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Hampton Inn & Suites Greenville - Downtown - Riverplace
Ranked #2 of 63 Hotels in Greenville
Certificate of Excellence
Reviewed 12 November 2013

This hotel is very nice. Very clean, courteous staff, rooms were very nice, breakfast was great and everything about this hotel was very accommodating. They arranged all of the accommodations for a wedding party and out of town guests. They were organized, and stayed in communication with me. They were so very helpful on every aspect and covered every detail. The area is wonderful-short walking distance to many restaurants and the very beautiful Falls Park! I highly recommend this hotel.

  • Stayed: November 2013, travelled with family
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1  Thank Denise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded 13 November 2013

Dear Denise H,

We are delighted to hear your wedding group had a great time in Greenville and enjoyed their stay while with us. Our guests' satisfaction is our #1 goal. We appreciate your feedback. On behalf of our entire staff we would like to thank you for staying with us and we hope to see you again when your travels bring you back into the area.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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864 - 870 of 1,178 reviews

Reviewed 12 November 2013

this hotel is perfect for a perfect downtown. If you haven't been to downtown greenville lately, you need to go. So many good bars and restaurants to walk to. So many options. Cool art galleries. Just a great vibe. In the last 10 years its become one of the coolest downtowns around.

  • Stayed: January 2013, travelled as a couple
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1  Thank Samuel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded 13 November 2013

Dear Samuel C,

Thank you for taking the time to comment on Trip Advisor. We appreciate our feedback as it allows us to see how we are doing from the guest perspective. I'm glad to hear you enjoyed your stay with us and the beautiful attractions Greenville has to offer. On behalf of our entire staff at the Hampton Inn and Suites, we hope to see you again when your travels bring back to the area.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2013

I was recently in Greenville on business and stayed here. Everything was great. Service, breakfast, the room, etc.. Downtown Greenville, is a great place to visit and stay. Tons of great places to eat and shop. The hotel is right on the Falls River park. Do not stay anywhere else.

Room Tip: Ask for river view.
See more room tips
  • Stayed: November 2013, travelled on business
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1  Thank tedgett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded 13 November 2013

Dear Tedgett,

Your feedback is greatly appreciated. We are glad you were satisfied with the amenities and the convenient location of the hotel. Our guests' satisfaction is our #1 goal at the Hampton Inn and Suites Greenville. On behalf of our entire staff, we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the city of Greenville.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2013

Great location. Restaurants and shops in easy walking distance and in a beautiful setting. The room was terrific- large bathroom, and the bed was one of the most comfortable I ever slept in. Breakfast was very good. We used the meeting room- also a good experience.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hampton
1  Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded 13 November 2013

Dear Laura H,

We appreciate you taking the time to comment on Trip Advisor. We are delighted to hear you enjoyed your stay with us and our convenient location. It gives us great pleasure to know our guests have a memorable experience during their stay. We look forward to having the opportunity to serve you on your next visit to the Greenville area.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

I tried to add 2 more nights to my stay and after being told that I could and would be in the same room for all 3 nights we were told on arrival that we would be in1 room for the first night and then a different one for the next 2 nights and the rate I was quoted was not honored

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hampton
1  Thank Debby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded 15 November 2013

Dear Debby M,

Thank you for completing our survey regarding your recent stay with us. Our goal at the Hampton Inn and Suites is to ensure every guest has an exceptional experience while in Greenville. We deeply regret the check in process was not up to your expectations. Miscommunication regarding your room rate and room type left a negative impact during your stay as well. We appreciate your feedback and will utilize your comment to ensure we are providing proper procedures at our front desk and have consistency when quoting our rates and giving room type descriptions.
It is our hope that we will have the pleasure of accommodating you on your next trip, where we can meet or exceed your expectations.

Yensi Castro
Guest Service Manager
y.castro@hospitalityameerica.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

Stayed there for an evening wedding. Accommodations were very comfortable, complimentary breakfast was very nice. Great Staff, great location - but a little overpriced as a busy weekend in Greenville.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hampton
1  Thank Hubert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded 7 November 2013

Dear Hubert P,

We are delighted to hear you enjoyed your stay with us! Our guests' satisfaction is our #1 goal at the Hampton Inn and Suites. On behalf of our entire staff, we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the city of Greenville.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
11
Reviewed 4 November 2013

Everything was up to standard. Pillows were too small. Breakfast fruit was very good. Nothing else...I would recommend it as a good chain hotel. Great location. We were able to walk to several different shops and restaurants.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hampton
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded 5 November 2013

Dear Trip Advisor Member,

Thank you for taking the time and comment on Trip Advisor. We greatly appreciate your feedback. We are excited to hear you enjoyed your stay and our amenities while with us. On behalf of our entire staff here at Hampton Inn and Suites, we hope to see you again soon on your next trip to Greenville.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Greenville - Downtown - Riverplace

Address: 171 Riverplace, Greenville, SC 29601-2579
Phone Number:
Region: United States > South Carolina > Greenville
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Greenville
#1 Family Hotel in Greenville
#3 Business Hotel in Greenville
Price Range: £119 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Greenville - Downtown - Riverplace 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Our boutique hotel is located in the heart of downtown's historic Westend District. An unparalleled variety of guestrooms ranging from studio balcony suites overlooking Falls Park to signature circular suites essential for those special occasions. ... more   less 
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Also Known As:
Hampton Inn & Suites Greenville - Downtown Hotel Greenville
Hampton Inn And Suites Greenville - Downtown
Hampton Inn Greenville
Greenville Hampton Inn

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