I was disappointed with the look of the hotel upon arrival. It could use some exterior updating. The lobby area was fine, but the staff was not friendly. They seemed to have no interest in customer service. My family stayed in a suite. The room was fine for this level of hotel. It was clean and the beds were comfortable. The noise level made sleeping difficult. You can hear noises from other rooms as well as anyone talking outside. The breakfast bar was lacking in so many ways. The waffle makers need replacing as the batter kept sticking and we pulled our waffles out in pieces. Many items ran out and no one was replacing them. I had to go to the front desk to inform them the coffee containers were empty, then had to wait for the front desk clerk to finish their task and then come fill it again...no smile, no apology...didn't even tell me it was ready. A lot of work trucks in the parking lot, so I would say this hotel should be left for their use. It isn't suitable for a family.
- Official Description (provided by the hotel):
- A budget motel in Hilton Head Island recommended for families ... more less
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- Also Known As:
- Days Inn Greenville Hotel Greenville
- Fairfield Inn Greenville
- Fairfield Greenville
- Greenville Days Inn