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“Good for What it is” 4 of 5 bubbles
Review of Extended Stay America - Charleston - Mt. Pleasant

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Extended Stay America - Charleston - Mt. Pleasant
Ranked #21 of 23 Hotels in Mount Pleasant
chattanooga tn
Level Contributor
105 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Good for What it is”
4 of 5 bubbles Reviewed 28 July 2014

For low priced (by Mt.Pleasant rates in prime season) hotel that is clean and has fridge and microwave this hotel fits the bill. The bed is a bit hard but pretty comfortable. Bring your own soap and pillows and the pillows are hard and the soap not great. Good location for Sullivans Island and downtown Charleston. We go the the area often to visit family and this hotel works for that purpose.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank sasha2ChattanoogaTn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review, 4 August 2014
Thank you so much for sharing your experience with us. We truly appreciate your comments regarding our great low rates, our clean hotel, and our wonderful location. We are so happy that you chose us for your lodging needs while in town visiting your family.

Thank you again for your review. We hope to see you again soon.
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87 reviews from our community

Traveller rating
    27
    31
    18
    6
    5
See reviews for
26
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8
11
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Athens, GA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 July 2014

Very convenient location and a GREAT value on a holiday weekend.
I had limited interaction with the staff, but anytime I did need something, they were very accommodating. Grab and go breakfast for a hard time in online reviews, but they had muffins, granola bars, oatmeal, coffee. It was fine for us.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mgpayne7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review, 15 July 2014
Thank you so much for posting a review of our property. It's great to hear that you enjoyed your stay at our hotel on your last minute trip to Charleston. I am so glad that you appreciated our affordable rates, our accommodating staff, and our grab-and-go breakfast. Thank you again for your kind review. It would be our pleasure for you to repeat your experience with us in the future.
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Tampa
Level Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

We made a last minute decision to go back to Charleston but most hotels were booked up. We paid more ($130) than our usual budget amount, but there were no disappointments here. Clean room, very nice, quiet and on the second floor.

Room 208 had a queen bed, a few desk chairs, desk, small table, double burner stove and microwave. We didn't cook any though.

Staff: We needed a hair dryer and a coffee maker (for my cuban coffee) but it was no problem when we asked Elizabeth. She was very nice and professional.

Be advised: Breakfast is coffee, hot tea, breakfast bars, apples and and oatmeal. That's all.No waffles, toast, bagels, eggs, etc. It's just not the same as most hotels.It was perfect for us but some guests may want a bigger spread. No juice for kids, if you have them.

The good trade off is that you can fix meals yourself in your room. There's no dining area so you take it to go (by design) or bring it back to your room. Maybe it will work for you.

Excellent Location: Walk across the busy street to Sticky Fingers BBQ, Moe's, Staples, a grocery store, etc.Patriots point is a very close drive.

Only two comments, very very minor: 1) the night clerk needs to lose her chewing gum if she wants to keep up with Elizabeth's professionalism. 2) The smoking area is in the front entry area. My wife said that some (not her) travelers may feel a little scared walking by some of the guests.

I would go back for sure!

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bob J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review, 7 July 2014
It is so rewarding to read that you had a pleasant stay with us. Thank you for your kind comments. It's great to hear that you loved your clean, quiet room and our wonderful location. I was also pleased to hear that Elizabeth was so nice and professional. Thank you again for your kind words. We are constantly working with our staff to ensure each of them is improving and preforming to our standards.

We would love to provide you with another comfortable stay in the future, so I was so happy to read that you will be back for sure. Thank you again for posting your review.
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1 review
5 of 5 bubbles Reviewed 11 June 2014 via mobile

When I arrived there was good parking, fast check in, nice people at the desk, clean room and clean amenities. Made great suggestions of where to eat and take my pre teen son to site see.
No complaints!

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NICHOLE T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review, 27 June 2014
Nichole - It is so rewarding to read that you had an enjoyable stay with us. Thank you for your comments. It's great to hear that your check-in was fast, our staff was friendly, and you liked your clean room. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 8 June 2014 via mobile

Great price and very friendly, helpful staff. The room was nice and spacious. My only issue was the lukewarm water when I took a shower. The others in the room didn't have a problem, only me, so maybe it was a one time thing. Other than that, it was nice.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank malimac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review, 11 June 2014
I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed our friendly, helpful staff and your spacious room during your stay with us. Still, I apologize that you had issues with your hot water. I will be informing our maintenance staff of this issue to ensure it does not continue. Thank you for bringing this to our attention. We hope to see you again, should your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 May 2014

I was in town for a friends wedding and we booked about 5 months ahead of our stay. Doing this have us an AMAZING price for our room! Lots of shops and dining around the area of this hotel. A bit far from touristy places but overall loved this hotel and the area!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Emily G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review, 28 May 2014
Emily - Thank you so much for posting a review of our property. I'm thrilled that enjoyed our hotel's great location. The next time you visit, please checkout the new waterfront park right at the end of our street, less than a half a mile away.

Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed 19 May 2014

This hotel was a clean place to stay with a comfortable queen-sized bed (although I was told it had a bed and a couch, but, had a bed and chair); very few amenities--no maid service for 2 or less days, no ice machine, no pool ( in charleston, SC...????!!) and very scant, 'packaged' breakfast.

But, it was conveniently located to downtown charleston and to the great restaurants in Mt. P...and the beach is less than 10 minutes away.

Overall, not a bad place, but expected more for the 'bargain' price hotwire made me think i was getting ;)

Room Tip: no pool here; plan to go to the beach, if you want R & R by the water
See more room tips
Stayed March 2014, travelled as a couple
Helpful?
Thank stylerchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review, 22 May 2014
I appreciate you taking the time to write a review of our hotel. I am glad that you found your room to be clean and comfortable. As well, it's great to hear that you enjoyed our location. Still, I apologize that you were not pleased with the amenities we offer. Your comments will be very useful as we continue to improve our guest experience. Thank you again for your feedback. We hope that you will stay at our hotel, or any of our other brand locations in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Charleston - Mt. Pleasant

Property: Extended Stay America - Charleston - Mt. Pleasant
Address: 304 Wingo Way, Mount Pleasant, SC 29464-2839
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #21 of 23 Hotels in Mount Pleasant
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Extended Stay America - Charleston - Mt. Pleasant 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stayamerica Charleston - Mt Pleasant Hotel Mount Pleasant
Extended Stay Mount Pleasant
Mount Pleasant Extended Stay

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