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“A little bit above average.”

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MainStay Suites Greenville Airport
Ranked #45 of 64 Hotels in Greenville
Troy, MI
Level 6 Contributor
172 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“A little bit above average.”
Reviewed 22 March 2014

We were in Greenville for some training @ the BMW Performance Ctr. We like the idea of having a "long term stay" hotel since it makes thing easier when a decent size refrigerator and a stove top are included. The MainStay Suites offered a good solution. The price is fair for the service offered and it was reasonably close to BMW. They also offer a discount for BMW students - be sure to mention it while booking the room and/or checking in. Our room was a second floor, non-smoking room - #208 to be exact. The floors are a little creaky and I knew that every time I walked around, my neighbor below was picking up some unwanted noise. The room fixtures were older but seemed to be maintained well. The bed & sleeper were decent and clean. The rooms are only serviced once a week for the long-stay guests and I'm OK with that. The breakfast was better than average and included plenty of fresh fruit and yogurt. Nothing about our stay was objectionable but neither was it one of those that makes you step back and say "Wow".

Room Tip: Try to get a room on the top (3rd) floor to at least eliminate the noise of walking above your head...
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  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank prototypecycle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at MainStay Suites Greenville Airport, responded to this review, 27 March 2014
Prototypecycle,
We appreciate the opportunity to serve your hotel needs while in Greenville for training and thank you for sharing feedback from your stay. It’s great to know our hotel and amenities offered a good solution for your travels. We hope we’ll have an opportunity to exceed your expectations on future stays. Thank you again for writing.

Sincerely,
June McCreight, General Manager
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115 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Boone, North Carolina
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 March 2014

A true home-away-from-home, our suite was really a studio apartment with amazing space, a kitchen with a full refrigerator, stove/oven, microwave, & utensils, nice business desk and sofa/sitting area. The staff is extremely helpful & attentive; everything was very clean; breakfast is nice (cereal, oatmeal, yogurt, pastries, fruit, etc): they even offered a reception one evening with food/drinks. The location is great - a safer community, easy drive to downtown Greenville, close to airport but far enough away for very little noise, and many nearby restaurants. Highly recommend for one night or many!

Room Tip: Our two-double-bed suite was especially roomy, but the queen suite looked so too!
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traveller100500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at MainStay Suites Greenville Airport, responded to this review, 6 March 2014
Traveller100500,
Thank you for choosing MainStay Suites Greenville as your home away from home. We appreciate your high recommendations and complimentary feedback on our spacious accommodations, attentive staff, and complimentary services that we're so proud to offer our guests. Please continue to make us your number one choice hotel in Greenville. We hope to see you again soon. Thank you again for your gracious review.

Sincerely,
June McCreight, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampton, Virginia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 February 2014

My husband and I had some car trouble on our travels and needed a last minute stay in Greenville. We got in to Mainstays and not only were the rooms clean, spacious the customer service was great. Ashlyn S. was very pleasant and exceeded our expectations in helping us get in and out with ease. Overall - great last minute stay, affordable, sweet/helpful staff, good rooms/amenities. Well done Main Stay

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emily A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at MainStay Suites Greenville Airport, responded to this review, 20 February 2014
erauman,
Thank you for taking a moment to share feedback on your experience at MainStay Suites Greenville. It's wonderful to hear that our staff's excellence in service exceeded your expectations and added comfort to your unexpected stay. I look forward to sharing your compliments with Ashlyn and will be certain to recognize her with a special commendation for her sincere hospitality. It was our pleasure to serve you and we hope you'll be visiting us again. Thank you again.

Sincerely,
June McCreight, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester, Virginia
Level 5 Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 22 January 2014

The staff was extremely helpful and friendly. The rooms were clean and well kept. The breakfast consisted of oatmeal, cereal, pastries, yogurt and fruit and was good. Overall, a great place to stay. If every in the area again, we will stay here!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at MainStay Suites Greenville Airport, responded to this review, 26 January 2014
Ashley G,
Thank you for taking the time to write a review from your stay with us at Mainstay Suites Greenville. We appreciate your complimentary feedback on our friendly staff, clean accommodations, and breakfast selection. We're happy to have had you as our guest and we look forward to your next visit. Thanks again.

Sincerely,
June McCreight, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 January 2014 via mobile

I stayed at mainstay for around 4 months on a business trip. The rooms were very good, very spacious and complete with a kitchen and dishwasher for your cooking needs.

Staff was pleasant and made my stay at mainstay pleasant. They were polite and attentive. Thanks to mr.nowrwood who dropped us of to work and at the airport.

Breakfast and pizza nights were a bonus. I missed the waffles tho,they phased it out during my stay

Overall, i would recommend mainstay suites to everyone who is in the area.

Stayed February 2013, travelled on business
Helpful?
1 Thank Joe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at MainStay Suites Greenville Airport, responded to this review, 20 January 2014
Joe L,
Thank you for writing a review and sharing your recommendations of Mainstay Suites Greenville. It's wonderful to hear that our spacious accommodations, attentive staff, and value added amenities made for a pleasant stay I look forward to sharing your compliments with our team, and I will be certain to recognize Mr. Norwood with a special commendation for his hospitable service. We appreciate you choosing to stay with us during your business trip, and we hope you'll have an opportunity to visit us again in the future. Thank you once again for writing.

Sincerely,
June McCreight, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Davie, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 November 2013

We stayed in a double bed plus pullout couch room in November 2013. We were in town for a family reunion. We had driven from south Florida to visit family in North Carolina for the week prior, and as a busy mom of 2 I was so happy to see a beautiful, clean laundry room! I was able to get single service detergent and dryer sheets from the front desk, and able to go home with suitcases of clean laundry. The breakfast buffet in the morning had a wide variety, although I do wish there was more "hot" items. The staff were friendly and knew most of our names by the end of the weekend. My kids enjoyed playing board games in the lobby with their cousins, and my husband and I enjoyed the relaxing fall weather. The convenience to the highway, shopping and multiple restaurants was an added bonus!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CJ2727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at MainStay Suites Greenville Airport, responded to this review, 25 November 2013
CJ2727,
We appreciate you choosing to stay with us while in town for a family reunion, and we thank you for writing a review about your experience at MainStay Suites Greenville. It's wonderful to hear that our accommodations, amenities, and services added value, comfort, and convenience to your stay. Your feedback is important to us as guest satisfaction is our highest priority. We hope you'll have an opportunity to return for more family fun. Thank you again for writing.

Sincerely,
June McCreight, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenville, South Carolina
Level 6 Contributor
172 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 19 November 2013

My wife and I stayed here for a month during our move from Colorado to Greenville SC. They were very accommodating with our Cats, and let us park our Airstream in their lot along with our 2 vehicles. Ashley was so very friendly and so helpful when we needed documents faxed and received or taking care of any of our requests. She was the best, like a friend.
A daily breakfast of bread, bagels, cereal, yogurt, fruit, juice, muffins and coffee or tea were always fresh.
Since we wanted to make sure our cats did not get out of the room we took care of our general house cleaning and when we needed fresh sheets, towels and sundries Maxi the floor house keeper was always there to help. She was friendly, courteous and always trying to help us any way she could. A big thank you to her.
Oh and their was a clean Laundry Facility with several washers and 2 large dryers that were very fairly priced.
Summer months they do have a outdoor pool, which is a plus.
Extended Stays can sometimes be seedy and the clientele questionable but not here. Lots of business professionals, families and quality people.
All in all everyone made what can be a stressful time (moving) very easy. We highly recommend this hotel.

Room Tip: For us a ground room floor worked very well. But I think any room would be just fine.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank borninthebronx54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at MainStay Suites Greenville Airport, responded to this review, 25 November 2013
Borninthebronx1954,
Thank you for writing a review and sharing feedback from your experience at MainStay Suites Greenville. We're happy to have had you and your wife as our guests during your move from Colorado, and it's wonderful to hear you enjoyed your extended stay. We appreciate you selecting our hotel, and we're glad you found our accommodations, service, and amenities to add comfort and convenience to such a stressful time. I look forward to sharing your compliments with our team, and I'll be certain to recognize Ashlyn and Maxi with special commendations for their sincere hospitality. We value you as our guest, and we hope to see you again soon. Thank you once again for writing.

Sincerely,
June McCreight, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MainStay Suites Greenville Airport

Property: MainStay Suites Greenville Airport
Address: 2671 Dry Pocket Rd, Greenville, SC 29650-4543
Phone Number:
Region: United States > South Carolina > Greenville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #45 of 64 Hotels in Greenville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — MainStay Suites Greenville Airport 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
You'll feel right at home with MainStay Suites residential style amenities and affordable rates. You'll find separate areas for relaxing, sleeping and eating. Enjoy the convenience of a well-equipped kitchen, large work area with free high speed internet. Sleeper sofa, guest laundry, outdoor pool and exercise facilities. Free Continental breakfasts, Monday-Wednesday join the staff and other guests for a complementary reception. Make us your "Home away from Home." Pet friendly. ... more   less 
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Also Known As:
Mainstay Suites Greenville Airport Hotel Greenville
Mainstay Greenville

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