Since I live in the Charleston area, I thought the Mainstay Suites would be an acceptable choice to stay for a week while my home was being updated. I could not have been more wrong! I checked in on a Saturday when all the electricity, phone and internet was out in mid August when temperatures are in the 90"s because of unknown reasons (maybe the thunderstorm?). I realized this was not the fault of the hotel, but a back-up generator would have been a good investment for this hotel. Things did not start getting horrible until the next morning when at 9:00 a.m. my husband and I decided to do some laundry downstairs in the guest laundromat. I accidentally left my purse on top of the dryer when I left to go to my car. When I immediately realized I forgot my purse on top of the dryer, I ran inside, told the front desk, called the police and asked to see the video surveillance camera to see who may have taken my purse. Even the officer wanted to see this video. Guess what? The manager would not come in to show us the video!!! This information could have helped me and this nice officer tremendously. How could this hotel be so callous and uncaring? Everything I had was in that purse! We could have been able to see who took my purse. I will never again make the mistake of forgetting my purse and I will also never make the mistake of staying in Mainstay Suites-EVER AGAIN!
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- Also Known As:
- Mainstay Hotel Mount Pleasant
- Mainstay Suites Mount Pleasant
- Main Stay Hotel