I went there recently for my wifes birthday. We haven't been on a 'date' in more than a year since we moved to Greenville. I moved here for work and since we are new we haven't found or looked for a babysitter for our daughter. We flew my sister into town so we can get a day away and maybe have a day mostly to ourselves. Before going to Asheville, we decided to take my sister out to dinner.
We made reservations and were seated a little early. The server blasted through the menu and was very unclear on how the ordering steps were made. We had been to The Melting Pot in Cleveland, Ohio area a number of times and enjoyed our trips (regardless of being overpriced).
My daughter is nearly two years old, and a well behaved child. We are also very conscientious about her tone and attitude. Not only for her well being and learning, but also for fellow patrons. After our appetizer of subpar cheese, bread, apples and veggies the manager came to our table saying he had complaints of our daughter. I was taken a back...surprised...speechless. If my daughter made one squeal of excitement I would have been shocked.
I proceeded to offer my wife and sister the chance to continue their meal so I picked up my daughter and took her into the lobby to sit and wait for them to finish. She sat quietly in my lap watching a movie on the Netflix app on my phone. I told the greater to share with our waiter to cancel my pork order- I would not be eating. Another manager came out saying really loud "FORKS, someone wants a FORK!" I calmly shared with him to cancel my order.
A few minutes later my wife and sister walked out. My wife felt sick to her stomach that we were treated this way. Treated like a lesser qualified citizen because we had a child. She lost her appetite. We didn't eat the remainder of the night. No one was hungry anymore. We were in other words "not accepted" "take your kid somewhere else" "you with kids drink from another water fountain"!
I've waited a few days before writing based on my belief that I shouldn't allow emotions to dictate my writing style. Not to make it personal. Be practical and think of yourself as the business owner. After a weekend of thinking....I can't believe I was treated in such a way. I'm 38 years old, I have traveled the world, eaten at 1000's of places, and I have spent from $2-$200 for dinner.
For the first time in my life I feel sick about the way I've been treated at a restaurant. I will be sharing this story as much as possible. How can my daughter be welcomed and 'over appreciated' at a high end restaurant like High Cotton and then our family treated in such a way at a chain restaurant of all places?!
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