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“Best Hotel in the Area”

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The Westin Poinsett, Greenville
Ranked #6 of 64 Hotels in Greenville
Certificate of Excellence
Greenville, South Carolina
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Best Hotel in the Area”
Reviewed 22 June 2012

Westin hotels are always great, but this one has a lot of historic charm reminiscent of hotels like the Westin St. Francis in San Francisco.

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,316 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (265)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Richmond Hill, Canada
Level 6 Contributor
194 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 17 June 2012

There are very few downtowns as nice as Greenville. Great stores and restaurants and the weekend farmers' market and street party combine for a phenominal experience.

In the middle of the fun sits the Westin Poinsett, a landmark hotel that has been completely renovated and rejuvenated from a trashed shell only a few years ago.

The rooms are small and basic and you hear everything from the hallway so a room at the end of the hall is your best bet. Beds are very comfortable as is the Westin tradition. The staff are excellent and knowledgeable and very willing to help.

We only ate breakfast at the restaurant as there as many excellent restaurants in the downtown area. The food and service is good but worth about half of what they are charging for it. $35 for a very basic continental breakfast for 2 - forget it.

Overall, the Westin Poinsett is a good choice but you need to heed the advice of fellow travellers to get the best experience.

Use the hotel as a base to get out onto main street and enjoy the best collection of restaurants anywhere.

Room Tip: High floor, street view (except when the street market has police and fire vehicles on display - sir...
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  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Chef_Baboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte
2 reviews
Reviewed 13 June 2012

The hotel has excellent service and staff. They are very accommodating to my needs and is always patient with me in every stay. The location is great too with a lot of great restaurants surrounding the hotel. The staff are very nice and easy to talk to; they tend to my needs right away and make sure that I always feel comfortable and happy in my stay.

  • Stayed June 2012, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank Iuigene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Georgia, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2012

The property itself has been beautifully and historically renovated. The people working there were very friendly but at times seemed understaffed so waiting patiently for everything is the key.Maybe it was because it was Memorial Day weekend, but management should be ready for a holiday weekend. The rooms were nice and fairly spacious. We had a corner room that afforded a great view, but with all the windows we could not get the room that cool on a ninety degree weekend. I have already booked a girls trip in October and am staying at the hotel again. Enjoyed the great location in the middle of everything and a short walk to the falls.

Stayed May 2012, travelled as a couple
Helpful?
1 Thank Terri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
easley
1 review
Reviewed 29 May 2012

The excellent service in planning my daughter's wedding reception put me at ease from the 5 months before to the day of the event. I had no doubts that every angle was being considered. My husband and I enjoyed the evening and felt as though we were treated with such special care. The food and beverage staff were also wonderful. It was nice to have not only the bride and groom well cared for but the parents as well--food and beverage being brought and checking to see if we needed anything. The financial expectations were spelled out and there were no surprises. Having the staff pack the car with the decorations and gifts put us at ease and allowed us to enjoy the whole evening with little oversight. Thans so much for everything. The Bedell's

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
Thank Norma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwalk, Connecticut
Level 4 Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 May 2012

Nice hotel and We got a great deal on our room. Room maintenance was extremely quick when we requested a roll away bed. And like all Westin's their rooms are extremely comfortable. The only slightly negative thing I could say is that the person checking us in wasn't that friendly.

  • Stayed May 2012, travelled with friends
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Helpful?
Thank SCGirl14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 4 Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 May 2012 via mobile

In town for a wedding picked this place because it's Starwood. I'm a Starwood preferred guest but did not receive a Starwood preferred guest room. Somewhat disappointed about that. Otherwise it's exactly what you would expect from Westin and Starwood. Nice clean rooms. Good value. Great location.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Poinsett, Greenville

Property: The Westin Poinsett, Greenville
Address: 120 S Main St, Greenville, SC 29601-2711
Phone Number:
Region: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Greenville
#5 Family Hotel in Greenville
#5 Romantic Hotel in Greenville
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Poinsett, Greenville 4*
Number of rooms: 200
Official Description (provided by the hotel):
The only 4-diamond hotel in Greenville, our downtown location puts you in a great spot for exploring the city. Onsite, we have over 10,000 sq ft of event space, perfect for all types of occasions ... more   less 
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Also Known As:
The Westin Poinsett, Greenville Hotel Greenville
Westin Poinsett Greenville
Poinsett Hotel Greenville Sc
Westin Greenville
Greenville Westin

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