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“Clean and hospitable”

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Beach House, A Holiday Inn Resort
Ranked #9 of 28 Hotels in Hilton Head
Certificate of Excellence
Soperton, Georgia
Level Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Clean and hospitable”
Reviewed 31 May 2014 via mobile

Room was everything we had hoped for and expected. Thoroughly enjoyed our stay. Comfortable beds, a nice Tiki Hut to grab a drink from and local dining...even though I will say that was a little pricey in my opinion.

Stayed May 2014, travelled with family
Helpful?
Thank Wesley_4024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny K, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review, 8 June 2014
Thank you for taking the time to tell us about your great stay with us. We’re very happy to hear you found the beds comfy and the Tiki Hut welcoming. We will take your thoughts regarding the menu pricing at the Tiki Hut into careful consideration. We hope to see you again when you next visit Hilton Head Island.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (412)
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English first
Savannah, Georgia
2 reviews
Reviewed 30 May 2014

I booked this hotel through Priceline; which considered it a "31/2 star" resort. At first, I was disappointed. For a recently refurbished property, it's actually a bit shabby. Some mold, some chipped paint, some stains and wear marks on the carpet, etc.
But the cosmetic flaws are more than mitigated by everything else about this hotel. The "Porch" restaurant actually serves up outstanding Southern-inspired food; and I mean inspired. While the breakfast buffet is a bit slim, the menu actually has some fine choices. They even accommodated my wife's request for an off menu item with a smile. And the lunch and dinner fare is really excellent. Cheddar biscuit and country ham sliders, indeed!
Meanwhile, the staff's outstanding service more than makes up for a few frays in the carpet. From Brian behind the bar to Daniel at the pool to Brooklyn and Rudzhani at the front desk; literally everyone who works here appears genuinely happy..
The location is outstanding, the facility is well laid out (even on Memorial Day weekend, we never had to struggle for a poolside spot), and even with the Tiki Hut right there, neither the noise nor the crowds seemed overly pressing.
Look, it's not as "nice" as some of its HHI competitors (no spa, no room service); nor is it pretending to be. However, I can say from personal experience that the food is better than most of its "nice" competitors. The Beach House is a wonderful destination for budget-conscious travelers looking for the perfect blend of affordability and amenities.

Room Tip: The patio/porch rooms might seem better; but during high season, the weekends will include a fair am...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveloid81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny K, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review, 8 June 2014
Thank you giving us the opportunity to impress you; we’re very happy to have succeeded! We’re thrilled to hear that our hotel and restaurant teams all offered you excellent and very happy service. We’ll be sure to pass your many compliments along to everyone; we know it will make their day! We fully agree; our location is outstanding! We hope to see you again in the future.
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Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 May 2014

This place is perfectly located. Lots of shops and restaurants with in walking. Steps from the Coligny Plaza. The public beach access is next door but it never really seamed too crowded or like there was too much traffic especially quiet through the week. Onsite The Porch is nice little pricy but its nice unique food to the south. Tiki hut is open to the public so it can fill up fast bands everyday which can be heard from the pool. This is a resort but for food and drinks there are plenty of choices nearby as well. Everyone tends to ride bikes since there are paths for miles ,that being said dont rent a bike from the resort or add the bike pakage to your room , places just down the street will give you a week rental for practically what the hotel charges for a daily bike rental. And the other places deliver and pick up right to you hotel. It is an older hotel but lots of renavations keep it fresh and clean.

Room Tip: May want a room away from Tiki Hut as tends to be open late and may be a little louder with people o...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hikerguy713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny K, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review, 8 June 2014
We couldn’t agree more; we LOVE our location! It’s always great to hear when guests fully enjoy our location and many amenities. We’ll take your thoughts regarding our menu pricing at The Porch Restaurant into careful consideration. Your praise of The Porch’s food is greatly appreciated; we’ll be sure to pass the compliment along to our chef. Your vacation tips are great, and we know future guests will be grateful. We hope to see you again when you next visit Hilton Head Island.
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Cumberland, Maryland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 May 2014

Booked a 2 night package and was immediately impressed with the friendly helpful staff of the Beach House Resort. Room was nice, couldn't ask for a better location than on the beach and in the shopping mecca area of Hilton Head Island. We had a last minute change of travel dates and the hotel was able to accommodate our request without question and without penalty. Beautiful outdoor areas and food venues. Take an easy bicycle ride in the area. The bike trails are amazing and well built. Lastly, say hi to Jerry Wargo. This man is incredible with public relations, knows his craft well, and loves to talk sports. We'll be back...

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank W S F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny K, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review, 8 June 2014
Thank you for the excellent review and 5 Star rating! We’re thrilled you loved your stay with us and our fun location. Your praise of our hotel team is greatly appreciated. We’ll be sure to share your compliments with everyone; we know it will make them smile. We can’t wait to see you again.
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Level Contributor
4 reviews
Reviewed 29 May 2014 via mobile

We had heard good things about Hilton Head, but 3 days into our stay we had had enough and left. This hotel needs A LOT more updating. My son who is allergic to mold did nothing but cough the entire time we were here and after one night away went back to normal. Not to mention I thought it odd that we had a dehumidifier in our room when we got there. The hotel hallways were dirty and the carpet in our room was disgusting. I was very unhappy with just about everything about this hotel.

Stayed May 2014
Helpful?
Thank Kelly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny K, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review, 8 June 2014
Kelly,
We’re very sorry that you were unhappy with your stay with us. We would love for you to reach out to us personally at jeff.elseser@thebeachhousehhi.com. We look forward to hearing from you and for the opportunity to make things right.
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Bluffton, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 May 2014

This hotel is great if you want to get harassed by the staff and have your room and privacy invaded!! Horrible service! Completely inhospitable! Will never go back! There are many many more options on hhi. No wonder they are under new management every year. Ha! This place is terrible!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChefCookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny K, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review, 8 June 2014
We are truly very sorry you’re unhappy with your recent stay with us. We want every guest to feel welcomed and well cared for; we apologize for not meeting that goal for you. We would love for you to reach out to us personally at jeff.elseser@thebeachhousehhi.com. We look forward to hearing from you and for the opportunity to make things right.
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Atlanta, GA
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 May 2014

Put your holiday experience in the capable and charming hands of Rudzani, Grey, Candace and Brooklet. They welcome you warmly, and dispense helpful and thoughtful counsel to enjoying the resort and Hilton Head Island. We had a last minute travel change, and they helped us not only navigate it, but gave us a stupendous experience. The kids pool is big fun for the little ones, the morning yoga inspired me for the day, the Porch restaurant has a lobster roll so moist and succulent you may swoon. Make sure you save room for the nightly s'more roast! The beach is pristine and steps away from your room. Our evening walk was punctuated with the soft glows from everyone's phone flashlights as they bobbled through the night. We found a starfish, which we exclaimed over, introduced ourselves to, then left to continue our beach adventure. No way that any creature should leave this place.

Room Tip: Our room was over the parking lot, and it was fine -- we did not stay in our room other than to show...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JulieCollins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny K, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review, 2 June 2014
Julie,
It sounds like you enjoyed the kind of vacation dreams are made of! We’re thrilled to know that our great hotel team added to your getaway, and our location made it all perfect. Thank you for your many compliments on our dining and amenities. We hope to see you again when you next want to enjoy our paradise home.
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Additional Information about Beach House, A Holiday Inn Resort

Property: Beach House, A Holiday Inn Resort
Address: 1 South Forest Beach Drive, Hilton Head, SC 29928-6423 (Formerly Holiday Inn Resort Beach House)
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Hilton Head
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Beach House, A Holiday Inn Resort 3.5*
Number of rooms: 202
Official Description (provided by the hotel):
In April 2016, Beach House Resort completed $7 million in floor-to-ceiling guest room renovations. The new Premium Oceanfront Guestrooms offer front row seats to live music at Tiki Hut - and the new Premium Patio guestrooms are steps from the sand. The newly renovated Junior Suites offer plenty of space, ocean views, and space for up to five guests. With more than 50 miles of scenic trails at its doorstep, the resort's newly designed interior emphasizes Hilton Head Island's stunning coastline - with an airy, coastal beach vibe. And there's more... Highlights: • The 202-room renovation has transformed Beach House into a truly boutique, oceanfront resort on Hilton Head Island. • Beach House is home to the world-famous Tiki Hut, the only toes in the sand, drinks in hand experience on Hilton Head Island-here you'll enjoy live music daily, watch the pros play volleyball, and sip cocktails crafted by one of the Island's favorite bartenders. • Start and end your day at The Porch Southern Kitchen, serving up Low Country favorites all day long, complete with outdoor seating, an oversized fire pit, late night live music, and dive-in movies. • The sparkling Resort pool, located steps from Coligny Beach, is a perfect place to soak up the sun. • Beach House is just down the sand from Beach Market shops and restaurants ... and across the street from Coligny Plaza's 60 shops and restaurants - all connected by walking paths. • The renovations extend beyond the guestrooms - over 6,000 square feet of flexible meeting and banquet space has been upgraded to reflect the genuine beach vibe, including two of the finest private, beachfront event venues on the Island. The Resort can accommodate groups up to 300 people for events, weddings and retreats. What hasn't changed? The sounds of the ocean waves. Hundreds of yards of unspoiled beachfront. The perfect location across from Coligny Plaza. Onsite dining and live entertainment at The Porch and Tiki Hut. And everything you've come to love about Beach House. ... more   less 
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Also Known As:
Holiday Inn Oceanfront Hotel Hilton Head
Holiday Inn Hilton Head
Hilton Head Holiday Inn

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