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“VERY DISAPPOINTED!!!!”
Review of Tides Folly Beach

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Tides Folly Beach
Ranked #1 of 1 Hotels in Folly Beach
Reviewed 12 April 2014 via mobile

For $227/night, not worth the money. Unfortunately we stayed 2 nights.
Black mold in bathroom, toilet would flush randomly, towels were stained, pillows were like sleeping on a brick, sheets were also disgustingly stained, flooring was dirty, walls were thin AND room was not made up the next day.
However, beautiful ocean view, easy access to beach, lunch on patio was lovely and food was very good, hotel staff were friendly.

Stayed: April 2014, travelled as a couple
2  Thank Bella462008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_D_Ross-TFB, Manager at Tides Folly Beach, responded to this reviewResponded 19 April 2014

Thank you for choosing to stay with us at Tides Folly Beach and for your compliments of our location, food, and staff. I understand your disappointment with regards to the linens and condition of your bathroom during your stay. Anyone would be disappointed at these conditions regardless of rate. I want to reassure all who read this review that this matter has been addressed with all applicable staff members and managers to ensure this level of service is not repeated with our future guests. I encourage the author of this review to contact me directly should they wish to discuss their stay with us in more detail.

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Reviews (1,369)
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875 - 881 of 1,369 reviews

Reviewed 11 April 2014

You can't beat the location at Tides. If you are planning on staying on Folly Beach for a few days all you need to do is park your car, drop your bags in the room and enjoy. You can walk to pretty much every restaurant, bar, or spot on the island from the Tides, and the Folly Beach pier is right outside your door. We had breakfast there one morning which was reasonably priced and ordered food at the outdoor bar one afternoon (the nachos were amazing). We visited other local establishments for the rest of our meals. The rooms were ok, nothing great, but we were only in the room to sleep, so it was certainly adequate. The views were great from the room, as was the sound of the ocean at night. We did not spend any time at the pool but would recommend it for families as there were usually kids there enjoying the fun in the sun. We headed to the beach each day and rented chairs from Jake right in front of the hotel. Definitely recommend it! The staff at Tides was very friendly. There are plenty of houses for rent in the area, but we preferred the convenience of the hotel and it's perfect location.

Room Tip: All rooms are oceanfront! The higher the better in our opinion.
  • Stayed: April 2014, travelled as a couple
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2  Thank mdb2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_D_Ross-TFB, Manager at Tides Folly Beach, responded to this reviewResponded 19 April 2014

Thank you for choosing to stay with us at Tides during your recent vacation and for all your compliments of our property, food, and especially the staff! I am also happy to read what you wrote regarding the rooms. While we are very proud of the work we’ve done to keep them updated, modern, and comfortable and clean, we want our guests to come for the entire experience of Folly Beach. There is so much to do and so much to see so, please, heed the advice of the author of this review; get out and about and have some fun! We look forward to being your hotel of choice on future visits to the Lowcountry.

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Reviewed 6 April 2014 via mobile

Small, boring rooms. Not much to do except go to bars. Food was expensive (spent more than budget). Staff was either down-to-Earth or hated their job. Made the best of a trip for a bunch of college kids, but spent more time in the room than expected

Stayed: March 2014, travelled with friends
1  Thank BBHair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_D_Ross-TFB, Manager at Tides Folly Beach, responded to this reviewResponded 15 April 2014

Folly Beach offers a plethora of activities for people of all ages and interests including, but not limited to kayaking, paddle boarding, fishing, surf lessons, historic tours, lighthouse boat tours, charter fishing, scooter and bike rentals, historic homes tours, art galleries, dolphin excursions, live music, swimming, a county park, and much more. I’m disappointed to read that the author of this review couldn’t find activities that fit their interests. I’d love the opportunity to discuss your stay in more detail so please do not hesitate to contact me directly at your earliest convenience.

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Reviewed 31 March 2014

We took advantage of the recent Travel Zoo rate of $99/night. If I had paid the standard $275/night I would have been in tears. We took our kids out of school for 2 days to go enjoy a couple days away at Folly. We love Folly and go done a couple times a year. The 2 reasons we chose Tides was location and a heated pool. Well the location is great, but that is the only thing enjoyable. The staff was friendly and they did come quickly when we called because of a toilet overflowing (twice), the tub backing up and the tv not properly working. After all this, we still planned to make the best of it, until I discovered the sign that the pool heater was broken! We still made the best of it, flying kites on a cold windy day and walking to the park, etc. But when my 5 year old son said "I'm done, I want to go home", it broke my heart. We left a day early and when I expressed my disappointment, all they offered was a sorry. They wouldn't refund anything because the voucher with Travel Zoo is non-refundable, I get it, but they could of have done something. I contacted Travel Zoo who was also no help. So Travel Zoo and Tides Folly we will no longer need your services! Use your hard earned money to rent a house or condo!

  • Stayed: March 2014, travelled with family
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6  Thank AbRR1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_D_Ross-TFB, Manager at Tides Folly Beach, responded to this reviewResponded 15 April 2014

Thank you for taking advantage of our spring special and choosing to stay with us at Tides Folly Beach. For your compliments of our staff and how they handled the issues expressed in the body of your review, I thank you.

It is very unfortunate that so many maintenance-related issues occurred during one visit. The problems mentioned in this review are not the norm and we do work as quickly as possible to resolve them when they do occur. We are in the process of replacing the current television system with something much more comprehensive and less glitchy. The pool heater is working properly and plumbing issues are handled immediately upon report.

I am sorry that your recent experience has soured your opinion of our property but your satisfaction is of the utmost importance to us and I encourage you to contact me directly and, perhaps, we can discuss the opportunity of a second chance.

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Reviewed 30 March 2014

I stayed only one night in March with family. The staff was extremely helpful, and the view from the balcony on the 9th floor was beautiful. I understand that all rooms have a view of the beach, but the more expansive views are on the upper floors. There are small balconies and a sliding door that you can open to hear the ocean and feel the breeze. The balconies are very small-just enough to walk on. The place looked very clean. The room was very tastefully designed.

Nice TV. Wireless worked well. Workout room had three exercise machines. The place has a nice looking restaurant and a small coffee shop. You can walk to many restaurants in town.

If you're going to or coming from Charleston the traffic could be a problem during the typical rush hour time periods, especially if you are around the U.S. 17-SC 171 interchange. Folly Beach is a few miles from the typical Charleston attractions.

For Disabled travelers, there are several handicap-parking locations right next to the hotel. The elevators are a bit of a walk from the front desk, but not too bad.

Room Tip: Ask for a room on floors 6 and above.
  • Stayed: March 2014, travelled with family
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2  Thank ACFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_D_Ross-TFB, Manager at Tides Folly Beach, responded to this reviewResponded 15 April 2014

Thank you for choosing to stay with us at Tides Folly Beach this past March and for not only contributing this glowing review, but for sharing valuable travel advice as well! Thank you for your compliments of our staff and we look forward to being your hotel of choice on future visits to the Lowcountry.

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Reviewed 28 March 2014

Super location, right on the beach with the pier right next door. Although the weather was a bit uncooperative (cold and rainy) we made the best of it. Close enough to downtown Charleston and some really fantastic restaurants, we found it to be a great place to stay. The hotel was clean, staff was very friendly (Hanna) and helpful (thanks Greg).

We'll be back.

  • Stayed: March 2014, travelled with family
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2  Thank Planters71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_D_Ross-TFB, Manager at Tides Folly Beach, responded to this reviewResponded 15 April 2014

I’m glad that you were able to make the most of your stay at Tides despite the weather. Thank you for all your compliments and for taking the time to recognize Hanna and Greg specifically. It really means a lot to our crew when they get this type of recognition and we look forward to playing host for your Spring Break getaway next year!

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Reviewed 26 March 2014

Great location at Folly. You can walk to many restaurants plus the pier is right in front. Great sandy beach. Rooms redone but a little bit of the old shows through. All rooms are directly waterfront with great views. The balconys are not large enough for furniture but still make the rooms special. Best part of the rooms is the fantastic view. Open the sliding glass door and hear the ocean roar.

  • Stayed: February 2014, travelled as a couple
    • Location
2  Thank cuatthebeach333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_D_Ross-TFB, Manager at Tides Folly Beach, responded to this reviewResponded 15 April 2014

I am happy to hear that you enjoyed your accommodations, your view and the town of Folly Beach during your recent getaway! Thank you for sharing your experience here and if you have any suggestions on what we can do to better your experience in the future, please do not hesitate to contact me directly and we’ll work to make your next stay worth of a five-star recommendation!

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Additional Information about Tides Folly Beach

Address: 1 Center Street, PO Box 68, Folly Beach, SC 29439
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Folly Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Folly Beach
Price Range: £101 - £337 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tides Folly Beach 3*
Number of rooms: 132
Official Description (provided by the hotel):
Only nine miles from historic downtown Charleston, Tides Folly Beach is located along one of south's most beautiful beaches, offering breathtaking views and a laid back vibe. Tides is the ideal destination for your next Charleston beach vacation, wedding or get-together with friends, family or business associates. ... more   less 
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Also Known As:
Tides Folly Beach Hotel Folly Beach
Holiday Inn Folly Beach
Folly Beach Holiday Inn

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