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“Like family”
Review of Hilton Greenville

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Hilton Greenville
Ranked #15 of 64 Hotels in Greenville
Certificate of Excellence
Orangeburg, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Like family”
Reviewed 3 March 2014

They always make you feel like family when you stay here. The staff goes out of their way to make your stay as comfortable and enjoyable as possible. They will go out of their way to do what ever it takes. The breakfast and bar are second to none.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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775 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
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English first
North Carolina
Level 4 Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 March 2014 via mobile

Lobby is very grand, the room looks dated. The bathroom has peeling ceilings, stains on the wall and the shower had dirt and someone's old razor still in it! Had to rinse shower out to use it. For over 100 per night don't you think they could give wifi for free. Even mcdonalds has free wifi. Just having the name Hilton doesn't mean you can have dirty dated rooms and still charge this much.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank medic147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie G, Director of Sales at Hilton Greenville, responded to this review, 16 September 2016
Dear medic147,

Thank you for your review. Please accept our apologies for the cleanliness issues you encountered. Our property has since had a renovation, and we believe the facility will be much more to your liking. We hope you will consider staying with us in the future.

Thank you,
Stephanie G
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richland, WA
Level 4 Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 February 2014

While traveling on business, I was fortunate enough to stay at the Hilton Greenville for months July through October last year. The entire staff was very courteous and helpful. The rooms were clean and comfortable. The only times the hotel was a little on the noisy side was on weekends with various dance, golf and swim teams staying there for competitions in the area. Overall, I had a great experience staying here.

Room Tip: Rooms on the back side (NW) of the hotel were generally quieter. Highway 385 is heavily traveled du...
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 February 2014

This hotel offered excellent customer service!! From the front reception, to room service, assitance during the meeting all the way to room check out. The meeting rooms met our expectation and the food was very good. The only area of improvent I saw was the need for a bell hop. We would consider this venue for future business needs.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rutland, United States
1 review
Reviewed 14 February 2014

If you need to travel to Greenville,SC I would highly recommend staying at the Hilton!! The staff is extremely friendly and helpful and the shuttle service is fantastic! The rooms were very clean and the lobby was very nice! We relied on the shuttle service to bring us to and from the airport, downtown, and any where we asked to go! We feel like we made new friends and look forward to staying again!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abingdon, Virginia
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 February 2014

I stayed here while on business for 5 nights. My room was on the top floor away from the elevator just as I requested. The room was clean, up to date and what I would expect from a Hilton. I would have liked to have a more comfortable lounge chair in my room as the ones in there were straight back chairs and not really very comfortable. The Executive Lounge was convenient to the room and the hostess was very accommodating. One major complaint; the coffee was from a machine that uses syrup that mixes with hot water. I would expect that a Hilton would brew their coffee not use machine coffee!! Overall, the staff were very nice and the facility was clean and the bed was phenomenal. I will return to this hotel again but will continue to get my coffee at Starbucks as long as they are using the syrup machine.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank bobby381
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northport, New York
Level 2 Contributor
7 reviews
6 hotel reviews
Reviewed 14 February 2014

This Hilton has a very attentive staff, it's a well run, very clean hotel with close proximity to downtown, the Interstate and airport. They have great Concierge and Bell Captain service as well. Truly a please sure to receive such great service on a business trip.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Alan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Greenville

Property: Hilton Greenville
Address: 45 W Orchard Park Dr, Greenville, SC 29615-3548
Phone Number:
Region: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Greenville
#16 Family Hotel in Greenville
#17 Romantic Hotel in Greenville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Greenville 3.5*
Number of rooms: 256
Official Description (provided by the hotel):
Welcome to the Hilton Greenville hotel, situated within minutes of premier shopping and business district in downtown Greenville, SC. While staying at our hotel in Greenville, enjoy complimentary parking and shuttle service to and from Greenville Spartanburg International Airport. The Hilton Greenville makes it easy for Guests to enjoy delicious restaurants in Greenville, SC without ever leaving the hotel. For a relaxing and delectable Greenville, SC dining experience, partake in the cuisine at Bistro 45 Carolina Fresh offering freshly prepared seafood, steaks, pasta dishes and a delightful dessert menu. Take advantage of more than 14,000 sq. ft. of versatile meeting and banquet space, including the Grand Palmetto Ballroom, at this full-service hotel. Host a productive business meeting or lavish Greenville, SC wedding for up to 800 guests. Stay connected with work and home in the 24-hour business center. ... more   less 
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Also Known As:
Hilton Greenville Hotel Greenville
Hilton Hotel Greenville

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