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“STAY AWAY!!!” 1 of 5 bubbles
Review of Barking Fox Farm Guest House

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Barking Fox Farm Guest House
piney flats
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“STAY AWAY!!!”
1 of 5 bubbles Reviewed 9 July 2012

Normally I would just let a bad experience go and count it up to live and learn, but this was too bad to let go. I feel that if i can keep someone else from having to experience what we did then I should do it. Let me start with the good. The place is in a nice location outside of town and is quiet and pretty. That is it. Now for the bad. The first thing we noticed when we arrived was that the room was not clean. There was dirt and trash on the kitchen and living room floor where it had not been swept or vacuumed. There were cobwebs in the windows. (I killed two nasty looking spiders while we were there-one in the bathroom and one in the bedroom.) Mind you none of this was bad, just not what you would expect to find. The biggest problem was the air conditioning was not working properly and it was in the mid 90s. The room was very warm and stuffy. The owners said they would call a repairman and try to get it checked out. They told us they had been having problems with the ac for three years. My first thought was if it has been not working for three years why hasnt it been fixed before now? Anyway, the repairman came later that day. The first thing he checked were the filters. One was dirty, the other was completely stopped up where it had not been changed. He checked the freon level and adjusted it. While he was there working my wife and I left and drove into town trying to find somewhere cool to wait. We came back and the owners told us everything was fixed. It was still uncomfortable in the room but we thought it would cool in a while. We spent the first night there and by morning it was cool and comfortable in the room. We thought all was well for the remainder of our stay. About 9 that morning we noticed the temperature started climbing in the room. We called the owners and told them the ac was still not working properly. They said they would call the repairman again. A while later, they called back and said the repairman said there was nothing else he could do. We told them we were going into town for a while and when we returned, if the temperature was still climbing, we would be leaving. While we were in town, the owner called my wifes cell phone and said she had someone else wanting to rent the room for two weeks and it would be fine if we wanted to leave. We thought this odd. It almost sounded like they wanted us to leave. When we returned to the room, the temperature was still climbing in the room, so we decided to leave. I was getting my phone to call the owners and tell them of our decision when they showed up at our front door. They told us they were sorry we werent comfortable in the room and we could go . Mind you we had not even had the chance to tell them yet that we had decided to leave. I told them that with the ac not working we did not have any other choice but to leave. They said that heat pumps work that way-they do not hold a steady temperature in hot weather. I explained that we had a heat pump at our home and the inside temperature never varied regardless of the outside temperature. They started getting very agitated and rushing us to get out so they could begin getting the room ready for their other guests. My wife and I were trying to get our things together as quickly as we could while the owners kept making snide remarks. My wife was in the bedroom packing our bag when I heard the owner literally screaming at her to "get out of my house and off of my property." When I went in and asked what was going on my wife said that she had mentioned to the owner that the place was not as clean as it should be and she had gone ballistic. We were grabbing things and going out with them without even trying to pack while the owners were picking our things up and carrying them outside on the front porch`(which was crawling with ants). These people have some problems. If you are staying in the area, find somewhere else. There are other places close by (Red Horse Inn for one) that are nicer and the people actually treat you well. We have stayed in bed and breakfasts for years and this is our first bad experience. And by bad, I mean really bad. Again, STAY AWAY!!

  • Stayed July 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank drenuf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
411Barbaras, Owner at Barking Fox Farm Guest House, responded to this review, 17 July 2012
We are so sorry that we couldn't please this guest. The guests arrived about two hours before check in time with no advance notice to us. There was no extra charge to the guests. The guest seemed very disgruntled the moment she arrived. (The husband made the arrangements to surprise the wife. The wife was obviously not happy with his choice of surprises to stay on a horse farm). They then proceeded to the cottage and she immediately went to the thermostat.. It read 72, she said that " 72 doesn't meet our standards". She wanted the temperature to be 70 at all times.This took place during the July heat wave where the temperatures outside reached 107. Trying to please the guests we called the air conditioning repairman, who arrived in one hour. We paid him $169.00 (urgent call rate). The filters were checked and found to be clean, The air conditioning unit was also found to be in good working order.He also tried to explain to the guests that with the temperature 107 outside it would be impossible to maintain 70 inside. They insisted that they keep their house at 70 no matter what the outside temperature was.

They stayed that night. She called at 9:30 A.M. the next morning and stated the temperature had dropped to 70 overnight (the outside temperature also dropped to 88), but at the time of the phone call the temperature had again risen to 72. She again stated that 72 was totally unacceptable to them and they wanted to check out. We said that would be fine we only charged them with the one night deposit. When we looked toward the cottage their car was gone. We went down thinking that they had departed, but when we looked through the window we saw their belongings were still there. By 1:00 P.M. they had not returned. I called her cell phone.She said that they were eating and she couldn't hear so had to step outside the restaurant to hear. It seemed that her husband had not been privy to her phone conversations with me. I asked if it was still their decision to leave and not stay another night. She said yes. I then explained to her that check out time is 10:00 A.M. and they couldn't stay another night free. I also told her that since they were leaving we had other guests that wanted to check in. They finally returned at 2:00 P.M. She was even more negative upon their return. What really made her furious is the fact that I told her they couldn't stay all day without paying for another night. I again said we were really sorry that they were unhappy, but they really must leave. She came about one foot from my face and said "why don't you shut your mouth".

There were no ants on the deck as it is regularly sprayed for bugs. The floors are tile, with oriental rugs. There was absolutely no trash or dirt on the oriental rugs or floors. Are guests are fantastic people and wouldn't leave trash or dirt on the floors. Even it they did each cottage is thoroughly cleaned after each guest, the bathrooms sanitized and the rugs and floors vacuumed.
The only mess in the cottage was in the kitchen sink. It was not there when the guests arrived, but was discovered upon their departure. The bottle of complimentary wine was empty in the sink along with two broken wine glasses.

We are really sad that we couldn't please these guests. We tried to do our best, the air conditioning man was called, they checked in two hours early and stayed until 2:00 P.M. the second day. All at no charge. I think the reason that she wanted to stay most of the day is because the new facility charges for early check-in. When they said they wanted to leave after one night we also said O.K. still trying to do what they wanted.

We are so disappointed that these guests would use TripAdvisor as their forum to make untrue statements

We really strive to give people the joy that we feel living on a horse farm.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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31 reviews from our community

Traveller rating
    28
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    2
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Lake Wylie, South Carolina
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 October 2011

My husband and I stayed here when I was competing at an equestrian event at FENCE. The guest house is about 5 minutes from the equestrian facility, so it was easy for us to manage me needing to be at the barns EARLY and my husband could relax at the house until it was time for my class. He also appreciated the satellite TV since it was football season :). It was convenient to have the full kitchen for meals and leftover storage, and our dog was very comfortable there. When we made our reservation, Barbara even asked us what size our dog was and had bowls and a bed waiting for her when we checked in. It was a great stay and I always recommend the Barking Fox to friends who will be competing at FENCE.

  • Stayed November 2010
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank EmJ628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
411Barbaras, Owner at Barking Fox Farm Guest House, responded to this review, 22 August 2012
Thank you for your kind review and recommending us to fellow horse people. I know your husband really enjoyed sports on the satellite while you were competing at FENCE.
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London, Canada
Level Contributor
276 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
5 of 5 bubbles Reviewed 26 June 2011

A real find!! The guest house is fantastic-very spacious, clean, comfortable and well equipped with everything---we felt like we could move right in=)! We enjoyed the peaceful surroundings of the horse farm and eating our breakfast each morning out on the veranda overlooking the beautiful property!! Very friendly owners and an excellent place to stay if you're travelling with the pets. Our golden retriever loved all the sights and smells and meeting the horses and one of their dogs too!! Nice added touches, including wine for us and dog treats/dog bed for our pup! Loved the Barking Fox and can't wait to visit again!!

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank KaChHa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
411Barbaras, Owner at Barking Fox Farm Guest House, responded to this review, 22 August 2012
Thank you for your lovely review. You came such a long distance for your visit. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hopkins, SC
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 May 2011

Such s peaceful place and wonderful view. Our puppies had a wonderful time. It is within short drives to several small towns. If you enjoy horses, beautiful views and antique shopping, this is the place for you. We plan to return in the fall.

  • Stayed May 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank grant1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
411Barbaras, Owner at Barking Fox Farm Guest House, responded to this review, 22 August 2012
Thank you for your kind review. We are sooo glad that you and your puppies enjoyed your stay Looking forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 April 2011

Barking Fox Farm is a wonderful place to stay while visiting Landrum. Barbara and her family are very welcoming and entertaining. The accomodations are top notch. You have absolutely everything you need. I visited with my dog and he absolutely loved it. Pets are truly welcome here. The owners are animal lovers and that makes the visit even more special. We can't wait to return and hope to stay longer next time. The value is outstanding as well....luxurious accomodations, wonderful baked goods, and a free bottle of wine for $125 a night....and your pet stays free! We love the Barking Fox Farm!

  • Stayed March 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kpat4011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
411Barbaras, Owner at Barking Fox Farm Guest House, responded to this review, 22 August 2012
Thank you so much for your kind review. We really enjoyed having you as guests. Look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Barking Fox Farm Guest House

Property: Barking Fox Farm Guest House
Address: 890 Greenwood Rd, Landrum, SC 29356-9065
Region: United States > South Carolina > Landrum
Amenities:
Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #1 of 1 Speciality Lodging in Landrum
Number of rooms: 2
Official Description (provided by the hotel):
There are two cottages furnished with antiques and oriental rugs.Each cottage contains a bedroom with queen sized bed,livingroom, fully equipped kitchen with stainless steel appliances, bathroom with whirlpool tub. Laurel has a double hide-a-bed for that extra person. Dogs are always welcome at no extra charge. We provide dog bowls, beds and biscuits. The guests are in the middle of the farm and will hopefully experience the same joy that we do living on a horse farm and watching the beautiful sunsets. ... more   less 

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