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“Awesome stay with the friendliest staff I've ever experienced anywhere.”
Review of Tides Folly Beach

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Tides Folly Beach
Ranked #1 of 1 Hotels in Folly Beach
Reviewed 28 November 2010

This was a perfect place to go with my family and spend several nights over the Thanksgiving holiday. I have never been treated with more kindness from any staff anywhere than at Tides. Everything was great with the room and all the facilities. The oceanfront view was amazing. The amenities were all I expect and more. Additional services and food were excellent. There was a family-friendly atmosphere and the location was close to anything we wanted. The rate was less than I would have expected for the Charleston area. I will definitely go back and make this my preferred hotel on future trips to Charleston.

  • Stayed: November 2010, travelled with family
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Thank jeffkross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TidesFollyBeachGM, Manager at Tides Folly Beach, responded to this reviewResponded 2 December 2010

Thank you for the wonderful review! We enjoyed having you and your family stay and experience the Thanksgiving Holiday with us at Tides Folly Beach. I will be sure to relay your kind words to our entire staff and we look forward to your return!

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1,399 - 1,402 of 1,402 reviews

Reviewed 26 November 2010

Our room was clean but it was small, two doubles beds, a TV and couple of chairs. No major problems but many small things that added up. According to their website they said the rooms were remodeled. That's not exactly true, some of the rooms were remodeled. They tried to put us in an old room but we asked for a remodeled room. We were put on the 8th floor, which was OK but the water pressure was terrible while taking a shower. We chose this hotel because they advertised an outdoor heated pool. When we arrived the pool was not heated and they said the heating unit was broken. They have a nice outdoor bar but they only sell alcohol no appetizers or food. They advertised free wireless interent but it was so slow in our room I had to go to the lobby to use my laptop.

  • Stayed: November 2010, travelled with family
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1  Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TidesFollyBeachGM, Manager at Tides Folly Beach, responded to this reviewResponded 2 December 2010

Thank you for taking time to review our hotel and thank you very much for choosing to spend part of this holiday season with us. At Tides Folly Beach it is always our goal to provide excellent customer service in an environment that can be considered a home away from home. We regret that we did not have an opportunity to address and correct, in person, the issues this particular guest had during their stay. I encourage the author of this review to contact us directly with any future concerns or suggestions with how we can improve the experiences of all our guests.

Our property underwent a multi-million dollar renovation in the winter of 2008-2009. All the guest common areas and our restaurant were renovated. The foyers into the guest rooms as well as the guest bathrooms were also remodeled to reflect tile floors, granite countertops, and curved shower rods for extra bathing space in the tubs. Our website does not advertise a full renovation of all guest rooms. We currently have only two fully renovated rooms. Beginning January 3, 2011, Tides Folly Beach is very excited to begin the full renovation of all remaining guest rooms where we will install new carpeting, beds, art work, mini-fridges, desks, lamps, 32” flat screen TV’s, the works!

After checking with our chief engineer about potential water pressure problems on the upper floors of our hotel, we determined that the issue was actually with the water saver plates installed in the shower heads. The water saver plates are designed to be environmentally friendly but can be uninstalled upon request.

While the guest pool is neither a Jacuzzi nor a hot tub, it is heated year round. Unfortunately, the heating element was damaged during this guest’s stay. We apologize, not only to this guest, but to all guests that may have been affected while the heating element was under repair. The heating unit has been repaired and is working properly.

I was surprised to hear of the problems regarding our outdoor bar and food service. Aside from our Thanksgiving Day buffet and occasional special events or seasonal activities, our outdoor bar serves the same lunch and dinner menu as our dining room. Our kitchen is open daily from 7 am until 10 pm. Our outdoor bar will remain open after 10 pm depending on volume but will serve only drinks after the kitchen is closed.

The issues regarding our complimentary wireless internet have been shared with us by other guests and we are working with our internet provider as well as our technical support team to correct these problems for current and future guests.

Thank you; again, for taking the time to contribute a Tripadvisor review and we look forward to being your hotel of choice on future visits to our city!

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Reviewed 13 July 2009

We enjoyed our stay at this Hotel so much. The staff were so pleasant and helpful. The renovations were beautiful. Truly a beach hotel. Everyone that worked there seemed truly dedicated to ensure our comfort and good time. The staff is on top of everything. The room was clean and pleasant. We eat at the restaurant for breakfast and for dinner. Thomas the manager of the Blu restaurant and his team on truly on top of it. The bar staff was very helpful as well. The cleaning staff were friendly and courteous. Everyone that worked there that we came in contact with was simply great. Kudos to you all.

1  Thank loopiemich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2016
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  • Stayed: December 2015, travelled as a couple
    • Sleep Quality
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    • Service
Thank NJJ2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt_Zengerle, General Manager at Tides Folly Beach, responded to this reviewResponded 1 October 2016

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Additional Information about Tides Folly Beach

Address: 1 Center Street, Folly Beach, SC 29439
Region: United States > South Carolina > Coastal South Carolina > Folly Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Folly Beach
Price Range: £96 - £260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tides Folly Beach 3*
Number of rooms: 132
Official Description (provided by the hotel):
Only nine miles from historic downtown Charleston, Tides Folly Beach is located along one of south's most beautiful beaches, offering breathtaking views and a laid back vibe. Tides is the ideal destination for your next Charleston beach vacation, wedding or get-together with friends, family or business associates. ... more   less 
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Also Known As:
Tides Folly Beach Hotel Folly Beach
Holiday Inn Folly Beach
Folly Beach Holiday Inn

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