Stopped by the spa on Monday to get a menu of services and check out the facilities. My husband and I wanted a relaxing atmosphere to enjoy a serene birthday celebration. We spoke with the spa manager, Christine, and she advised us that they might be doing some construction in the ladies shower area later in the week, but she would advise us when we called to make our appointments. On Tuesday, I called to book our treatments and asked if the work had begun or would interfere with the packages that we were booking and was told absolutely not. So, I proceeded to book packages for my husband and myself. When we arrived on Wednesday morning, we overheard Christine telling another guest that the steam, sauna, and ladies locker room shower were closed due to construction. Obviously, our plans for the day were ruined and it seems that the spa personnel was woefully incompetent. Christine did tell us that she was sorry and we could call after Saturday, if we wanted to make another appointment.
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