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Hampton Inn & Suites Greenville - Downtown - Riverplace
Ranked #1 of 64 Hotels in Greenville
Certificate of Excellence
Indian Shores, Florida
Level 4 Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Feels Like Luxury”
Reviewed 18 November 2013

As loyal Hampton Inn customers, we know what to expect and are rarely disappointed. This hotel far exceeds the typical Hampton experience. The downtown location is fantastic, located walking distance to everything you might want. The room was clean, modern and bathroom was spacious and well stocked. The biggest surprise was the excellent breakfast. In addition to the usual hot and cold options, they had fresh berry mixture and Greek yogurt offerings. The parking charge was modest compared to many city hotels. The staff was friendly and helpful. We'd definitely recommend them to anyone heading into Greenville.

Green Features: The hotel offers the option of reusing towels as do all Hampton Inns.
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank Sharyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, 21 November 2013
Dear Sharyn S,

Thank you for taking the time to complete our Trip Advisor Survey. We appreciate your loyalty to our hotel and very delighted to hear you are never disappointed every time you stay with us. Our guests' satisfaction is our #1 goal. We make sure all of our guests feel welcome and have a memorable stay while in Greenville. We look forward to having the opportunity to serve you once again on your next trip to the area.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,104 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (195)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
North Carolina, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 November 2013

This hotel is located at a beautiful riverside park. You can easily walk to plenty of great restaurants and shops. I wish we could have stayed longer so we could have tried more restaurants in the area. Every staff member we encountered was friendly and helpful. The room was comfortable. Ours only had a shower so if you want a tub be sure to ask for a room with one. The hotel was clean including the breakfast area. The attendant worked the entire time we were there cleaning, checking everything and keeping items well stocked. They had a nice assortment including sausage, breakfast potatoes, oatmeal with toppings, yogurt, boiled eggs, cereal, mixed berries and other fruit. Front desk staff were quick to help with any questions about the area. We really enjoyed our stay and will definitely return.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
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    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Sylvia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, 21 November 2013
Dear Sylvia S,

Thank you for completing our Trip Advisor survey. Your feedback is greatly appreciated. We are very delighted to hear you were extremely satisfied with all of the amenities, the cleanliness and location of our hotel. On behalf of our entire staff here at he Hampton Inn and Suites, Thank you for staying with us and we look forward to having the opportunity to serve you on your next visit to the city of Greenville.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bermuda
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 November 2013 via mobile

If I could pack up this hotel and all of it's staff to take them with me wherever I travel, each vacation would be fabulous! The hotel is immaculate, the staff incredibly helpful and where else has suites with 1 1/2 baths?

Perfect vacation in Downtown Greenville!

Stayed November 2013, travelled as a couple
Helpful?
1 Thank bluesea_bermuda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, 21 November 2013
Dear Bluesea_Bermuda,

We are delighted to hear you enjoyed your stay with us! We appreciate your wonderful feedback! Our guests' satisfaction is our #1 goal. On behalf of our entire staff here at the Hampton Inn and Suites we would like to thank you for staying with us. We look forward to having the opportunity to serve you on your next visit to the Greenville area.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 November 2013 via mobile

Rooms clean, service good, restaurant only breakfast was ok, not great, doesn't accommodate for people watching their weight but nevertheless adequate. First time I have stayed here and penalty next visit will stay there, as it was convenient to interstate and work

Stayed November 2013, travelled on business
Helpful?
1 Thank woodbadg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, 21 November 2013
Dear Woodbadg,

Thank you for taking the time to complete our survey. We appreciate your feedback as it allows us to see how we are doing from the guests perspective. I am glad you enjoyed your stay with and were satisfied with our amenities as well as our location. On behalf of our entire staff at the Hampton Inn and Suites, thank you for staying with us and we hope to see you again the next time your travels bring you to our area.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florence, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2013

Me and my wife stayed on the weekend of furman homecoming and it was wonderful everyone was so kind and very helpful expceally tamarcus he went beyond the service to assist me and my with finding late night dinner he was so kind and respectful I love coming to a place with someone with so much respect for elderly.. please let tamarcus kno that mr and mrs jackson said thank you and we will be coming back.. I wish all hotels had a tamarcus!!!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amberjohnson23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, 15 November 2013
Dear Amberjohnson23,

Thank you placing a comment on Trip Advisor. Our guests' satisfaction is our #1 goal at the Hampton Inn and Suites. We are delighted to hear you enjoyed your stay while with us. I will be sure to pass on your positive comment to Tamarcus! We appreciate your feedback and look forward to your next visit into Greenville.



Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 November 2013

This hotel is very nice. Very clean, courteous staff, rooms were very nice, breakfast was great and everything about this hotel was very accommodating. They arranged all of the accommodations for a wedding party and out of town guests. They were organized, and stayed in communication with me. They were so very helpful on every aspect and covered every detail. The area is wonderful-short walking distance to many restaurants and the very beautiful Falls Park! I highly recommend this hotel.

  • Stayed November 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Denise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, 13 November 2013
Dear Denise H,

We are delighted to hear your wedding group had a great time in Greenville and enjoyed their stay while with us. Our guests' satisfaction is our #1 goal. We appreciate your feedback. On behalf of our entire staff we would like to thank you for staying with us and we hope to see you again when your travels bring you back into the area.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leesville, South Carolina
Level 6 Contributor
140 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 12 November 2013

this hotel is perfect for a perfect downtown. If you haven't been to downtown greenville lately, you need to go. So many good bars and restaurants to walk to. So many options. Cool art galleries. Just a great vibe. In the last 10 years its become one of the coolest downtowns around.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Samuel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, 13 November 2013
Dear Samuel C,

Thank you for taking the time to comment on Trip Advisor. We appreciate our feedback as it allows us to see how we are doing from the guest perspective. I'm glad to hear you enjoyed your stay with us and the beautiful attractions Greenville has to offer. On behalf of our entire staff at the Hampton Inn and Suites, we hope to see you again when your travels bring back to the area.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Greenville - Downtown - Riverplace

Property: Hampton Inn & Suites Greenville - Downtown - Riverplace
Address: 171 Riverplace, Greenville, SC 29601-2579
Phone Number:
Region: United States > South Carolina > Greenville
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Greenville
#1 Family Hotel in Greenville
#3 Business Hotel in Greenville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Greenville - Downtown - Riverplace 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Our boutique hotel is located in the heart of downtown's historic Westend District. An unparalleled variety of guestrooms ranging from studio balcony suites overlooking Falls Park to signature circular suites essential for those special occasions. ... more   less 
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Also Known As:
Hampton Inn & Suites Greenville - Downtown Hotel Greenville
Hampton Inn And Suites Greenville - Downtown
Hampton Inn Greenville
Greenville Hampton Inn

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