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“Absolutely amazing!”

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The Westin Hilton Head Island Resort & Spa
Ranked #8 of 29 Hotels in Hilton Head
Certificate of Excellence
GreenLeadersBronze level
Stamford, Connecticut
Level Contributor
5 reviews
4 hotel reviews
“Absolutely amazing!”
5 of 5 bubbles Reviewed 20 April 2013

My husband and I arrived on Monday afternoon to a warm welcome from Krystin (actual spelling of her name). She was extremely helpful in assisting us with our check in and giving us an overview regarding the resort and their amenities. We loved how each and every employee was asked and displayed their passions of their name tags. It was a great ice breaker!

Once we arrived to our room, we were very pleased with how lovely the rooms were. Beautifully decorated and completely up to date with their amenities. The beds were so comfortable it was a little difficult to leave and start the day. The ocean view was breath taking and the views of the resort and pools were equally delightful to look at!

We ate out at few local spots but when we returned to the hotel we enjoyed having some wine by the many fire pits they provide. A very nice touch!

During our stay we enjoyed interacting with both Sara and Danielle at Splash, as well as Jaime. They each made our stay comfortable and when our children came, they all had a kind word for them. It's nice to see a staff that enjoys their job and have fun with the guests!

My kids had to try all of the pools. They enjoyed the heated family pool the most but the covered pool was a close second!

We have been to Hilton Head a few time before and this is by far thenmost impressive hotel by far! We look forward to next years visit with them!

Amie & Garrett

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Amie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review, 22 April 2013
Thank you for sharing your feedback on your recent stay at The Westin. We were delighted that you and your husband had an absolutely amazing stay and appreciate your complimentary remarks on the ocean view being breathtaking, the rooms lovely, and that you enjoyed our signature Heavenly Bed. It was also nice to know that your children enjoyed all of our pools. Thank you for sharing that Krystin, Sara, Danielle, and Jaime ensured you were well cared for and comfortable during your visit. We look forward to welcoming you back for another rejuvenating visit with your family next year.
- Jeff Waddell, Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,504 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Additional Information about The Westin Hilton Head Island Resort & Spa

Property: The Westin Hilton Head Island Resort & Spa
Address: 2 Grasslawn Avenue, Hilton Head, SC 29928-5583
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Hilton Head
#4 Spa Hotel in Hilton Head
#4 Luxury Hotel in Hilton Head
#5 Top resorts Hotel in Hilton Head
#7 On the Beach Hotel in Hilton Head
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Westin Hilton Head Island Resort & Spa 4*
Number of rooms: 416
Official Description (provided by the hotel):
Welcome to our delightfuly renewed 416 room oceanfront resort revitalized in a "coastal chic" style. Guests can relax on our sandy white beaches, unwind in the Heavenly Spa, and enjoy our championship golf and tennis. Seven dining venues offer creative cuisine inspired by our local seafood and sustainable ingredients. Every inch of our beach resort has been refreshed. Our newly designed resort lobby welcomes our guests with a botanical conservatory and our two-story "living wall" vertical garden. Our guest rooms offer the latest Westin comfort elements including the Heavenly Bed in soothing coastal palettes. Our baths feature the new Heavenly Shower with dual vanities and backlit mirror. All new outdoor plush furniture and firepits have been placed throughout the nooks nd crannies of our expanded beachfront and poolside decking. We offer incomparable ways for our guests to retreat, connect, or entertain amidst naturally beautiful surroundings. The natural beauty of the South Carolina Coast, the myriad of land and sea activities available, and the sheer variety of golf and recreation options on our island, allows us to offer truly memorable experiences to our guests - now at an all new luxury resort property. ... more   less 
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Also Known As:
The Westin Hilton Head Island Resort And Spa
The Westin Hilton Head Island Hotel Hilton Head

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