The good...great location. Front desk staff was friendly.
The bad...Dirty, outdated and musty. Not as advertised. Prior reviews seem to have disappeared from their website. Found some online after renting. All bad reviews.
Arrived to a dirty pool, hot tub that did not work, outdated furniture inside and out, musty master bedroom with obvious signs of prior water damage on the ceiling in the master and other places in the home. Dust everywhere, filthy windows, broken screens, old TVs, uncomfortable beds.
For a high end rental, this place was in very poor condition. $89 Walmart gas grill to cook for 10 people. Run away from this one. Tried to contact Wyndham regarding our concerns but nobody answered emails and phone calls. Will never rent with them again.
It did not help that we were there in the storm of the century and could not get off the island for 5 days but the accommodations were extremely disappointing. The location is fabulous and the kitchen and dining room tables were perfect for large group dining BUT the house I could use quite a bit of work. The carpets and windows were filthy. The mattresses were not at all comfortable. The pool and spa are not heated. I can't I,
Marine why you would have a spa and not have it heated. But the crowning blow was that there appeared to be black mold in the air vents. My sister has serious allergies so she was trying to get windows open which was also problematic. I spoke to the Wyndham about all this at check out and was assured that I would hear from a manager but I have not. Also I would have thought I would have heard from someone at the Wyndham during our stay to check on us given that the island was flooded but I did not hear from anyone.
I had a much different and significantly better experience on Kiawah a few years ago renting from Kiawah Island Rentals. I'll stick with them in the future.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Young singles||Friends getaway|
|A romantic getaway||Older travelers|
|Families with young children||Large groups|
|People with pets|