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“Nice hotel, good location” 4 of 5 bubbles
Review of Hilton Garden Inn Hilton Head

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Hilton Garden Inn Hilton Head
Ranked #15 of 29 Hotels in Hilton Head
Newton, Massachusetts
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice hotel, good location”
4 of 5 bubbles Reviewed 27 June 2014

The location was really good. About 20-30 min to the beaches, and 30 min to Savannah.
The room was clean and comfortable. The bathroom needed some updating.
Breakfast was good. You could choose from a $4.00 cold (bagel, yogurt etc) or a $10.00 hot (waffles, omelet, etc) breakfast. The service was good.
I have to agree with previous review about the beds. They are "adjustable" but are not that comfortable.
I really liked the foyer with a very modern feel to it. Also, I liked the little deck with tables and chairs; you can relax, eat breakfast etc.
The view from our window was terrific. There is a little pond back, very pretty.
Overall, it was a nice stay.

Room Tip: Ask for a room on the top (3rd) floor with a view. The view from our window was terrific. So many bi...
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NewtonMam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl H, General Manager at Hilton Garden Inn Hilton Head, responded to this review, 23 October 2014
Thanks, NewtonMam, for taking time to post this most kind review! We are so glad you enjoyed the time you spent with us! Please come back and visit us again soon! You can count on us!

Cheryl High
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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748 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Roanoke, Virginia
Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 27 June 2014

Overall, we were very happy with the hotel. It is conveniently located between the Tanger Outlet Malls and the bridge to Hilton Head Island. (It's a little hidden behind the trees, so approach slowly to find the entrance.) The hotel offers both garage and outdoor parking, breakfast (for a fee) and comfortable rooms equipped with the normal amenities plus a microwave and refrigerator with small freezer section. The mattresses have a dial to adjust the firmness or softness, which is a nice idea, but not sure how well it worked. Also, the air conditioner is located by the window with the controls on the wall. The AC unit was rather loud when on and it was hard to achieve a comfortable temperature, but happy to have AC. Overall the room was very nice. I would like to note that the king room was plenty big enough for 2 people and a baby play yard, with room to spare.There were a few minor cracks in the bathroom tiles and the shampoo and conditioner brands did not match, but those are minor details. I would say our biggest complaint was that there was only one luggage trolly for the hotel. When carrying suitcases and accessories for a whole family, that be extremely difficult. Also, when checking in, although my company had already checked in and secured the rooms with their credit card, I still had to present my card for incidentals for my room. I should only have been given a key and not had to present my card. That was annoying as well. However overall, I would recommend the Hilton Garden Inn and would probably stay there again if in the area.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank CreativeOfficer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl H, General Manager at Hilton Garden Inn Hilton Head, responded to this review, 23 October 2014
Thanks so much for taking time to post a review of our hotel, CreativeOfficer! We definitely appreciate the feedback. Overall, it sound like you enjoyed your stay and we are happy that you will visit us again! We look forward to seeing you again!

Cheryl High
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 25 June 2014

This hotel is located in a good area but it is a little hard to get to. Hint: on west bound side of 278 there is a gas station just west of the hotel - go alongside the gas station to the road behind the gas station directly to the hotel entrance. We stayed here for 5 nights. Breakfast is not included here costs $10 per person. We opted to eat at different places. Try the IHOP in Bluffton - New, clean and good breakfast. The beds in this hotel are air mattresses. They are terribly uncomfortable and there is no air setting that will make them better. I prefer a feather pillow rather than foam but this particular hotel does not have any. The temperature control in your room is on the wall. Because the fan shuts down when the temperature is reached, there are wide variations on comfort level that can be achieved - either freezing or warm. Pool is nice, but towels were rarely available in the afternoon. During the afternoon and evening there is free sweet tea and Lemonade in the lobby. This hotel is good for its location, close to Hilton Head. Take Business 278 into the island and save $1.25 each way to get to the same places. Overall I would recommend this hotel.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank h s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl H, General Manager at Hilton Garden Inn Hilton Head, responded to this review, 23 October 2014
Hello, h s! We appreciate you taking time to share your experience here at the HGI! The feedback you provide will help us provide the best guest experience! And thanks for sharing our secret access...lol! Please come back to see us again soon!

Cheryl High
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coalport, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 24 June 2014

The reservations were incorrect and the price of breakfast is cheaper at other places than at the hotel itself. The cleanliness of the hotel was very good but I have stayed at many Hilton hotels in the past and this one is the first and only one that charged for breakfast and $10 each just was not a reasonable for amount for us.

  • Stayed June 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
4 Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl H, General Manager at Hilton Garden Inn Hilton Head, responded to this review, 21 July 2014
Hello, Richard B!!!

Thanks for choosing the Hilton Garden Inn!!!!

Thanks for taking time to post a review of our hotel...I will pass along your compliments of the cleanliness of our hotel to our entire Hotel Team!!! Also, thank you for giving us feedback about our breakfast...we do offer cook-to-order breakfast in addtion to the buffet. We continually strive to improve on our breakfast selection and service!!!

You can count on us!!! Guaranteed!

We look forward to seeing you again soon!

Cheryl High, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

This is a very nice and clean hotel and a good location. Right at the bridge before crossing over onto the island. Dining shopping beach all close by. Or a drive to Savannah to the Historic District just a few miles away.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
3 Thank Judy P S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl H, General Manager at Hilton Garden Inn Hilton Head, responded to this review, 23 October 2014
Thanks, Judy P S, for reviewing our hotel! Hope you got a chance to visit the beaches and shop! Please come back to see us again soon! Take care!

Cheryl High
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 22 June 2014

Staying at Hilton Head on the way down to Disney allowed us to stay here for a couple of nights. I want to point out a great employee we had the pleasure of meeting, Vitalia. She was there to check us in Friday night and there to help us both mornings for our breakfast.....always with a smile! The location made it easy to access all of the local flavor, both on Hilton Head and also around Blufton.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank OH-traveler71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl H, General Manager at Hilton Garden Inn Hilton Head, responded to this review, 23 October 2014
Hi, OH-traveler71! We hope you enjoyed your trip To Disney...but we are so glad you stop and spent a little time with us on the way! Please come back and visit us again soon! Safe travels!

Cheryl High
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hilton Head, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 20 June 2014

The hotel is very nice, but the bed were hard & for the price you would think that the breakfast would be free. The location of the hotel is on the opposite side of a busy street. Had to go up a 1/2 a mile, make a U turn to get back to the hotel

  • Stayed June 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
3 Thank Clinton H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheryl H, General Manager at Hilton Garden Inn Hilton Head, responded to this review, 11 September 2014
Hi, Clinton H!

Thank you so much for taking a moment to share your experience here at the Hilton Garden Inn Hilton Head, SC! I understand your frustration with the traffic here....this is a very busy time of the season, but we are so glad you chose us for your visit!

Also, I apologize about the bedding comfort. Our beds are the Hilton Garden Inn Sleep System and each side has a custom control. I apologize if this was not explained to you at checkin...I will refresh my Front Desk on this.

Again, we thank you for choosing to stay with us...and we look forward to welcoming you back to our hotel in the future!

You Can Count On Us! Guaranteed!

Sincerely,

Cheryl High
General Manager
Hilton Garden Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Hilton Head

Property: Hilton Garden Inn Hilton Head
Address: 1575 Fording Island Rd, Hilton Head, SC 29926-1104
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 29 Hotels in Hilton Head
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Hilton Head 3*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hilton Hotels Direct, Hotels.com, Odigeo, Hotel.de and Agoda so you can book your Hilton Garden Inn Hilton Head reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Hilton Head Hotel Hilton Head
Hilton Garden Inn Head
Hilton Head Garden Inn

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