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“Nice Resort”

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Marriott's Barony Beach Club
Ranked #6 of 28 Hotels in Hilton Head
Certificate of Excellence
Atlanta, Georgia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice Resort”
Reviewed 6 April 2014 via mobile

This Hotel was great the room was spotless and comfortable. Parking was a little difficult at night but nothing major. We had one night where power was reduced in the rooms due to a blown fure or small fire we never got the full details but we saw fire trucks outside of our building. Afterwards everything was up and running in a couple of hours which was not bad for a property this size. Overall we were extremely pleased and would like to visit this hotel again.

Stayed April 2014, travelled with family
Helpful?
Thank Jesse F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Barony Beach Club, responded to this review, 22 May 2014
Thank you for the great review Jesse! We are happy you enjoyed your villa while visiting the resort and hope you will join us again soon at Marriott's Barony Beach Club!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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764 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (220)
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English first
ATL
Level 5 Contributor
71 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 27 March 2014

Mariott's Barony Beach located at the "heal" of the island is a great location right on the beach next door to the Westin Hotel.
Great 2 BR condos with the great service you come to expect from Marriott.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank wingsofmanAtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Barony Beach Club, responded to this review, 31 March 2014
Thank you for your five-star review of your recent stay! We can't wait to host you and your family again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level 6 Contributor
128 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 25 March 2014

The Barony Beach Club is an amazing resort that knows how to treat their guests. Every staff member we encountered, from the security guard when checking in to ground crew were professional, pleasant an helpful. The front desk staff was terrific when checking in and also when we stopped there with question when we went to the gym. The gym is well appointed and the locker rooms were great and have a sauna and steam room.

The grounds are meticulously maintained and you can hear light music throughout the day from speakers throughout the property. Many sitting areas outside along with games and grills.It was to cold for the pool but they looked clean and tempting.

The rooms were similar to other Marriot time shares. This is a good thing as they are large, clean and well equipped. The jet tub is always appreciated and kitchen is well stocked.

Location can't be beat. Right on the beach. Walk by the pool, through the gate and you are on sand. Can't ask for more than that.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lyoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Barony Beach Club, responded to this review, 31 March 2014
Thank you for your five-star review of Marriott's Barony Beach Club! As a loyal Tripadvisor contributor, your comments mean a lot to our team. We hope you can visit us again soon on your next trip to Hilton Head Island!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 4 Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 March 2014

The grounds are nice, clean and decorated. However, access to the ocean was through a questionable back road around another resort. The two bedroom suite was nice, but nothing impressive. The rooms and grounds at marriott surfwatch just have a nice step up from this location. We still were not right on the beach at surfwatch, so it was not about the location, just more about the access.
The pool at Barony was not as nice as Surfwatch either. The Barony indoor pool is right off the check in area with glass windows looking in and eating or sitting areas all around the outside and inside of the pool area. It feels like you are swimming on tv for everyone to see.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SharonTheBaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Barony Beach Club, responded to this review, 31 March 2014
Thank you for visiting Marriott's Barony Beach Club. We apologize for not exceeding your expectations on your most recent stay and appreciate the feedback. We hope you can visit any one of the Marriott Vacation Club resorts on your next vacation in Hilton Head Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clayton, NC
Level 5 Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 March 2014

The pros and cons of over stay.

Pros:
1. The desk staff was very polite and very professional.
2. The facilities were well maintained; it was a wonderful location to have a great vacation, with many things to do even on a rainy day!
3. The beach front property was definitely a plus! Also, the gymnasium, the pools, the fire pits, the on-site spa and restaurant were marvelously done and exceeded our needs!

Cons:
1. Our personal concierge did not meet our needs. We called our personal concierge several times to no avail. We were unable to take golfing lessons or dine at a five star restaurant; but the on-site concierge did send us to a two star jazz dinner club (Ruby Lee); good music and a good server, but everything else was marginal. Very poor seating arrangements; as ministers we didn't appreciate having to sit at the bar the entire time when we made a reservation for a table for two.
2. The wireless internet at Barony took over five minutes to connect and disconnected within five minutes throughout our stay (an internet specialist was assigned to our case but they never correct the problems). Because of the internet problems I was unable to complete an internet assignment.
3. We requested a beachfront room and/or a room in any building on the 4th or 5th floor and we were booked into a disappointing room on the second floor in a corner unit.
4. There is a lack of security on the property. The gate guards were absent on most days and the garden front/courtyard rooms had an open gate policy without guards the entire stay.

Rev. Dr. M. M. McPhearson

Room Tip: If you stay at this property, make sure you book directly with Marriott for a better experience.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank M Markell M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Barony Beach Club, responded to this review, 31 March 2014
Thank you for visiting Marriott's Barony Beach Club! While we are happy you had a great vacation, our team apologizes for the problems that took away from your stay. Your feedback will be shared with the appropriate areas so we may address the issues accordingly. We hope you can visit us again on your next trip to Hilton Head Island!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cary, North Carolina
Level 3 Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 March 2014

I just stayed a week at this resort and the place was clean, staff excellent, and services very good. Services were not excellent as if you want to have a nite cap, you had to go to the Hilton resort next door as their bar closed at 7pm. I have stayed at numerous resorts and was shocked at how early their bar restaurant closed. They offered free drinks on some afternoons with some snacks. Most people are on the beach at that time. It was a nice place but they need to be open till 11pm if they are to be considered an excellent retreat.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Barony Beach Club, responded to this review, 31 March 2014
Thank you for your review of Marriott's Barony Beach Club! We appreciate your feedback about the bar hours and apologize this impacted your stay. The hours are currently based on demand with later hours in the summer months. We will share your comments with our food & beverage team as we continually look for ways to improve our guest's experience. We look forward to your next stay with us in Hilton Head!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, Nebraska
Level 6 Contributor
160 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 11 March 2014

Ann at the front desk made us feel very welcome and told us we would like our room since it had partial ocean view from the balcony.

Two bedroom unit was very clean. Granite and stainless steel in very well equipped kitchen. Brian Perron, at the front desk went way out of his way to help us with chair request. Not often you find someone that cares about guests needs.

Pool and fitness center were nice..Just wish the pool depth were deeper. .didn't try the outside pool this time. kitchen.Beds and bedding were very good.

Beach is lovely, loved the cabana area that you could rent for the day. They also had bikes on property that you could rent.

All Y'all was the beach bar on property that served great food and Courtney was very friendly. ..Remember they close at 6pm so keep that in mind.

You will be amazed at the staff at this property.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marshalnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Barony Beach Club, responded to this review, 31 March 2014
Thank you for the great review of Marriott's Barony Beach Club! We hope to see you again soon on your next trip to Hilton Head Island.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marriott's Barony Beach Club

Property: Marriott's Barony Beach Club
Address: 5 Grasslawn Ave, Hilton Head, SC 29928-5546
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Hilton Head
#5 On the Beach Hotel in Hilton Head
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Marriott's Barony Beach Club 3.5*
Number of rooms: 255
Official Description (provided by the hotel):
Clear you mind poolside at Marriott's Barony Beach Club. Nestled on in infamous Hilton Head, South Carolina, your feet will be covered in sand. ... more   less 
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Also Known As:
Marriott Barony Beach Club Hotel Hilton Head
Marriott Barony Beach Hotel
Marriott Hilton Head
Hilton Head Marriott

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