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“If You're Ever in Greenville, SC - Stay Here!”

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Hampton Inn & Suites Greenville - Downtown - Riverplace
Ranked #3 of 64 Hotels in Greenville
Certificate of Excellence
Reviewed 5 December 2013

I hesitate to stay at Hampton Inns as they are "hit or miss" experiences and basically they do not have restaurant room service. To me, Hampton is usually at the bottom of the Hilton hotel experience and offers fewer amenities than other Hilton hotels. I've stayed at way too many dirty, lack-of-service Hamptons in the past. This hotel was AMAZING from check in to check out. Beautiful, clean facility in a great location - easy walking distance to entertainment venues as well as shopping. The person at the front desk was away when we walked in, but only for a minute, and she apologized profusely for keeping us waiting. There was a welcome letter at our door minutes after we checked in. Breakfast selections were abundant; they even had hard boiled eggs. I took breakfast up to my room to share with my daughter and was juggling - very poorly - many items. The server at the breakfast buffet immediately brought out a tray for me and that definitely made the transport easier. Thank you Hampton Greenville for such a lovely stay. I'll be back! You made our stay really wonderful.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hampton
2  Thank bjsteadman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded 7 December 2013

Dear Ms. BJSteadman,

Thank you for taking the time to complete a survey on Trip Advisor. We are excited to hear you were extremely satisfied with our amenities and our staff during your stay with us. On behalf of our entire staff here at the Hampton Inn and Suites we would like to thank you for staying with us and we hope to see you very soon on your next visit to Greenville.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,123)
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798 - 804 of 1,123 reviews

Reviewed 4 December 2013

Best experience in a long while. Clean and well cared for hotel. Super staff that was fun and always had smiles. Breakfast was a special treat and the ladies in the kitchen were lovely. Easy walk to town and frankly much better than the upscale hotel my conference was at. Would definitely stay again.

  • Stayed: November 2013, travelled on business
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1  Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded 7 December 2013

Dear Jeff H,

We are delighted to hear you enjoyed your stay with us! Our #1 goal is to make sure our guests have a comfortable and memorable stay. I am also excited to hear our staff offered the best level of service and our breakfast items was to your satisfaction. On behalf of our staff here at the Hampton Inn and Suites, we would like to thank you for staying with us and we hope to see you again when you travels bring you back to the city of Greenville.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2013

Beautiful hotel in an excellent location in Greenville's West End. Nice walk to shops, cafes, restaurants, parks, river. Staff is very courteous and helpful. We stayed with two young children ages 3 and 2. The kids had a great time and we were treated very respectively. The free breakfast was hot and had a nice variety. The beds were comfortable which is a must! We loved staying in the circular king suite with a view of the river. Highly recommend!

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hampton
2  Thank Danielle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded 7 December 2013

Dear Danielle M,

Thank you for completing a survey with Trip Advisor. We are delighted to hear you had a wonderful stay while with us. Our guests' satisfaction is our #1 goal and we appreciate your feedback as it allows us to see how we are doing from our guests' perspective. Thank you for staying with us and we hope to see you again when your next travels bring you back to the area!

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2013

We came to Greenville for college visits, and knew nothing about the city before we planned the trip. This was part of a Thanksgiving trip/mini-vacation, so I wanted to take some time to enjoy the city while we were there (2 nights.) We chose the Hampton based on its location to Falls Park and the Reedy River. The hotel was lovely and the location worked out perfectly for us. Even though it was cold during our stay, we were able to walk to dinner in the West End (Smoke on the Water, loved it!) The access to the beautiful little park, literally right outside the hotel, was perfect given our tight schedule. One morning I took my coffee out and drank it overlooking the falls, and despite our busy schedule with college tours, we were able to spend about 45 minutes walking through and exploring the park. If the weather is nice and you want some exercise, the trail and bike rentals are right there. We ended up driving to the downtown shopping district on Main St., due to time and temperature, but it is a walkable distance. We opted for a suite (3 of us) with a direct view of the river. It was a bit pricey, but worth it for us. We loved the view of the river, city and the mountain in the background. During our short time at the hotel, we really felt like we were "in" Greenville. The breakfast, in my opinion, was above par for a typical complimentary hotel breakfast. Both days there were fresh berries (strawberry, raspberry, blackberry, blueberry) and the cereal and yogurt choices were a bit more extensive than what you typically find. All of the staff, including the housekeepers, were extremely pleasant and made an effort to greet us. We thoroughly enjoyed our 2 days at the Hampton Riverfront, and will stay there again if we come back to the lovely city of Greenville!

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hampton
2  Thank 330bethb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded 10 December 2013

Dear Trip Advisor Member,

Thank you for taking the time to complete our Trip Advisor survey. We are excited to hear you had a wonderful stay and enjoyed your holidays in Greenville. Our #1 goal at the Hampton Inn and Suites is to make sure our guests have a comfortable and memorable stay with us! On behalf of our entire staff here at the Hampton Inn and Suites, we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area!

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 28 November 2013

Had to book last minute biz trip to Greenville, SC. Found fair price online when comparing against all hotel brands. Deal was even better due to proximity of shops, parks, and restaurants located on Main Street. All within walking distance. Would've spent a few more $$ insulating adjacent room walls, but it was a Monday morning after all.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hampton
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded 2 December 2013

Dear Trip Advisor Member,

Thank you for completing survey on Trip Advisor. We are very excited to hear you enjoyed your stay with us! We take great pride to make sure our guest have a comfortable and memorable stay while with us. On behalf of our entire staff at the Hampton Inn and Suites, we hope to see you again soon when your next travels bring you to the city of Greenville.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013

Great location in downtown Greenville right in the heart of all the shops and restaurants! Perfect location if you are in Greenville on business or pleasure or like us, visiting college age kids! Greenville is a beautiful town and the downtown is just hopping! Love it!

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hampton
1  Thank MLH614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded 21 November 2013

Dear MLH614,

Thank you for taking the time to complete our Trip Advisor survey. We appreciate your feedback as it allows us to see how we are doing from the guests perspective. We are delighted to hear you enjoyed your stay with us and its convenient downtown location. On behalf of our entire staff at the Hampton Inn and Suites, we hope to see you again when your travels bring you back to the area!

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

As loyal Hampton Inn customers, we know what to expect and are rarely disappointed. This hotel far exceeds the typical Hampton experience. The downtown location is fantastic, located walking distance to everything you might want. The room was clean, modern and bathroom was spacious and well stocked. The biggest surprise was the excellent breakfast. In addition to the usual hot and cold options, they had fresh berry mixture and Greek yogurt offerings. The parking charge was modest compared to many city hotels. The staff was friendly and helpful. We'd definitely recommend them to anyone heading into Greenville.

  • Stayed: November 2013, travelled as a couple
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1  Thank Sharyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this reviewResponded 21 November 2013

Dear Sharyn S,

Thank you for taking the time to complete our Trip Advisor Survey. We appreciate your loyalty to our hotel and very delighted to hear you are never disappointed every time you stay with us. Our guests' satisfaction is our #1 goal. We make sure all of our guests feel welcome and have a memorable stay while in Greenville. We look forward to having the opportunity to serve you once again on your next trip to the area.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Greenville - Downtown - Riverplace

Address: 171 Riverplace, Greenville, SC 29601-2579
Phone Number:
Region: United States > South Carolina > Greenville
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Greenville
#1 Romantic Hotel in Greenville
#3 Business Hotel in Greenville
Price Range: £128 - £294 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Greenville - Downtown - Riverplace 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Our boutique hotel is located in the heart of downtown's historic Westend District. An unparalleled variety of guestrooms ranging from studio balcony suites overlooking Falls Park to signature circular suites essential for those special occasions. ... more   less 
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Also Known As:
Hampton Inn & Suites Greenville - Downtown Hotel Greenville
Hampton Inn And Suites Greenville - Downtown
Hampton Inn Greenville
Greenville Hampton Inn

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