The desk staff was wonderful. we needed extra towels and they found some, our keys randomly stopped working and they immediately replaced them, the pool was actually very nice. The new shower heads and bathroom tiles was very nice as was the curtain. The beds were comfortable. My friend was too warm and asked for a thin blanket instead of the comforter and one was brought to our room.
Taking into account that this is a lower priced hotel and we needed that to offset our volunteer-vacation at the Tryon Equestrian center for a week - those are very nice attributes. The room however did smell...smoke-like at first, then damp for longer. The carpets need a thorough carpet cleaning, not just vacuuming. There was no way we could rid the room of the damp smell. I bought odor absorbers and smoke-reducing sprays and they helped a little, briefly. The place was full so there was no moving our room, but I would recommend a NON-ground floor room and make sure it doesn't smell when you enter.More
- Free Wifi
- Free Parking