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“Excellent location on Hilton Head”

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Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Ranked #13 of 28 Hotels in Hilton Head
Certificate of Excellence
Reviewed 18 May 2014

My wife and I stayed in a 2-bedroom villa in early May. It was a perfect location for us. We had a great view of the salt marsh and enjoyed watching the tides roll in and then leave. During the evening, there were plenty of trails for walking or biking (rentals available onsite). The Shelter Cove marina is close by, with several restaurant options and a dolphin cruise. Being more or less in the center of the island, it was a convenient location when we drove somewhere.

The rooms were spacious. We had a corner unit and it had we had 2 balconies. The first was shared between the 2nd bedroom and the living room. It looked out to the salt marsh. The master bedroom had a separate balcony looking out to the side, where there was a small pond.

The unit appeared to have been recently renovated. It had granite counters and new appliances in the kitchen. The refrigerator and stacked washer/dryer were crowded into 1 corner of the kitchen. There wasn't a lot of space for groceries, but we were creative and it worked for us.

Jason, at the front desk, was very helpful and friendly. Kudos!

We would definitely stay here again. It was very relaxing and peaceful.

Room Tip: Pelican building, rooms ending in x20 are a corner unit, away from the pool with 2 balconies.
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  • Stayed: May 2014, travelled as a couple
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1  Thank Paris-Amsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Harbour Point and Sunset Pointe at Shelter Cove, responded to this reviewResponded 28 May 2014

Thank you for sharing your experience with fellow travelers! We appreciate your kind words and hope you will return to see us again soon on Hilton Head Island!

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180 - 186 of 301 reviews

Reviewed 16 May 2014

Not your typical Marriott property.

We spent a week at Harbour Point. Our assigned unit was closest to Brad Creek and the tidal marsh. Maybe it was the time of year (May) but the no seums were out in force. Bring plenty of bug spray.

The untis themselves were small... very small compared to every other Marriott timeshare. The buildings are old and everything looks.. tired. Worn stairs, broken tiles, tiny tiny fitness room, tiny chck in, tiny rooms for events, tiny pools.

One day, 2 adult men and two boys took over the main pool playing some insipid game throwing an object around the pool and calling out names such as 'dirty diaper' and 'forest whitaker'. After 4 hours of this and no one else able to use the pool, we could not take it and went to our rooms. I wish these timeshares would watch for stuff like this and kindly ask the folks to stop being rude. Maybe it is me but, common spaces are shared paces and some basic politeness should be requested.

The beds were soft... very soft so if you need firmness, bring your own. The grounds are dated, and not attractive. Our previous week was in West Palm Beach Marriott and.. no comparison. The entry doors are worn, they stick and the security is weak. It looks like they added ramps after the building was up in order to get to the elevator without stiars but, getting a luggage cart up and down is not easy... difficult at best. Do not let children or a senior try them, they are steep and are ripe for a runaway. Oh.. one way at a time so,look before you start up the ramp.


I think it is time for Marriott to remove this property from their inventory and let a lesser name take it. We expect clean, new, gorgeous things from Marriott and most of the time, they deliver.

Not here.

Room Tip: I would avoid anything facing the pool due to noise. Rooms facing the creek are quiet, great view bu...
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  • Stayed: May 2014, travelled with friends
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Thank thomasrydz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Harbour Point and Sunset Pointe at Shelter Cove, responded to this reviewResponded 28 May 2014

Thank you for your TripAdvisor review Tom. We apologize the resort did not meet your expectations and appreciate your feedback regarding your stay. Please know, your comments will be shared with the appropriate leaders for further review. We hope to welcome you back again to Hilton Head Island in the future.

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Reviewed 26 April 2014 via mobile

Our stay was great, very relaxing, and the employees were very helpful. Concierge Dan is the BEST! Dan made us dinner reservation's at several restaurant's and we were treated like royalty. The atmosphere is very relaxing we spent all day at the small pool and under the pavilion in rocking chairs. It was definitely what we needed. There was always something going on for residents to participate in no matter the age. We will be staying here again :-).

Stayed: April 2014, travelled with friends
Thank Kerry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Harbour Point and Sunset Pointe at Shelter Cove, responded to this reviewResponded 29 April 2014

Thank you for joining us for spring break Kerry! We are happy to hear Dan went above and beyond in assisting you with your plans and will share this with his managers. We hop you can visit us again soon and thank you for your TripAdvisor review!

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Reviewed 20 March 2014 via mobile

A very pleasant surprise to get a two bedroom villa when I reserved. Nice place across the street from Harbour Town. Very pleasant setting. Really great setting in Sea Pines part of Hilton Head. Can't go wrong here!

  • Stayed: March 2014
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Thank Thetravelertoday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Harbour Point and Sunset Pointe at Shelter Cove, responded to this reviewResponded 3 April 2014

Thank you for your five-star review! We appreciate your high rating and look forward to your next visit with us in Hilton Head.

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Reviewed 18 March 2014

Loving this location. Unit looks like it was newly updated. Nice furnishings, comfortable beds and sofa. All amenities in unit. Was looking forward to whirlpool tub in master, but got an handicap accessible one. No tub. All rooms look out over marsh. Activities planned each day. Would trade here again.

Stayed: March 2014, travelled with family
2  Thank L P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

Really nice Place. 2 Bedroom 2 bath condo. They really try hard to make you feel at home. Lots of activities to do if you want to participate in them. Quick check-in, and Quick check-out. We had a problem with our washer unit while we were there, made a call to the front desk, and while we were gone for the day they fixed it like new (thanks Felipe). I would stay there again in a minute. Say "Hello" to Rachel while your there......she is very nice, just like all the people there really. Oh and you'll really like the 2 person whirlpool in the Master bedroom, and BBQ's there. Enjoy!!

  • Stayed: March 2014, travelled as a couple
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Thank beachmiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2014

My week's stay here in a 2 bedroom, 2 bath unit was one of the best timeshare exchanges I've experienced. Check-in was easy and friendly - no push to attend a sales pitch or any other event - and the staff were always helpful. As a solo traveler, I asked for a higher-level unit when a resort rep called me a week prior to my visit (which was also impressive - called to see if I needed directions or reservations for activities before arriving) and that was noted and granted. The unit was in excellent condition; everything seemed new and the kitchen was well equipped with starter coffee, dish detergent, etc. The location is walkable to restaurants and shops along the marina at Shelter Cove and an easy walk or bike ride into Palmetto Dunes. Beach passes are also provided for beach parking and access there. The grounds of the resort have a tranquil marsh view which was lovely at sunset. The weather was chilly so I didn't rent a bike, but there were plenty available in varying styles for families. I would definitely book here again on my next trip to Hilton Head!

  • Stayed: March 2014, travelled solo
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Thank Connie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Harbour Point and Sunset Pointe at Shelter Cove, responded to this reviewResponded 3 April 2014

Thank you for your five-star review Connie! We hope to see you again on your next trip to Hilton Head Island.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marriott's Harbour Point and Sunset Pointe at Shelter Cove

Address: 4 Shelter Cove Ln, Hilton Head, SC 29928-3543
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 28 Hotels in Hilton Head
Price Range: £100 - £379 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Harbour Point and Sunset Pointe at Shelter Cove 3.5*
Number of rooms: 111
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Also Known As:
Marriott`s Harbour Point And Sunset Pointe At Shelter Cove Hotel Hilton Head
Marriott Hotel Hilton Head
Marriott Hilton Head
Hilton Head Marriott

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