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“Excellent Choice for Us - Going Back Next Year” 5 of 5 bubbles
Review of Marriott's Harbour Club

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Marriott's Harbour Club
Certificate of Excellence
Grove City, OH
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“Excellent Choice for Us - Going Back Next Year”
5 of 5 bubbles Reviewed 25 June 2014

We are Marriott owners and this is our seventh year at a Marriott property in Hilton Head, SC. We usually stay at the Marriott Monarch, but that property was not available to us for the entire two weeks of our stay this year, and since we didn't want to switch properties in the middle, we elected to try something different and stay at the Harbour Club in Harbourtown. We were not disappointed, despite not being oceanfront this year. The area around the Sea Pines Beach Club was entirely under construction this year, so we visited the beach at Coligny for the most part.

The Harbour Club villas are some of the largest two-bedroom units I've seen compared to other Marriott properties. All interior dimensions are generous and the second bedroom is configured with two double beds and a full bath with walk-in shower and a large jacuzzi style bathtub right in the second bedroom, along with a second vanity (three vanities total in the villa). The master is fairly typical for a Marriott property, with a king-sized bed, jacuzzi tub and two-sink vanity, and a separate commode and walk-in shower room. The kitchen has brand new stainless appliances and is typical for a Marriott. The only thing I can possibly say negative is that living room furniture is a little worn, but not terribly so and it in no way affected our stay. We stayed in a first floor unit (which is actually one floor up as the parkiing garage is underneath the property) and in our opinion, these are the best villas as the first floor villas have the largest balconies.

Check-in was easy and despite arriving two hours early, we were able to get into the villa about an hour early. The property overall is smaller, with a more intimate feel than the Monarch. The first week of our stay was very quiet, and it seemed as if the Harbour Club was not full that week, which was lovely. The pool is small but large enough, with a kiddie pool nearby, and a lovely view of the sound and marsh creek off the pool deck. Our sons enjoyed the ping pong table by the pool. There is a nice spa, a row of stainless grills, and lots of activities like chess and beanbag toss in the courtyard. The firepit is lit nightly which is nice for making s'mores.

We found the staff to be very attentive and the villa was clean and well-stocked upon our arrival. Housekeeping and engineering items were attended to promptly. Parking was not problematic, as it often was at the Monarch. The Harbourtown shopping and restaurants were at a convenient proximity. One reason this location worked out well for us is that we enjoy standup paddleboarding, and we could easily "put in" by the lighthouse which is just right down the way from the property. Outside Hilton Head rents paddleboards by the week, FYI, for $137. The Calibogue Sound is a wonderful place to paddleboard and take part in many other water sports.

I was initially disappointed that we were not going to be staying oceanfront this year, but the Harbour Club grew on me so much that we ended up making our reservation there for 2015 as well. We look forward to returning.

Room Tip: First floor villas have the largest balconies.
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank IrishEyes0421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Harbour Club, responded to this review, 30 July 2014
Thank you for your great TripAdvisor review and trip photos! We are pleased to hear Marriott's Harbour Club won you over on your recent vacation in Hilton Head. We look forward to seeing you again soon and thank you again for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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96 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Fort Mill, SC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 6 June 2014

We recently stayed here for 2 nights. We picked this place because of the great reviews on this site. We have stayed at multiple Marriott Properties in Hilton Head. This one in terms of the “Room Only” was the worst.

Let me explain why:
The rooms are outdated.
The moment you open the hotel door you can smell smoke.
The evaluator did not work properly during our stay. “We took the stairs the entire time.”
We asked for a top floor and received the bottom. They did not even work with us, basically told us take it or leave it.
Quick Notes-There are only a few rooms with a Marsh View. “Most of the rooms face Harbor Town, which can be crazy busy”

Other complaints outside the room.
The ping pong table balls were broken. “You could not play”
No towels provided by the pool area.

That said, they had a basketball net in the pool, which was a nice touch. Too bad the basketball was flat.

Pros “to be fair”
Quite and Relaxing
Lots of activities on the property “Corn Hole/Bags”, Chess, Foosball & Nice Pool, which faced the marsh.
Near Harbor Town and convenient to everything in Sea Pines.

Bottom Line-I was disappointed and probably would not stay at this property again. It was not worth $350 $400 plus dollars a night.

  • Stayed May 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank MHHD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Harbour Club, responded to this review, 30 July 2014
Thank you for visiting Marriott's Harbour Club. We are disappointed to hear your experience did not exceed your expectations like the other Marriott resorts you have visited on Hilton Head Island. This is not typical of the resort and we would like to personally respond to your concerns. Please email us at customer.care@vacationclub.com with your preferred method of contact and include your TripAdvisor Username. As an alternative, you may reach us directly by calling 800-860-9384. We look forward to hearing from you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NASHUA,NH
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 30 March 2014

My wife and I stayed at the resort the last week of Feb. The staff was top notch and really knowledgeable of the island and places to go. The front desk manager Brett was awesome and really friendly. Lorraine was at the desk at night and was great. Her knowledge of where to go to dinner was spot on and she was a great help in getting around. We rented bikes from the resort which was very conveint easy to do. the Sea Pines resort area has a lot of great bike trails and very safe to ride. The sacavanger hunt on the bikes was a great and we got a great prize for completing the hunt. I would say that this will not be our last time to this resort. It offers so much fun and relaxing time.

Room Tip: Any room on the two upper floors. the view is ok because of the trees in the court yard but who real...
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LARCH180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Harbour Club, responded to this review, 31 March 2014
It is always rewarding to hear when we have exceeded our guest's expectations! We appreciate your five-star review and thank you for your kind words for our associates. Please come visit us again soon at Marriott's Harbour Club!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Williamsburg, Virginia
Level Contributor
354 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
5 of 5 bubbles Reviewed 21 March 2014

We stayed here for 5 weeks. We like this resort..it's relaxing and well located on Hilton Head in Sea Pines. The staff here is especially good...certainly service oriented. The front desk staff is proactive and looks out for your needs!! Wish the leaf blowers were not necessary...Phew!!

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank BonVoyage555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Harbour Club, responded to this review, 3 April 2014
Thank you for your five-star review of Marriott's Harbour Club! We appreciate your kind words for the associates who made your stay memorable and will share your comments with their managers. Please visit us again on your next trip to Hilton Head Island!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hilton Head, South Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 January 2014

What an amazing property to go and relax. Beautiful and serene. We couldn't have asked for friendlier staff. That alone means so much. The way they genuinely talk about there timeshare/jobs reflects just how much pride they feel. Kuddo's on hiring a staff that is dedicated to making your stay the best! Our kitchen had beautiful brand new appliances! My husband and I slept like babies. We thoroughly enjoyed the short walk to the bakery/cafe next door. Quaint, fireplace, awesome Danish and muffins to start your day. If you haven't tried Marriott's Harbour Club and need to get away and relax, this is the best place to go!!!! Thank you for making our stay so special and amazing!

Room Tip: We were placed on the fifth floor with a beautiful view. I believe it was 3951
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  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank pah57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Placitas, New Mexico
Level Contributor
159 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
5 of 5 bubbles Reviewed 28 December 2013

The only down-side of our visit to Marriott's Harbour Club was that we were only there for two nights, which is not nearly long enough to enjoy the beauty and intimacy of this resort. As others have noted, the property is not ocean-front; which is just fine. The views toward the marsh are idyllic and peaceful. Our two-bedroom, two-bath unit was beautifully-appointed and comfortable. We used Marriott points for our stay, and would definitely return but for a somewhat longer stay.

Room Tip: Try to get a unit that is on a higher floor, facing the marsh.
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
2 Thank Travelin_Bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valdosta, Georgia
Level Contributor
323 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 7 December 2013

At the end of our vacation - and to celebrate our wedding anniversary - this great Marriott property was the answer - very attentive lady at the check-in , who also recommended a superb restaurant for the evening - and we had a really nice apartment. Everything was clean, in excellent working order and it was so nice and quiet - peaceful - ideal for a bit of relaxation after a few very busy days!! The location is unique, because you can walk around Harbour Town - where you have a good choice of eateries, but supermarkets and other nice restaurants are very close. Since it is not directly on the beach you can just drive across to the other Marriott Vacation Club property - Marriott Monarch at Sea Pines - you have direct beach access there - only 5 minutes away!
The view from our apartment was unique and it was just nice to sit on the balcony - and enjoy the scenery - we will be back!!

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gudrun R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marriott's Harbour Club

Property: Marriott's Harbour Club
Address: 144 Lighthouse Rd, Hilton Head, SC 29928-4368
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #9 of 52 Speciality Lodging in Hilton Head
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Marriott's Harbour Club 3.5*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Odigeo, Hotels.com and Travel Republic (UK) so you can book your Marriott's Harbour Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott`s Harbour Club Hotel Hilton Head

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