This was our second visit to Wild Dunes for a long weekend, traveled Wed 8/20 - Sunday 8/24. Last year we rented a condo in Port o Call and decided to give the Village a try. Traveling as a couple, no children. The description online for the Village 1 bedroom appeared to be comparable to the condo options in terms of amenities. Monday prior to Wednesday arrival I sent an email to confirm the Village 1 bedroom included a 'full' kitchen, as described online. I did not receive a response. Unfortunately upon arrival we discovered the room did include a cooktop, microwave and dishwasher, but no actual oven. I had prepared a great deal of food as we did not plan to eat out (mixed reviews on the restaurants online and I am a picky eater). Very upset, we returned to the welcome desk. Thankfully the front desk person (Chris I believe was his name?) was apologetic and went above and beyond to be accommodating. Instead of simply moving us to a basic condo, we were happily moved to a 2 bedroom in Seascape which is beachfront at no additional cost. I also received a follow up call immediately from the GM whom gave his name/number and made sure we were happy with the arrangement.
Seascape is an excellent property and location for us as we were overwhelmed with the amount of people milling around the village area. Our preferred beach vacation is not a 'myrtle beach' type of experience. The beach around Seascape was amazing, not crowded whatsoever. The condo itself was not new by any means but had a nice big kitchen (including oven), comfortable bed (beyond 4 nights might have been tough) and very very clean. I cannot comment on the restaurants/activities but I can provide very positive feedback on customer service and the beach itself which is absolutely beautiful. The erosion that is occurring is a shame but that is nature, not the fault of Wild Dunes property. We will be back to Wild Dunes!
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- Also Known As:
- Wild Dunes Hotel Isle Of Palms