If you planning to go to Kiawah Island, GO! It's an amazing Island in the low country. Perfect for family vacations and holidays. We've visited several times and will continue to go back again and again. The beaches are beautiful and the natural setting is perfect. But, we made a mistake this year, and we will never make this mistake again! We want to give you the same advice. If you want to take advantage of all the island has to offer, be sure to book your stay with KIawah Island Resorts - not Wyndham! Why? Although the unit was very nice, the Wyndham service that supports the unit is not! If you book through Wyndham, you will have access to NOTHING other than the beach and parking in front of your rental property. You will not have access to the Kiawah Island Resort Pools and amenities. They do not tell you this up front, and it is put in a "vague" way in the Rental Agreement. Read the FINE PRINT. It's on the 2nd page, item #13. Here it is: "pools are restricted to guests staying in those accommodations....most accommodations do not offer access to pools." This is NOT TRUE! Kiawah Island Resorts offer access to ALL POOLs. However, Wyndham does not offer this access, and it is not spelled out in the rental agreement. You would need to call them and ask specifically about pool access. If you have children, you will want to use all of the beautiful facilities that are available, including the pools, the nature center, the activities center and the best service available. Additionally, we found the condominium was not properly cleaned, the vacuum cleaners were clogged and not functioning properly, there was mold in the washing machine and there were roaches in the cabinets. Wyndham provided us with limited cleaning supplies, not enough essentials such as garbage bags, toilet paper, etc. The bath towels were old and stained, which is really a shame. We paid over $7500 for 7 nights stay! The actual property was beautiful - but the service was terrible. All I can stay is if you want a beautiful and nice stay in Kiawah, be sure to rent your villa or home from Kiawah Island Resorts. We will NEVER make this mistake again! For an absolutely incredible experience - stay at The Sanctuary. It's so beautiful and special. Here are some other Wyndham hassles: The bikes they rented for us were old and disgusting, the WIFI didn't work for days and they couldn't get it fixed until mid week, there is no mid-week cleaning, they don't supply beach towels - although the owner supplied 2 for use (the condo accommodates up to 8). Just go to Kiawah Island Resorts and be happy!
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