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“Good Value, Decent Location, Inattentive Service”

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Hyatt Place Greenville/Haywood
Ranked #18 of 64 Hotels in Greenville
Certificate of Excellence
Rochester, NY
Level 6 Contributor
817 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
“Good Value, Decent Location, Inattentive Service”
Reviewed 19 April 2014

Great price was the selling point for this location in the always nice Hyatt Place chain. We really like the room layouts esp with refrigerators. This location about 4 miles from downtown made for an easy drive on I385 right downtown. The breakfast was good. The only downside was the indifferent front desk help that made us feel that we were bothering her to check-in. It also seemed that the front desk was understaffed since help was often hard to find.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Fondue4two
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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445 reviews from our community

Traveller rating
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    55
    23
    14
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159
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126
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Charleston, South Carolina
Level 6 Contributor
1,002 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 403 helpful votes
Reviewed 19 April 2014

Good place to stay, convenient to downtown. Nice hot full breakfast each AM.

Our night we stayed on 1st flood in a large suite.... all was good until about 2AM... then a female yelling and glass smashing woke us. Not sure what all the commotion and drama was about, but the staff the next AM had no clue (or hid it well).

Likely to stay again, as room is nice and food is good. WiFi in room is adequate, but the free-computers at the business station were too slow to surf the net. Frustrated both times I attempted them.

Room Tip: Opt for 2nd floor or higher... lobby can be noisy especially if there are events/ weddings or just a...
See more room tips
  • Stayed April 2014, travelled on business
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JPSaleebyMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 April 2014

Unfortunately my recent stay with the Hyatt Place in Greenville, SC was less than satisfactory. Upon check-in I informed the front desk agent that I need to pay cash for the room, as I did not have enough money in my account to cover it. She said it was fine to do that, but she would need to run my credit card "just to have the card on file". She assured me no hold would be placed on my funds. I told her if she needed a deposit for incidentals I would make that in cash as well, as
I really did not have money in my account. She said this was unnecessary and re-assured me once again that nothing would be charged to my card, and no holds would be places. Unfortunately after checking my bank statement the next day, not only had a hold been placed for incidentals I had actually been charged another 140 dollars. Basically the rate for the entire stay had been placed on my card despite having already paid for it in cash. This caused a bounced check charge and cost me 100 dollars that I had to pay to my bank. So thanks to the incompetence of the staff, I paid 240.00 for a one night stay. Had I not verified multiple time that a hold wouldn't be placed on my card I would accept the blame for this, but I asked several times to make sure. This should never happen. I was planning to return to the hyatt place in Greenville this coming week, but given my last experience I believe I will stay elsewhere so this does not happen again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Atl1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morehead City, North Carolina
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 April 2014 via mobile

Enjoyed two nights in a very comfortable room. Room size and layout comfortable for two adults. Breakfast was actually very tasty and fresh. Was a very nice surprise. Easy in and out! Will be on lookout for this type of hotel in future travels.

Stayed April 2014
Helpful?
Thank Ljprice10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 April 2014

Our first time staying at a Hyatt Place - we loved the larger room layout with large sectional sofa, separate kitchenette, office area, and bedroom. The closet was a bit small, but as an Interior Designer it struck me as one of the best hotel room layouts I had been in - a lot of bang for the buck. Quick internet, hot breakfast, comfortable bed, and good location.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AshleyGries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roanoke, Virginia
Level 6 Contributor
665 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
Reviewed 31 March 2014

We spent a night in a corner room with wall-to-wall windows on the top floor overlooking Main street; what a terrific view to be combined with the terrific hotel location. Everything we could need was just outside the door; plenty of interesting restaurants and shopping. Everything inside the hotel was up to the Hyatt standards; clean, comfortable, and quiet. The fitness center was particularly well quipped with almost a dozen machines.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, Pennsylvania
Level 6 Contributor
360 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 16 March 2014

Most times that we need a hotel in Greenville we select the Hyatt Place. The location is convenient to the downtown area and the highways. The rooms are the normal roomy and comfortable Hyatt Place rooms and the property is clean with helpful staff

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Greenville/Haywood

Property: Hyatt Place Greenville/Haywood
Address: 40 W Orchard Park Dr, Greenville, SC 29615 (Formerly AmeriSuites)
Phone Number:
Region: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in Greenville
#12 Business Hotel in Greenville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Greenville/Haywood 3*
Number of rooms: 126
Official Description (provided by the hotel):
Hyatt Place Greenville/Haywood is positioned within Greenville's premier shopping and dining district, Haywood Road. The hotel is located on the city's dynamic east side, off I-385, minutes to I-85 and eight miles from the Greenville-Spartanburg International Airport. During your stay, enjoy one of the fastest growing cities in the Southeast. The hotel is located only minutes from the Bon Secours Wellness Arena, Haywood Mall, award winning Downtown Greenville, Peace Center and the TD Convention Center. Hyatt Place Greenville/Haywood is in the center of everything that Greenville has to offer. ... more   less 
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Also Known As:
Hyatt Place Greenville Hotel Greenville
Amerisuites Greenville
Greenville Amerisuites
Greenville Hyatt Place

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