvania. I had no complaints overall in the past stays; however, this time I was disappointed to find the room with a definite urine stain on the carpet when I entered. I also noted that the pillow had an awful odor. I did change pillows to another one, which was better.
On the positive note, the gal who was at the front desk was an absolute delight. She had a friendly professional manner, and a lovely smile. I told her about the pet stain and she said she would make sure that the room carpet was cleaned by housekeeping for the next guest. I never asked for another room, so no complaint that I wasn't moved as the stain was dry.
I will continue to use the motel as my pit stop when traveling.
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- Also Known As:
- Red Roof Inn Florence Hotel Florence
- Florence Red Roof Inn