My husband and I stayed here over memorial day weekend.(2 nights) Our stay was nice, office staff was nice and helpful. Upon checking out which was Monday, the hotel charged our account over $600 2 days after leaving. We were charged at check in $615 and then a few days later charged $630. I have not been able to talk with a manager and I have called 3 times. This is very poor customer service once leaving. We will find different hotel arrangements when returning in September.
- Official Description (provided by the hotel):
- *** ATTENTION as of Friday, December 18, 2015 *** The Palms Hotel officially closed on Friday, December 18, 2015 due to extensive renovations to common areas, guest room, and guest areas! We look forward to re-opening the hotel late 2016. Thank you. ... more less
- Reservation Options:
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- Also Known As:
- Palms Hotel Isle Of
- Palms Isle Of