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Homewood Suites by Hilton - Greenville
Ranked #18 of 64 Hotels in Greenville
Reviewed 10 January 2014

This is a very clean upscale Hotel with a great staff .I will come again when I'm in the area. I will also tell a friend about this Hotel. Having something nice to say to people can help you out in any situation. It need not necessarily be someone you have known for years and years together or a family member. You can say nice things to people whom you have only just met too, right? How else do you think the goodwill spreads? Think about it this way, when you know that what you're going to say to someone is nice, you can guarantee that the person will smile, even if it is just for a few seconds, or a fraction of a second. You'll sleep with the positive affirmation that you were able to bring a smile, and make at least one person happy that day. What better way to end the day than knowing that you have contributed to spreading a little cheer in the world? There isn't! much more to say about the staff at Homewood Suites in Greenville SC

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank 765blancheg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie A, General Manager at Homewood Suites by Hilton - Greenville, responded to this reviewResponded 16 January 2014

Greetings!

Thank you for your review of our Homewood Suites. We impress on our staff the importance of guest service and I am pleased to hear how well you were taken care of during your stay! I agree that spreading good cheer is important in life and it's wonderful knowing there are people such as yourself out there in the world! Thank you again and we look forward to seeing you soon.

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381 - 387 of 520 reviews

Reviewed 9 January 2014

Overall, we were very impressed with Homewood Suites! Based on this visit, we look only to stay in Homewood Suites when we travel because of the value ($100 for a very accommodating and spacious suite) as well as getting rewarded for staying as a HHonors Member. We're sold! Our only complaints regarding the Greenville, South Carolina Homewood Suites are our room (405) smelled of food that we weren't eating/cooking from time to time. And the complimentary breakfast could be improved (food was cold, small selection, waited significant time for waffle maker) and would be better enjoyed if it went until 10:00am or later, opposed to 9:00.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Ben M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie A, General Manager at Homewood Suites by Hilton - Greenville, responded to this reviewResponded 16 January 2014

Thank you so much for you review of our Homewood Suites. We strive to deliver an outstanding experience to all of our guests and am very glad to hear that you enjoyed your stay.

Guest feedback is very important to us and we use the information to improve ourselves as a hotel. It's disappointing to hear that your breakfast experience was less than perfect, but constructive feedback motivates our staff to continue improving on their service and the product. Thank you again for staying with us, and we look forward to taking care of you in the future.

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Reviewed 6 January 2014

We had a king suite. It had a two burner stove, full sized fridge, microwave, and dishwasher. Kitchen was well stocked with all of the common dishes and cooking items. This hotel is located off the very busy Woodruff Road. With two miles is most any type of food that you could want and lots of shopping. It was quiet and clean.

The only thing to be aware of is that breakfast is only served until 9am on weekdays and 9:30am on weekends. We were a little after 9:00 am arriving for breakfast (weekday - New Years Day). The very nice employee in this area offered to get us anything we wanted - even though serving time was over. She brought us juice and offered waffles. What great customer service.

There is a reception each night during the week with a meal served. We did not attend this but it smelled delicious.

  • Stayed: December 2013, travelled as a couple
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Thank RitaR902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie A, General Manager at Homewood Suites by Hilton - Greenville, responded to this reviewResponded 16 January 2014

Thank you so much for your review! Most of our guests chose our hotel because of it's location, however we love being able to wow them with our service and quality product!

Once again, thank you for your feedback and if you are ever back in Greenville, SC I would love to have you at Homewood Suites!

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Reviewed 5 January 2014

The good: great carpet, good curtains to block sun if sleeping during the day. Great beds. Monday through Thursday they serve dinner and it is better than most restaurants that I have eaten at (we had the chicken tortellini). Breakfast was good as well. They had laundry facilities, which is not common for a some 100+ a night hotels, which was good too. They did not nickel and dime you with extra charges (free wifi-MAJOR PLUS). Good choice of soap & shampoo (Nutrogena) so the first night when I did not have my own I was good. Spacious rooms with the pull out bed, comfortable bedding and plenty of light (which I like!) Great windows, and beautiful pool. Even though we were beside the interstate (freeway) I could not hear any noise from the outside, and the area was FABULOUS. Whole Foods and many restaurants within walking distance, and Sam's club about 2 miles away. Pictures in room were pretty and the neutral colors were warm and welcoming. Loved having a dishwasher, full size fridge and kitchen area. Front desk staff was wonderful.

There is a great walking park down the road and the area was very good. I felt safe (and this is unusual for me in the city).

The not so good: The walls are very thin, when ever someone knocked on a door down the hall I thought it was ours. I could hear everything. Room service was so so. If you were not up and out by noon, you did not get any. I prefer indoor pools, or at least heated, especially for the cost of this room ($130 and up). The hallway walls look cheap and kind of dirty. Some of the employees would smoke outside the customer entrance in the back of the hotel (YUK!!!!). Staff in dining room was borderline rude at least, indifferent at best. This is the service industry - act like you like your job at least, and don't stand around leaning on counters looking bored.

The traffic is HORRIBLE. This is not the hotels fault, the Woodruff road exit has no turn signal and the people block the roads, so you get stuck at this 1 light for 10 minutes during busy times, if not more. When I left I chose to go south toward Laurens road and take I-85 from that location.

  • Stayed: January 2014, travelled on business
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Thank MrsMonikaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie A, General Manager at Homewood Suites by Hilton - Greenville, responded to this reviewResponded 16 January 2014

Thank you so much for staying with us recently at our Homewood Suites in Greenville, SC. Thank you also for your review of our property. Guest feedback is vital for our operation and we use this feedback to improve on our product.

It is wonderful to hear how much you enjoyed our product such as the complimentary wi-fi, evening dinners and guest laundry. However, guest services is a very important part of our culture, and I am disappointed to hear that our staff was unable to live up to our hight standards. We will definitely be speaking to our employees about smoking in designated area, as this is unacceptable. We will also work with our food and breakfast staff to ensure that they are delivering the highest of guest service at all times. Thank you again for your constructive review and we do hope to see you again during your next trip into the upstate!

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Reviewed 3 January 2014

One of the best I have ever stayed at and everyone was extremely helpful and friendly. It was convenient and around restaurants and shops. I was there for a family wedding and very happy that the family chose this hotel for their relatives and friends to stay at.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Pam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie A, General Manager at Homewood Suites by Hilton - Greenville, responded to this reviewResponded 16 January 2014

Greetings!

I am so glad that you were able to host your friends and family for a wedding. Our property is an ideal fit for wedding groups as our spacious suites, and complimentary breakfast are a hit! I am very pleased to hear how much you enjoyed your stay. Thank you for your kind words, and we hope to see you the next time you are in Greenville!

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Reviewed 27 December 2013

Homewood Suites in quickly becoming my choice of lodging if available. I recently stayed in the Greenville area and Homewood Suites was my home away from home.

This hotel is right off Woodruff Road, which is the fastest growing area in Greenville. Within a small radius of this hotel, you can find the best shopping and dining anywhere.

This hotel is well appointed and the customer service reps at the check in desk were absolutely delightful. I was treated to a very welcoming room, comfortable bed that gave me one of the best night's sleep I've had in a very long time, and the close proximity to my shopping and dining destinations made this stay extremely enjoyable.

I would highly recommend this hotel if you are traveling through the Greenville area!

  • Stayed: December 2013, travelled as a couple
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Thank MountainMan1252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie A, General Manager at Homewood Suites by Hilton - Greenville, responded to this reviewResponded 31 December 2013

Greetings!

Thank you so much for such an awesome review!! I had the pleasure to share this with our team and it really made their day. It is always a pleasure to hear from our guests about their positive interactions with our staff. I am glad to hear how interested you have become in Homewood Suites and hope to see you more during your trips into the area!

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Reviewed 12 December 2013

My husband and I are taking care of his mother that has demencia and we get a little stressed at times. Our son and his family offered to stay with her while we had a night out. So our time spent at this hotel was very enjoyable. Quiet and relaxing. A well deserved night. So we thank you and the staff for making our stay a good one.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie A, General Manager at Homewood Suites by Hilton - Greenville, responded to this reviewResponded 31 December 2013

Thank you so much for your review of our hotel. I am so glad that we were able to be a part of your relaxing evening with your husband. We do hope for health and happiness for your family in the New Year. Thank you again and we hope to be able to take care of you in the near future!

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Additional Information about Homewood Suites by Hilton - Greenville

Address: 102 Carolina Point Pkwy, Greenville, SC 29607-5765
Phone Number:
Region: United States > South Carolina > Greenville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Greenville
#9 Romantic Hotel in Greenville
#15 Family Hotel in Greenville
Price Range: £70 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton - Greenville 3*
Number of rooms: 110
Official Description (provided by the hotel):
Welcome to the Homewood Suites by Hilton® hotel in Greenville, South Carolina. Our award-winning hotel is located just minutes from downtown Greenville, Greenville-Spartanburg Airport and TD Convention Center. We're just off I-85 and I-385, near The Shops at Greenridge and world famous Cabela's. A short walk away you'll find Whole Foods Supermarket, restaurants, movie theaters, Frankie's Fun Park and the Clemson University International Center for Automotive Research (CU-ICAR). The TD Service Center, Hubbell Lighting, Michelin headquarters, BMW, Verizon and many other businesses are nearby. Visit attractions such as Reedy River Falls Park or Paris Mountain State Park. Take the family to Greenville Zoo or catch a ballgame at Fluor Field. Enjoy a show at The Peace Center or a concert at Bon Secours Wellness Area. Football fan? Spend the weekend with us while you attend a Tigers game at Death Valley Stadium. Choose from 110 studio, one and two-bedroom suites. Prepare meals in your full ... more   less 
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Also Known As:
Homewood Suites By Hilton - Greenville Hotel Greenville
Greenville Homewood Suites
Greenville Hilton
Homewood Suites Greenville

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