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Omni Hilton Head Oceanfront Resort
Ranked #5 of 29 Hotels in Hilton Head
Certificate of Excellence
Peterborough, Ontario
Level Contributor
171 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“wow”
5 of 5 bubbles Reviewed 12 December 2013

That just about sums up our stay. Our room was a two queen bed facing the ocean. it was very spacious - small kitchenette with microwave and fridge. View was stunning. Beds were cozy with upgraded bedding. We joined the hotels preferred members club and had complimentary morning beverage and turndown service. We used the pools and exercise room and both were large and well maintained. We had dinner in the dining room and the meal was delicious. The bartender was very generous with the crown royale! We had the continental breakfast and it had plenty of fresh fruit, bagels, yogurt and oatmeal. Everyone we dealt with was first class - front desk to waitresses to cleaning staff. Will make this an annual stay.

Room Tip: Upgrade to Oceanfront
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cybersis007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,499 reviews from our community

Traveller rating
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    634
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (363)
Date | Rating
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English first
Parma, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 12 December 2013

I thought it was great when we arrived. The Staff was Very inviting and the Hotel was very nice. Then we get to our room, where there is a foul odor. We lit a candle that we purchased to remove the odor. The mattress had a dip in the center. Pulled my sciatic nerve, Still in pain 3 days later. Oh, and they took our blanket and never returned it. Then the TV lost its channels at least 5 times. Had to wait for the engineer to fix, over and over again. Oh and the shower head was spraying water on the ceiling, and on a angle as the pipe was bent. So I had to shower against the wall as did my wife. Went down to the front desk and they did replace it after the fact. Needless to say I had one issue after another. Breakfast was good and the staff really was friendly. i will not however stay there again.

  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Big Lake, MN, United States
1 review
5 of 5 bubbles Reviewed 9 December 2013

Awesome place to stay! Will definitely return. Beautiful resort! We stayed for our 25th wedding anniversary and they surprised us with champagne and chocolate covered strawberries. What a delicious surprise! The food at their restaurant was delicious also.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Sandy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Folsom, United Kingdom
1 review
5 of 5 bubbles Reviewed 9 December 2013

Wonderful location with ocean view and pleasant accommodations. Perfect for golfers since there are three Fazio courses nearby. Charming Hotel for romantic get away of a simple ocean walk if that's is your thing. The chefs and their dishes at HH Prime are incredibly good.

  • Stayed December 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annandale, Virginia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 2 December 2013

Avoid staying in one of the rooms in the interior open courtyard plan. Our room was on the 3rd floor and we were kept awake at night by doors slamming on the different floors, noise echoes and reverberates through the hallways. On 2nd night we moved to another room which was much quieter. I left my favorite US Embassy baseball cap from my time in Iraq in the first room on the chair. The next morning, I went down to the front desk and reported the loss. Two days later upon checkout I was told that hotel staff searched the room and no baseball cap was found.

This was very disturbing, since hats don’t just disappear into the atmosphere. There was no doubt that someone stole my hat (perhaps to keep as a souvenir). After two calls, hotel loss prevention called back to say that no hat was found.

The hotel was a little overpriced; the landscaping, location and pool area were wonderful. It’s just too bad that the theft ruined what was otherwise a nice stay.

  • Stayed November 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Hugh1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniHiltonHead, General Manager at Omni Hilton Head Oceanfront Resort, responded to this review, 7 January 2014
Thank you for choosing to be our guest recently at the Omni Hilton Head Oceanfront Resort. We were very alarmed and disappointed to learn of the incident you encountered revolving around your US Embassy baseball cap that was misplaced. After a thorough investigation, we have still had no luck in locating the cap and while we realize that such an item cannot be replaced, we hope that you were satisfied with the gift card you received as an apology.

We hold our staff to the highest standards and this is the first time any of our associates have been accused of theft. This type of accusation couldn’t be further out-of-line with the character and reputation that we embrace as our guests’ confidence in us and satisfaction is our number one concern. We hope you will consider returning next time you are in the area and let us show you a more positive experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Augusta, GA, United States
1 review
5 of 5 bubbles Reviewed 1 December 2013

We were thrilled with this hotel as a Holiday get-away for our family! Courteous, wonderful service and beautifully appointed, spacious rooms which were VERY clean. Outdoor pool area is wonderful and hotel staff was very accommodating and friendly to our children. Laura was a pleasure to deal with.... Very enjoyable!!!

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Tracy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 1 December 2013

No disappointments at this hotel. A great place to stay. staff and rooms are top quality.the resort is beautiful and everything can be arranged right in the lobby. we will book this again in hilton head.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Hilton Head Oceanfront Resort

Property: Omni Hilton Head Oceanfront Resort
Address: 23 Ocean Lane, Hilton Head, SC 29928-5121
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Hilton Head
#3 Luxury Hotel in Hilton Head
#4 Top resorts Hotel in Hilton Head
#4 On the Beach Hotel in Hilton Head
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Omni Hilton Head Oceanfront Resort 4*
Number of rooms: 323
Reservation Options:
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Also Known As:
Hilton Oceanfront Resort Hilton Head Island Hotel Hilton Head
Hilton Hotel Head
Hilton Oceanfront Hotel Head Island
Hilton Head Island Hilton Oceanfront Resort

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