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“Relaxing Beach Resort in a Great Location” 5 of 5 bubbles
Review of Wild Dunes Resort

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Wild Dunes Resort
Ranked #1 of 5 Hotels in Isle of Palms
Certificate of Excellence
GreenLeadersBronze level
Belmont, MI
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Relaxing Beach Resort in a Great Location”
5 of 5 bubbles Reviewed 3 June 2014

We enjoyed our two night stay at Wild Dunes enroute from Florida to Michigan in April. Stayed in the main lodge in a wonderful, spacious room in the center of this "everything you need is here" resort. Beach, pool, bars, restaurants, water sports, bike rentals, walking trails, golf, tennis, boat rentals, marina, resort shopping, close proximity to Charleston, etc....gosh, i can't think of anything they don't have available....and, the hospitality, food and service were superb. Even the weather cooperated. We recommend and will return.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wallyworldBelmont_MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,313 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (523)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Atlanta, Georgia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

We stayed at Seascape this year and yes there were some sand bags on the beach but they also had a new reclimation project going on that really seems to be working. Since it was one of the last condos on the strip it was not crowded. The Condo was clean and had a great view of the beach. The bike ride to the board walk was just 15 min long. My kids 9/6 yrs loved it. Looking forward to going back. I asked the kids if they liked this better then Disney and they said yes, mainly because there is so much they could do rather then waiting in line like you do at Disney. Imagine that they like the beach better then Disney..... Very Cool.

Room Tip: The father away from the Boardwalk Inn the calmer and quiter it is. Boardwalk in is very pricey. G...
See more room tips
  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jack B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank F, General Manager at Wild Dunes Resort, responded to this review, 10 July 2014
Hello, Jack! Hope all is well in Atlanta. Thank you very much for writing this wonderful review of your great trip to Wild Dunes Resort. It’s music to my ears to hear that you and your two kids loved your summer vacation this year and even better to hear you got to try a new accommodation and were pleased with the condition and view. I want to further thank you for your kind words about the beach project. We appreciate you taking the time to commend the efforts that are continually being made and are delighted to hear that it didn’t take away from your memorable family vacation experience. To hear that your kids love Wild Dunes the best is just as you said it – very cool!! We can’t wait to welcome you all back again soon. Please don’t hesitate to contact me directly at ffredericks@destinationhotels.com if I may be of any assistance in booking your return visit.

All my best,
Frank Fredericks
Managing Director
Wild Dunes Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 2 June 2014 via mobile

The room was nice but the air conditioning unit and the fridge were making so much noise that I was constantly waking up. It's too bad that a resort of this calibre cannot have an environment that you can rest also.

Stayed May 2014
Helpful?
1 Thank Alexandru P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank F, General Manager at Wild Dunes Resort, responded to this review, 10 July 2014
Dear Alexandru,
Thank you for taking the time to share your review. I am disappointed to hear that we failed to deliver an extraordinary experience during you recent visit. We appreciate you sharing your feedback on the ac unit and fridge within your accommodation, as it is an important issue to address immediately with our maintenance and guest room team. We aim to deliver a relaxing, stress-free experience for all of our guests and unfortunately with your stay we dropped the ball. There is no excuse for this, and I offer you my sincere apologies for the inconvenience and noise disturbance. Please don’t hesitate to reach out to me directly at ffredericks@destinationhotels.com if you would like to discuss your experience further. We hope that you will consider a return stay so that we may exceed your expectations.
Kind regards,
Frank Fredericks
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mount Vernon, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 28 May 2014

What a beautiful setting for a resort, but we stayed in a neglected, tired out condo, complete with pets....cockroaches the size of cigars! They don't tell you on Bookings.Com that a stay here doesn't include daily housekeeping, like cleaning and new towels....they do give you enough TIDE for single load in the washing machine. Next stay a resort, we'll be sure to book direct...not thru any agent. Wyndham should have checked out this slum before putting their name on it!

  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Bert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank F, General Manager at Wild Dunes Resort, responded to this review, 10 July 2014
Dear Bert,
Thank you for your review. I am glad you found the location to your liking, but terribly discouraged to hear of your experience with your condo accommodation. From your comments, the condition of your rental unit seems to have been completely unacceptable, most especially the unpleasant and unwelcomed “visitors” to your unit. While our Resort manages several vacation condominiums and houses on Isle of Palms under our vacation rental program, we are not the sole vacation rental provider servicing the island. I clarify this because the rental provider you mentioned in your review is not associated with Wild Dunes Resort. I can assure you that Wild Dunes Property Management aims to provide a high standard of cleanliness and maintenance for our rental units and amenities to make our guests’ stays as comfortable as possible. I’m glad to hear that next time you mention you will book directly through the Resort. When planning your next visit to the island, I invite you to reach out to me directly at ffredericks@destinationhotels.com if you have any questions about our variety of accommodations, Wild Dunes Resort’s rental program or if you would like any assistance in booking your stay. Again, I am sorry to hear you had an unsatisfactory time, but hope we have the opportunity to welcome you back for a stay at the Resort so that we may exceed your expectations.

Warm regards,
Frank Fredericks
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Chicago, Illinois
Level Contributor
106 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

I have stayed here twice at the Boardwalk Inn and I love it. The landscaping around the resort is absolutely beautiful. The staff was so friendly and accommodating. They have a couple pools as well as access to the beach. They have restaurants on site which we enjoyed. The rooms are nice and the beds are comfortable. Definitely a place I will stay at again. You can also stay at a condo on site if you prefer. They have golf courses to play on and bicycles to rent. This is a full amenity resort!!!

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michellyga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank F, General Manager at Wild Dunes Resort, responded to this review, 9 June 2014
Hi shellyga,

Thank you for your 5-star recommendation of Wild Dunes Resort! It's terrific to hear that you just returned from your second trip to Wild Dunes and that you find our Resort to have many amenities to your liking. I'm especially glad to hear that you enjoyed the adult-only pool hours at our Boardwalk Inn Pool - that's a new feature we rolled out this spring and we're delighted to hear that our guests are pleased with this new amenity. Thank you as well for your kind comments about our staff. We hope to welcome you back to Wild Dunes Resort very soon!

Best wishes,
Frank Fredericks
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Rapids, Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 28 May 2014

A recent trip to Wild Dunes was a nightmare. The properties on the resort are poorly maintained and managed. They are so bad that we were given a full refund after being moved out of one condo that was literally uninhabitable and into another one where no one from the staff bothered to check to see if the if the a/c was working (the outside temp was in the low 90's) before they moved us into it. In regard to the first property, a staff person was called out due to the numerous problems that ranged from dirty, worn out furniture, to a missing light fixture exposing a bare bulb, to a broken ice maker, to a missing shower curtain liner and bath mat, to dirty walls and carpets, to water leaking thru a ceiling electrical fixture (BIG safety hazard). And upon her inspection, told us, "I was shocked to see the condition of that unit." But the question is: Why? Why did Wild Dunes not know of this and why did they not tell the owner, 'Re-hab your unit or we will refuse to rent it to anyone until you do?'

Room Tip: Just don't go to Wild Dunes. It's simply not worth the possible problems
See more room tips
  • Stayed May 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Charlie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank F, General Manager at Wild Dunes Resort, responded to this review, 10 June 2014
Dear Charlie,

Thank you for your review. I am terribly discouraged to hear of your experience and know that you were dissatisfied with your recent trip. Please accept my sincere apologies for the frustrations you faced with the condition and unsatisfactory upkeep of your accommodations and then the inconveniences you experienced having to move from one unit to another at the beginning of your stay, to face continued disappointment in the maintenance of the unit throughout your stay. That is completely inexcusable.

Please be assured, I understand your frustration, and have shared your valuable feedback with our management, guest service and property management leadership teams so that we may do our best to immediately start addressing these areas of concern you have brought to light and improve moving forward so that these unusual, yet unfortunate occurrences do not occur again. I invite you to contact me directly at ffredericks@destinationhotels.com to talk further regarding your experience.

Regards,
Frank Fredericks
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sarasota
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

Our second stay at Wild Dunes was as great as our first. We stayed in the inn and found the staff hospitable, the room perfectly appointed, the pools and beach pristine. Even the coffee at Hudson's was excellent. The bathroom has a magnifying mirror; this is a great help to contact wearers. I used the five mile running trail, the bonfire, the boardwalk and I can't wait to return and use the other amenities. We will return to Wild Dunes as often as possible.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank suzinsrq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank F, General Manager at Wild Dunes Resort, responded to this review, 9 June 2014
Dear suzinsrq,

What a delightful review to read! Thank you so much for the nice note. We are thrilled that your second stay lived up to the first and that you were able to enjoy many of our amenities around the Resort - especially our new fire pit on the Village Plaza! It's wonderful to hear that your guest room at the Boardwalk Inn had all that you needed to feel comfortable and relaxed on your vacation.

It would be our pleasure to welcome you back to Wild Dunes Resort as you said, as often as possible! Should you need any assistance in booking or planning your return visit, please don’t hesitate to reach out to me directly at ffredericks@destinationhotels.com and I’d be happy to assist with the arrangements. We look forward to seeing you again soon!

Best regards,
Frank Fredericks
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wild Dunes Resort

Property: Wild Dunes Resort
Address: 5757 Palm Boulevard, Isle of Palms, SC 29451-2734
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Isle of Palms
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Isle of Palms
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Wild Dunes Resort 4*
Number of rooms: 458
Reservation Options:
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Also Known As:
Wild Dunes Hotel Isle Of Palms

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