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Hampton Inn & Suites Greenville - Downtown - Riverplace
Ranked #3 of 64 Hotels in Greenville
Certificate of Excellence
Pendleton, United States
1 review
“Excellent Hotel”
5 of 5 bubbles Reviewed 29 January 2014

We stayed at the Hampton Downtown Greenville, SC last year on my wife's birthday, and did the same again this year. We had a fantastic time. The hotel staff is awesome, the breakfast was great, the room could not have been cleaner or more comfortable. I would recommend this Inn to anyone who wants to see Greenville. The hotel exemplifies the very best of what one would expect of a first-rate Inn. The balcony overlooking the falls was enchanting.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Audrey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, 5 February 2014
Dear Audrey H,

Your feedback is greatly appreciated. Thank you for visiting our hotel once again this year. We are glad you enjoyed our breakfast and amenities at the Hampton Inn and Suites. Our goal is to offer our guests a comfortable and memorable stay with us. On behalf our entire staff, we would like to thank you for staying with us and we hope to see you again on your next trip to Greenville.

Sincerely,

Yensi Castro
Hampton Inn & Suites Downtown - Riverplace
Guest Service Manager
y.castro@hospitalityamerica.com
864-271-8700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,007 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (182)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Titusville, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 28 January 2014

This hotel is located in the heart of downtown Greenville, right on the river and has a great restaurant attached, The Lazy Goat, that serves delecious Mediteranian cusine as well as provides room service to hotel guests. The hotel is new, clean and complete with all the amenities Hampton Inn is known for. Stay here, you will love it

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Scott J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, 5 February 2014
Dear Scott J M,

Thank you for taking the time and placing your comment on Trip Advisor. Our guests' satisfaction is our #1 goal. We are delighted to hear you enjoyed your stay with us along with our convenient location and hotel amenities. We like to make sure our guests have a comfortable and memorable stay while with us.
On behalf of our entire staff, we hope to see you again when your travels bring you back to the area.

Sincerely,

Yensi Castro
Guest Service Manager
Hampton Inn & Suites Downtown - Riverplace
y.castro@hospitalityamerica.com
864-271-8700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, South Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

We recently stayed at your location for a friends wedding weekend. The hotel was convenient to their rehearsal dinner, church, and reception venue. We also found great places nearby for happy hour and lunch.
The staff was extremely friendly and helpful on a most busy weekend. We also enjoyed the free breakfast...eggs, sausage, waffles, fruit...everything we could want! Our room was HUGE! Thank you for the choice of foam or down pillows as we are both allergic to feathers. We did have trouble getting onto the internet from our room. However, we just went downstairs and used the lobby computers.
We will definitely stay here again for another enjoyable weekend downtown!

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CharlestonGrammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, 28 January 2014
Dear Charleston Grammy,

Thank you for placing a comment on Tripadvisor. Your feedback is greatly appreciated. We're delighted to hear you enjoyed your stay and our amenities. Our Hampton Inn and Suites Breakfast is one of a kind with fresh fruits, hot buffet and continental items. We are pleased you had the opportunity to enjoy as well.
On behalf of our entire staff, we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area!

Sincerely,

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenville, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 13 January 2014

Great location for a hotel, but we had no heat in our room on a 21 degree night. They did move us to another room(Basically same room- no upgrade) and it still took 2 hours to bring the new room up to 70 degrees from 65 degrees when we entered the new room. Avoid staying at this hotel if it is to cold and most likely to hot outside.

  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
2 Thank William I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, 22 January 2014
Dear William I,

Thank you for placing a comment on Tripadvior. We are glad you enjoyed our convenient Downtown location. We do our best to strive and exceed all of our guests' expectations. We do apologize for the inconvenience with our heating system not working properly in your room. You also waited a while for new room with Balcony to reach a certain temperature. We appreciate your feedback and will utilize your comments to ensure our rooms are in a comfortable setting for all guests on daily basis.

Thank you,

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, Alabama
1 review
4 of 5 bubbles Reviewed 12 January 2014

Great location, friendly staff, clean, computers available in lobby, free WiFi, good free breakfast, free coffee and tea available anytime. The only thing I didn't like was that the gym is quite small, the TV in the gym didn't work nor did the small TV's on the cardio equipment. We could hear the people in the next room which was slightly bothersome but not terrible. But I would still stay here again and would definitely stay here over the Westin.

Green Features: Good but wish you had more recycling options for plastics and cardboard. Just because cups are compostable doesn't mean they should just be thrown in the trash.
  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Heather W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, 22 January 2014
Dear Heather W,

Thank you for taking the time and place a comment on Tripadvisor. We appreciate your feedback as it allows us to see how we are doing from the guest perspective. I'm glad you enjoyed your stay and our amenities. We deeply regret our TVs in fitness room were not working properly and your room was not as quiet for you.
On behalf of our entire staff, we would like to thank you for staying with us and we look forward to your next visit into Greenville.

Regards,

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Easley, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 January 2014

We had the best time at your location to visit downtown Greenville. The staff was second to none and the accommodations just right. I will plan all my future business stays at this hotel.
Thank you for making my experience special.

Room Tip: Ask for the Hampton Inn & Suites at Riverplace...that simple.
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Glenn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, 13 January 2014
Dear Glenn H,

Thank you for placing your comment on Trip Advisor. We are excited to hear you enjoyed your stay and our convenient location in the Downtown area. Our main goal is for our guests to have a memorable stay while visiting Greenville. On behalf of our entire staff, we appreciate your feedback and we hope to see you again on your next trip to the area.

Yensi Castro
Guest Service Manager
y.castro@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 9 January 2014

We love to stay at this hotel. We stayed here for our 30th anniversary and they made us feel like royalty. They gave us so many extras and gifts. We had a room that overlooked the river. It is so easy to walk to town and around the river. A little pricy for us to stay here very often, but a wonderful special get away location.

Room Tip: Ask for riverfront.
See more room tips
  • Stayed July 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Runie57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptongsm, Front Office Manager at Hampton Inn & Suites Greenville - Downtown - Riverplace, responded to this review, 11 January 2014
Dear Runie57,

Thank you for taking the time to placing a comment on Trip Advisor. We appreciate your feedback as it allows us to see how we are doing from the perspective of our guests.
Congratulations on your anniversary! We are very excited to hear you enjoyed your stay and celebrated your special day with us. On behalf of our entire staff here at the Hampton Inn and Suites we would like to thank you for staying with us and we hope to see you again on your next trip to the city of Greenville.

Yensi Castro
Guest Services Manager
y.castro@hospitalityamerica.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Greenville - Downtown - Riverplace

Property: Hampton Inn & Suites Greenville - Downtown - Riverplace
Address: 171 Riverplace, Greenville, SC 29601-2579
Phone Number:
Region: United States > South Carolina > Greenville
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Greenville
#1 Family Hotel in Greenville
#3 Business Hotel in Greenville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Greenville - Downtown - Riverplace 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Our boutique hotel is located in the heart of downtown's historic Westend District. An unparalleled variety of guestrooms ranging from studio balcony suites overlooking Falls Park to signature circular suites essential for those special occasions. ... more   less 
Reservation Options:
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Also Known As:
Hampton Inn & Suites Greenville - Downtown Hotel Greenville
Hampton Inn And Suites Greenville - Downtown
Hampton Inn Greenville
Greenville Hampton Inn

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