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“Best Ocean Front Resort on the Island”

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Beach House, A Holiday Inn Resort
Ranked #9 of 28 Hotels in Hilton Head
Certificate of Excellence
New York City, New York
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Best Ocean Front Resort on the Island”
Reviewed 19 August 2014

I stayed at the Beach House Resort from August 15th to August 18th, and my girlfriend and I were thoroughly impressed with the quality of the service, food, and amenities. We will definitely be coming back.

The front desk staff greeted us in a warm friendly manner upon arrival. Although we arrived early, our room was ready for check-in. The front desk staff quickly oriented us with the property layout and amenities. We were pleased with our room as it was large, well-ventilated, and most importantly, clean.

The food at the Beach House is unrivaled by any other hotel on the island. The Chef can BBQ with the best of them. The recently-opened Porch Restaurant boasts delicious southern fare, and the beer-can chicken is to die for. Other must try items include the pulled pork nachos, the drunken pig burger (from the shack), any of the delicious cocktails from the Tiki Bar (a local landmark), and any of the scrumptious "bites" from the Porch lunch & dinner menus.

The weather was great, and we were able to rent & ride bikes easily from the on-site kiosk. There were also professional-grade volleyball nets on property, which was simply awesome, as most other resorts I have been to have nets that are not of high quality and have a tendency to fall down. The sand on the beach was also so smooth and comfortable, a must for competitive v-ball players. Down by the water, the beach was well-maintained and clean -- no rocks at all! The Beach House also has a designated area on the beach where patrons can consume alcohol on the sand, which was awesome and uncommon in Hilton Head because of certain laws.

Overall, our stay at the Beach House was extremely enjoyable, and we will definitely be coming back to enjoy the service, food, and atmosphere again soon.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
4 Thank Guest0912345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny K, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review, 30 August 2014
Hello,
Earning the “best” in your book means so much to us! We’re happy our welcoming atmosphere, dedicated team, attentive service, excellent dining, convenient amenities, and spacious, clean rooms exceeded your expectations. We’re thrilled The Porch’s savory menu and Tiki Hut’s delicious creations made such a great impression. We love knowing our BBQ selections were such a hit! Thank you. We’re glad you took advantage of some of our great amenities: refreshing drinks on the beach, volleyball over smooth sand, and on-site bike rentals, the perfect way to explore the island. Thank you for the wonderful review! A repeat visit would be the best compliment. We can’t wait to offer you another memorable experience!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (416)
Date | Rating
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English first
Brighton, Michigan
Level 3 Contributor
20 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 August 2014

So we made the trip down from MI & loved every minute of it ! The pool was great as was the beach, we hung around the pool more then anything due to the jelly fish stinging we heard about in the ocean. People were all friendly & were there for the same reason, to have a good time. The younger people hung out at the bar with live music at night, even got to see a wedding on the beach Friday night, pretty cool. Staff was friendly and helpful with suggestions for local things to do & places to eat. Our room keepers, Corrinne & Tanesha were great and always had a nice word and smile for everybody, loved em ! If you come here & dont enjoy yourself, its your own fault. We will be back asap !! Thanks Beach House !

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Rick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny K, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review, 23 August 2014
Hello Rick,
Thank you for the wonderful review! We’re sorry to hear there was an influx of jellyfish during your stay. We’re happy you avoided the stings at our pool and enjoyed live entertainment, our Tiki Hut, and the fun atmosphere. Beachside weddings are something special! You can’t beat the backdrop and refreshing sea air, and of course our dedicated team loves going out of their way to ensure it’s memorable! We’re glad you witnessed one during your stay, and we’re delighted Corrine and Tanesha took such good care of you. We’ll pass on your praise; it’s sure to widen their smiles. Our favorite part of your review is hearing you’ll be back to see us soon. We can’t wait! Forget minutes, next time we’re aiming for you to love every SECOND!
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Ocala
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 August 2014 via mobile

The rooms were clean and the nice little details were attended to. Breakfast was great, the pool and ocean superb. A little pricey at $247.00 a night, but, breakfast was included and it was our anniversary.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank arvayocala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny K, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review, 23 August 2014
We are honored that you chose to spend your anniversary at our beautiful Beach House. We’re delighted our clean rooms, thoughtful details, great pool, oceanfront location, and delicious breakfast impressed you. We are sorry to hear you weren’t a big fan of our rates, but we’re glad you decided to indulge yourselves a bit for the occasion. You deserve it, and we loved making your stay special! The next time you’re planning a getaway, we hope you think of Beach House. We’d like another opportunity to impress!
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Hilton Head, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 August 2014

Loved staying at the Beach house! We came for a family wedding which was beautiful. One of the best parts of the stay was our encounters with the hotel staff. Patricia in particular was so friendly and greeted me by name every day. She remembered us and always asked if we were enjoying everything about our stay. The whole staff was this accommodating and concerned with our enjoyment. Would recommend The Beach House to any family or couple I know.

Room Tip: The King suite is great for families. Even though they have bunk beds, there is sense of privacy be...
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  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank kmJ15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny K, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review, 23 August 2014
Hello,
We love hosting weddings at our beautiful Beach House! We’re happy one of those sacred events brought you to us. We hope we impressed on all accounts and are delighted to hear our fantastic team took such good care of you. Patricia will appreciate being singled out for such high praise. It’ll make her day, as your recommendation makes ours! It’s the best compliment you could give us. Thank you! We hope to see you again.
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Mooresville, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2014

Who wants to hear loud music all day and evening at hilton head. If I wanted that I would go to myrtle beach. I came here for quite. Came here for my anniversary and got a frat house type of stay. On top of that when I complained, the girl at front desk was rude. Then ask for her manager and he was 'unavailable'. He did call me back though but was not helpful at all. Said that noise levels were same as all summer. I don't mind a band playing some, that's fine. But does the music have to be from 11-11.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Tracey-5431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny K, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review, 30 August 2014
Hello Tracey,
Happy Anniversary! We are very sorry to hear you are unhappy with your recent experience at our hotel. Your feedback is very important to us. We apologize for not making you feel more valued as a guest. Tiki Hut’s live entertainment and casual, welcoming atmosphere is usually a big hit with our guests, but we genuinely apologize for any excessive noise you experienced during your stay. We deeply regret your initial complaint not being met with more compassion and courtesy. Your satisfaction is very important to us, as we strive to offer every guest a uniquely wonderful stay. We’d welcome the opportunity to make things right. We invite you to reach out to us personally at jeff.elseser@thebeachhousehhi.com. We look forward to hearing from you.
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Charlotte, NC
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2014

We had our annual vacation to The Beach House with our growing family (2 year old and 2 month old). The best thing about this place is the employees. Patricia was fantastic and was always there with a smile and offering to help out. Our son just loved her. Evan at the pool was also there to lend a hand, which is important when you are trying to juggle two kids. And Ferris at the beach house was the best bartender and was there when you needed him. The second best thing about this place is the location, close to (practically on) the beach. Walking distance to Coligny Plaza and tons of restaurants and the hotel has a fantastic big pool and a kidde pool. The Tiki lounge is hopping at night and a nice place for the adults to relax. The hotel is a good value for the price. The rooms were clean and they maintenance crew was working non stop to make sure everything was pristine. The hotel is older and the furniture, fixtures, and carpet could use some updating. Our one complaint was the AC ran not stop and it was cool in our room but never cold. That being said it was 90 degrees every day we were there. To sum it up, the hotel met our needs for a cost conscious family vacation and the service of the employee is what made it an excellent vacation. We will be returning next year.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny K, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review, 23 August 2014
Hello J W,
We loved being a part of your family vacation! Your little ones are as much our guests as you are, and we’re thrilled Patricia and Evan made sure they felt as such. They’ll appreciate your kind words, as will Ferris for his mad bartending skills! We’re happy you’re a fan of our location, Tiki Hut, pools, clean rooms, reasonable rates, and dedicated maintenance team. They continue their hard work, as we’re looking forward to some exciting improvements on the horizon. We sincerely apologize that the efficiency of your room’s air conditioning unit did not meet your expectations. We appreciate your feedback and will take it into careful consideration, as we plan enhancements. Your loyalty means the world to us, and we can’t wait to make your next experience with us even better!
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Charlotte, North Carolina
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 August 2014

Since Expedia overbooked our Litchfield Beach hotel they then suggested this dive in Hilton Head, saying it was newly renovated and ocean front view. Neither were true although we did have a new headboard. Place is extremely filthy as the stairwells reek and are disgusting. The carpeting is so dirty...there was no ocean view...they told us a to park a second car would be an additional $20, but then charged us that per day, but only charge beach goers $10. The microwave on the first floor was so dirty you couldn't even put your hands on it let alone warm up a baby's bottle. The air conditioning unit was louder than a jet plane in your room and maintenance could do nothing about it.

Room Tip: There is nothing good about this place except the Tiki Bar looks like a fun place, but you should st...
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
5 Thank Al I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny K, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review, 23 August 2014
We are very sorry to hear that you are unhappy with your recent stay at our hotel. We strive to offer every guest a wonderful experience, and we’d welcome the opportunity to make things right. We invite you to reach out to us personally at jeff.elseser@thebeachhousehhi.com. We look forward to hearing from you.
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Additional Information about Beach House, A Holiday Inn Resort

Property: Beach House, A Holiday Inn Resort
Address: 1 South Forest Beach Drive, Hilton Head, SC 29928-6423 (Formerly Holiday Inn Resort Beach House)
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Hilton Head
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Beach House, A Holiday Inn Resort 3.5*
Number of rooms: 202
Official Description (provided by the hotel):
In April 2016, Beach House Resort completed $7 million in floor-to-ceiling guest room renovations. The new Premium Oceanfront Guestrooms offer front row seats to live music at Tiki Hut - and the new Premium Patio guestrooms are steps from the sand. The newly renovated Junior Suites offer plenty of space, ocean views, and space for up to five guests. With more than 50 miles of scenic trails at its doorstep, the resort's newly designed interior emphasizes Hilton Head Island's stunning coastline - with an airy, coastal beach vibe. And there's more... Highlights: • The 202-room renovation has transformed Beach House into a truly boutique, oceanfront resort on Hilton Head Island. • Beach House is home to the world-famous Tiki Hut, the only toes in the sand, drinks in hand experience on Hilton Head Island-here you'll enjoy live music daily, watch the pros play volleyball, and sip cocktails crafted by one of the Island's favorite bartenders. • Start and end your day at The Porch Southern Kitchen, serving up Low Country favorites all day long, complete with outdoor seating, an oversized fire pit, late night live music, and dive-in movies. • The sparkling Resort pool, located steps from Coligny Beach, is a perfect place to soak up the sun. • Beach House is just down the sand from Beach Market shops and restaurants ... and across the street from Coligny Plaza's 60 shops and restaurants - all connected by walking paths. • The renovations extend beyond the guestrooms - over 6,000 square feet of flexible meeting and banquet space has been upgraded to reflect the genuine beach vibe, including two of the finest private, beachfront event venues on the Island. The Resort can accommodate groups up to 300 people for events, weddings and retreats. What hasn't changed? The sounds of the ocean waves. Hundreds of yards of unspoiled beachfront. The perfect location across from Coligny Plaza. Onsite dining and live entertainment at The Porch and Tiki Hut. And everything you've come to love about Beach House. ... more   less 
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Also Known As:
Holiday Inn Oceanfront Hotel Hilton Head
Holiday Inn Hilton Head
Hilton Head Holiday Inn

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