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“Not As Good This Time”

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BEST WESTERN Carowinds
Ranked #2 of 9 Hotels in Fort Mill
Certificate of Excellence
Berlin, MD
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Not As Good This Time”
Reviewed 9 April 2014

TV was not viewable from sitting room, only bedroom. Used the nice sitting room for a catch-all. HVAC unit was noisy, particularly when first cycled on. Fan auto setting did not seem to work as it ran continually. Noise from room above excessive. Heard every footfall. Stayed in other rooms on previous visits and had none of these problems. Would not recommend first floor. Breakfast did not include eggs/bacon/sausage/home fries as in other similarly priced hotels we've stayed. Nonetheless we will likely stay here again on future family trips, just not on the first floor

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank P M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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353 reviews from our community

Traveller rating
    157
    127
    39
    18
    12
See reviews for
158
90
21
47
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Buffalo, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2014

Front desk was professional and very kind both at arrival and departure, Breakfast was great; neat, clean and delicious. Travel to Florida a couple times a year and this was the best 1/2 way point we've ever stayed at.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Denise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 April 2014

We were very impressed at the cleanliness of the guest room. This is generally not the case at many hotels these days. The area was very quiet. Not much available for the breakfast based on the industry standards. I would definitely stay at this hotel again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCAROWINDS, Front Office Manager at BEST WESTERN Carowinds, responded to this review, 3 June 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 803-548-8400.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Front Desk
Management
BEST WESTERN Carowinds
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 April 2014

After reading the trip advisor reviews, decided to stay here for 2 nights, to allow for one final game of golf before heading on home. Were not disappointed. Took the small suite with a love seat and side tables with coffee table, which added comfort to our stay. The US$190 price tag for 2 nights, all in, was acceptable, including CAA/Senior discount. Bathroom exceptionally clean and nicely laid out with shower curtain imaginatively laid across the metal stabilizer bar, with floor mat and facecloth nicely placed into a pocket created by the arrangement. All of the usual amenities were available, in case one forgot their own. The bed and pillows were clean and fresh and most comfortable. Wifi was easily accessible with just an agreement to terms and conditions. Morning breakfast included cereals, buns, danishes, waffles, hard boiled eggs, yogurt, toast and bagels, all in abundance and fresh. Staff were pleasant and engaging. A well run establishment it would appear.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCAROWINDS, Front Office Manager at BEST WESTERN Carowinds, responded to this review, 4 April 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 803-548-8400.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Front Desk
Management
BEST WESTERN Carowinds
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Montgomery, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 March 2014

More than adequate for an overnight stay. Glad I read other positive reviews and wasn't swayed by the negatives. Room was quite and clean, breakfast was better than I expected. Staff was pleasant a welcoming.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jovanna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
Reviewed 14 March 2014

This is our half way stop and rest point of our trip. Room on third floor with two Queen beds was clean, roomy and quiet for 4 weary travellers. Two adults and two grandchildren. Nice breakfast choice's too.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Raymond G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCAROWINDS, General Manager at BEST WESTERN Carowinds, responded to this review, 15 March 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 803-548-8400.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Front Desk
Management
BEST WESTERN Carowinds
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
174 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 11 March 2014

I stayed at this hotel because of its location and value. I like BW's because of the quality, breakfast option, cleanliness and value. I am a travel counselor and I often recommend this property for people traveling between Florida and Ohio or other northern locations. It is easy to get to but I wish it was not hidden behind the Clarion. It makes for a good half way point.

Room Tip: If using elevator stay near the front of the building.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCAROWINDS, General Manager at BEST WESTERN Carowinds, responded to this review, 15 March 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 803-548-8400.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Front Desk
Management
BEST WESTERN Carowinds
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Carowinds

Property: BEST WESTERN Carowinds
Address: 3675 Foothills Way, Fort Mill, SC 29708-9299
Phone Number:
Region: United States > South Carolina > Fort Mill
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Fort Mill
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Carowinds 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
Guest Room Amenities: Cable television, 27 inch with full cable, over 60 channels including, ESPN and CNN, High-speed Internet access, Coffee/tea maker, Microwave, Refrigerator, Hairdryer, Iron, ironing board, Desk/work area, Dataports, AM/FM alarm clock, Free local calls, Voicemail, Air-conditioning, Jacuzzi® suites limited availability Non-smoking Rooms: Available Suites: 6 Public Space ADA Accessible Features: Accessible parking spaces and signage (car and van), An accessible route that allows for approaching and entering the hotel, An accessible lobby entrance door, An accessible reception desk or accessible folding shelf or reception area, Public restrooms accessible Guest Room Mobility Accessible Features: Accessible doors and doorways (at least 32-inches of clear width passage), Accessible bathrooms and features, including shower/tub, Accessible room controls (e.g. HVAC and lighting), Accessible clear floor space Guest Room Communication Assist Features: Closed-caption televisions, Telephones have volume control. ... more   less 
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Also Known As:
Best Western Carowinds Hotel Fort Mill
Best Western Fort Mill
Fort Mill Best Western

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