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“great people at Westin Poinsett”

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The Westin Poinsett, Greenville
Ranked #5 of 64 Hotels in Greenville
Certificate of Excellence
Reviewed 6 March 2013

Mr Stephen Enright f &b manager, went out of his way to make my stay pleasant I should think all employers would like an employee like him. He was really concerned-not found often in this world! He got an ealam clock sent to my room to replace defective one and chased me down to find out if I was happy. He also showed up at our tables to cheeck if we were happy

  • Stayed: March 2013, travelled on business
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1  Thank brenda p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this reviewResponded 7 March 2013

Dear guest, thank you so much for the nice comments about our F&B manager, Stephen Enright. He is indeed someone who strongly cares about our guests and your recognition is very much appreciated. Thank you again.

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906 - 912 of 1,367 reviews

Reviewed 6 March 2013

The experience at the Westin in downtown Greenville is always top notch! The customer service is excellent. They go out of their way to know each and every customer. You have a 5 star experience with a 4 star price.

  • Stayed: February 2013
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1  Thank SStoots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this reviewResponded 7 March 2013

Dear guest, we sincerely appreciate your nice comments about our hotel, especially your remarks about our customer service. Our goal is to make personal connections, get to know you and cater to your needs and expectations. Thank you for being such a loyal guest.

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Reviewed 5 March 2013

We were passing through Greenville and chose to stay here- were so glad we did. Great location, our room was comfortable, clean and quiet. Staff were incredibly friendly and helpful. The great people working here made a nice place to stay even better!

  • Stayed: February 2013, travelled with family
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Thank AmandaG25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this reviewResponded 7 March 2013

Dear Amanda; we are very fortunate to having you spend the night in Greenville and discover our great city. Thank you for highlighting our staff in your review; we are indeed very proud of our associates and, even though, not perfect, we are always trying our very best to make you feel most comfortable. In the name of all of us: Thank you and we very much look forward to seeing you again soon.

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Reviewed 5 March 2013

Wonderful hotel. Historic and convenient. We only stayed one night, but we had a very enjoyable time. Hotel is in the center of everything located in beautfiul downtown Greenville. Hotel was very accomendating for a travelling family with pets. Very polite staff. The next time my family or I are in the Greenville area i will be definitely be staying at the WESTIN POINSETT Hotel. Special thanks to Matthew Konrad for helping make our stay very enjoyable.

  • Stayed: March 2013, travelled with family
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Thank JSSCHMIDT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2013

The lobby is on the second floor so you have to take the elevator (or some stairs) when you come in from the driveway. And the parking lot? That's a maze to get to the lobby ... but challenging. So if you have suitcases you should have money for a tip. The lobby was fun and nicely updated but the rooms were nothing special. I'll stay somewhere else next time.

Room Tip: We were on the 9th Floor parking entrance side and had no noise issues.
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  • Stayed: February 2013, travelled with family
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Thank Ron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2013

Baby number 2 almost here...needed a place that we could count on to be quiet and relaxing! It was wonderful...so close to everything; I could walk! Friendly staff; went out of their way to make us feel special!

  • Stayed: March 2013, travelled as a couple
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Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2013

We hosted a retreat for 60+ at the Westin Poinsett and the service was unparalleled. The constant attention to our needs exceeded our expectations. The audio-visual, the menu options, the rooms, even the valets were complimented by our attendees. The Westin Poinsett was convenient to all of our off-site activities and was close enough to the running trail to host a group run for Sunday morning.

I highly recommend this venue for group functions and leisure travel.

Room Tip: Executive suites are lovely.
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  • Stayed: July 2012, travelled on business
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Thank TFEsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Poinsett, Greenville

Address: 120 S Main St, Greenville, SC 29601-2711
Phone Number:
Region: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Greenville
#5 Romantic Hotel in Greenville
#5 Family Hotel in Greenville
Price Range: £124 - £310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Poinsett, Greenville 4*
Number of rooms: 200
Official Description (provided by the hotel):
The only 4-diamond hotel in Greenville, our downtown location puts you in a great spot for exploring the city. Onsite, we have over 10,000 sq ft of event space, perfect for all types of occasions ... more   less 
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Also Known As:
The Westin Poinsett, Greenville Hotel Greenville
Westin Poinsett Greenville
Poinsett Hotel Greenville Sc
Westin Greenville
Greenville Westin

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