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Reviews (236)
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All reviewswoodruff roadroom was cleanindoor poolbreakfast crewrestaurants and shoppingfridge and microwavehighly recommend this hotelbooked this hotelan upgradeking suitefitness centerfree breakfastgreat place to staythe breakfast areafirst floordefinitely stay here againbagels
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Reviewed 5 August 2017 via mobile

Wow in all the times I have stayed at a holiday inn/express never have I been given the honor of being member of the day. It came with an upgraded room and a little goodie bag with a couple of snacks and waters. Very awesome. And James was our check in person and he was most delightful to work with. Even found that I got double charged and he quickly reversed the transaction. Hotel was nice and quiet and well maintained. Breakfast crew were totally on it keeping up too!!

Stayed: August 2017, travelled as a couple
Thank davidvR8590YQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

I highly recommend this hotel, wonderful staff upon checking in. Great breakfast an very comfy beds. We enjoyed the close proximity of the restaurants around with a great selection. The rooms were very clean and spacious.

Stayed: August 2017, travelled with friends
Thank TMccoy79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy E, General Manager at Holiday Inn Express Greenville I-85 and Woodruff Road, responded to this reviewResponded 8 August 2017

Thank you very much for your wonderful review; and, for choosing our hotel for your stay in Greenville.

I will certainly share, with my staff, your wonderful comments so they know their efforts are appreciated.

we hope to see you, again, in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2017 via mobile

we arrived early n room was not ready.
rather than waste time, we went to
downtown Greenville for the farmers market n lunch n shopping.
didn't get back til 4 pm n room was ready.
Carla upgraded us to a king suite.
we had no idea that the toilet was
leaking somewhere n no repairman on premises. they offered to move is but we had already unpacked n also had dinner reservations... so we packed the area around the toilet w heavy bath towels.

breakfast was a carbohydrate joke.
it took over 10 min for the machine to make ONE small pancake. the line was forming. The toaster was even more of a pain to toast an English muffin... over 15 min of cancel n reset to get a muffin partially toasted. one man just took his raw bagel n said "the heck w it".
if you're gonna offer free breakfast, let it be efficient.
la quinta uses a waffle maker that works
super fast... why not change to waffle makers???? way more efficient.

pool area way nice as was fitness center.

hardest part was finding this hotel on heavily traveled woodruff rd... not on the easiest location to access.

wud we stay here again, for 15,000 hard earned points, we would go to the new holiday inn express downtown Greenville or a regular holiday inn.

Stayed: June 2017, travelled as a couple
Thank Andy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy E, General Manager at Holiday Inn Express Greenville I-85 and Woodruff Road, responded to this reviewResponded 27 June 2017

Please accept our apologies for the issues that you encountered during your stay with us. Please know that this is not the level of service that we normally provide.

The issues you mentioned will be investigated and addressed.

We hope that you will come back and visit us, again, in the future. Please allow us to prove to you that these issues are the exception, rather than the rule.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2017

I've stayed here before, and I'm always impressed with the property. The staff is very friendly and willing to help. Plus, the room was extremely clean and neat. The complimentary breakfast is pretty awesome, too. Woodruff Road is very busy, so traffic can be an issue, but the location provides access to many nearby restaurants, as well as shopping. Great place.

  • Stayed: June 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Jeff P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2017

Location was convenient for our needs--- close to the highway. Several fast food chains nearby to have something to eat. The room was equipped with a frig, microwave and coffeemaker. Room was clean but beds were very hard. Breakfast was pretty good---pancakes offered instead of waffles. However, there are only 4 tables for guests to sit. Not nearly enough seating for guests!!

Room Tip: Second floor is good as there are stairs to lobby.
  • Stayed: May 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank nancy f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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