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“Not Very Traveler Friendly”

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Extended Stay America - Charleston - Mt. Pleasant
Ranked #21 of 24 Hotels in Mount Pleasant
Sacramento, California
Level 5 Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Not Very Traveler Friendly”
Reviewed 4 May 2013

We stayed at the Extended Stay the night before catching a cruise in Charleston. We left Myrtle Beach early so we'd have time to check out Charleston. Unfortunately, we arrived around noon and could not check in until 3:00 p.m. They would not hold our bags so we could not do the exploring we wanted to do. We had planned to stay here again upon returning from the cruise, but decided to change to Best Western on the other side of Highway 17. These rooms do have small kitchens and the rooms were clean. The rooms do not include blow dryers, but when I called the front desk they said I could come down and check one out.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry7e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review, 8 May 2013
Terry - Thank you for your recent review of your stay. The situation you described regarding your luggage is truly regrettable. We are very sorry for your experience. In response to your feedback, I am speaking with my team in regards to this matter and coaching them on how to handle it better in the future .

I really appreciate you bringing this to our attention. If you would like to discuss this further, please do not hesitate to contact me at cmp@extendedstay.com. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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96 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
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English first
Mason, Michigan
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 May 2013 via mobile

It's not the fanciest hotel in the area, but it is safe, clean, very friendly and easy access to lots of attractions! Bed is very comfy! The fact that we could fix our own food and did not have to eat out all meals was a plus!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gloria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review, 8 May 2013
Gloria - I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our wonderful location and the kitchens in our guest rooms.

Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Charleston - Mt. Pleasant

Property: Extended Stay America - Charleston - Mt. Pleasant
Address: 304 Wingo Way, Mount Pleasant, SC 29464-2839
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #21 of 24 Hotels in Mount Pleasant
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Extended Stay America - Charleston - Mt. Pleasant 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stayamerica Charleston - Mt Pleasant Hotel Mount Pleasant
Extended Stay Mount Pleasant
Mount Pleasant Extended Stay

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