The administrative staffs are uncaring, rigid and unaccommodating. If you have any food allergies, mold allergies or any kind of emergencies the staff will NOT work with you. I was encouraged to leave and told since I already paid for everything there will be NO refund and I am out of luck. Another person left because of a death in the family and was told there will be no credit or refunds, “PERIOD” !!!! For the amount of money and investment you make in yourself, you can go elsewhere where they know what customer service means.
Further, the room accommodations were awful. The bed sheet smelled like perfume when I checked in as if the sheet were not changed. There were cobwebs across the ceiling and the bugs were out in full force and I was bitten while I was sleeping. The room was moldy, dusty and the carpeting was full of stains, which showed how unclean the whole room was.
- Official Description (provided by the hotel):
- Celebrating 40 years as one of America's premier weight loss and health resorts, Hilton Head Health (H3) prides itself on delivering an exceptional experience in fitness, nutrition and behavior modification through personal and interactive sessions designed for the individual who is ready to embrace a lifestyle change. The experience at H3 provides the structure, as well as the flexibility, needed to help the individual achieve all of their personal health goals. This description is based on information provided by the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Head Health Hotel Hilton Head
- Hotel Hilton Head
- Spa Hilton Head