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“Wonderful!!!”

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The Westin Poinsett, Greenville
Ranked #6 of 64 Hotels in Greenville
Certificate of Excellence
Jamestown, North Carolina
1 review
“Wonderful!!!”
Reviewed 3 March 2013

Found this hotel via Hotwire and friends. Went to Greenville for the opening of Gallery 17. Having never been here before, I found the Westin conveniently located, the staff was extremely helpful with navigating the city, always professional in appearance and demeanor and all around friendly. The hotel is beautiful, comfortable and the cleanest I've ever seen. I will definately be back!!

Room Tip: Heard NO noise from other guests in our room or in a friends room. Ours was down the hall from the...
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review, 4 March 2013
Dear Julie,
Thank you so much for your very nice description of the hotel, our associates and your overall experience. We are so pleased to hear that your stay was "wonderful" and we very much look forward to having you back, hopefully soon. Thank you again.
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1,316 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (265)
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English first
Greenville, South Carolina
Level 1 Contributor
3 reviews
Reviewed 3 March 2013

The Westin was a great place to spend my 30th birthday. The location was perfect for spending a night downtown and being able to walk comfortably everywhere. We were lucky enough to stay in a junior suite, which had a great view of downtown Greenville. The staff was friendly, prompt and competent. Room service topped off the visit perfectly!

  • Stayed January 2013, travelled as a couple
    • Value
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Helpful?
Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, SC
Level 4 Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 March 2013

We stayed in Greenville for one night. This hotel has excellent reviews so we thought we would try it. Honestly, the Holiday Inn Express rooms are just as nice but much cheaper and breakfast is free. For the price that you pay to stay here the breakfast should be included. Then we would return. Next time we will choose somewhere else. Lobby was pretty. Room was clean.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank ebrownsc66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review, 4 March 2013
Dear guest,
thank you for the detailed review about your recent stay. We are pleased to hear that you found the room clean and the building pretty. Indeed, our breakfast is not included in the room rate, The price, however, given the fact that our buffet offers fresh berries, a variety of fruit, smoked salmon, cold cuts and cheese, an attended omelet station (among many other items), is generally considered very reasonable. In addition, our coffee shop offers small, individual items, that are equally delicious and very affordable. We sincerely hope that you will continue staying with us in the future. Best regards,
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Boston
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 March 2013

My second stay at this hotel in 6 months. The location is the reason I have selected this hotel each visit to Greenville area. We love the proximity to the night life offerings and venues in the local area . Rooms are dated and both visits there was broken furniture left unaddressed, a dresser drawer with the drawer front falling off in our hands , and this visit a desk chair which literally was one seat from collapse. Lastly both bathrooms really were not being regularly cleaned well, topical cleanings were apparent but filthy grout lines and gummed up nooks and crannies tell the real tale here ... So overall ... On the surface you are semi convinced of the value you are paying for here.. but under the covers in this place ..not so much...a lot of shortcuts and coverups... I will continue to use this hotel ..but am aware that I'm not getting what I'm paying for here.

Room Tip: Check the room before you get all you bags moved in .. Easier to change where required!
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beachbound01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review, 4 March 2013
Dear Guest, thank you for your feedback and our sincere apologies for the shortcomings encountered. Our Chief Engineer, as well as our Director of Housekeeping, are inspecting all guest rooms today to make sure everything is in perfect order as you would rightfully expect from a 4 diamond hotel. Allow me to Thank you for your continued loyalty and please feel free to contact me personally and immediately when there is anything I can assist with during your next stay. Sincerely,
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Greenville, South Carolina
1 review
Reviewed 2 March 2013

Always a pleasure to stay here. Great location, nice rooms, and good service. The hotel is close to a number of great restaurants and the hotel runs incredibly smooth. Good place for events in Greenville as well.

  • Stayed February 2013, travelled as a couple
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Helpful?
Thank Renee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 2 March 2013

Once again our stay at the Westin Poinsett was fabulous. The hotel provides knowledgeable friendly staff, comfortable well designed rooms, quite surroundings and a convenient location. (While staying at the Westin we were able to take a day trip to Atlanta to enjoy a High Museum exhibit.) Every day is a pleasure starting with Starbuck's coffee in the room and ending with a night cap in the friendly hotel lounge.

  • Stayed February 2013
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Helpful?
Thank CSKathryn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 2 March 2013

My husband and I stayed here for my Birthday, it is convenient to great restaurants and shops, when we returned from our night out, they has left champagne and chocolate covered strawberries (yum). The staff was very friendly. Great place to stay.- Sherry L

  • Stayed February 2013
    • Value
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    • Rooms
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Helpful?
Thank Jon1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review, 2 March 2013
Dear Sherry, thank you so much for spending your birthday with us. Champagne and chocolate dipped strawberries are appropriate for the special occasion. We look forward to having you back soon. Fabian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Poinsett, Greenville

Property: The Westin Poinsett, Greenville
Address: 120 S Main St, Greenville, SC 29601-2711
Phone Number:
Region: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Greenville
#5 Family Hotel in Greenville
#5 Romantic Hotel in Greenville
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Poinsett, Greenville 4*
Number of rooms: 200
Official Description (provided by the hotel):
The only 4-diamond hotel in Greenville, our downtown location puts you in a great spot for exploring the city. Onsite, we have over 10,000 sq ft of event space, perfect for all types of occasions ... more   less 
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Also Known As:
The Westin Poinsett, Greenville Hotel Greenville
Westin Poinsett Greenville
Poinsett Hotel Greenville Sc
Westin Greenville
Greenville Westin

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