I have mixed feelings about this Marriott. First, the front desk staff is excellent. Extremely kind and courtesy. We stayed here when our son had to have surgery at MUSC Children's hospital. The lobby is very nice. I wish I could say the same about the rooms. We always get a 2 bedroom suite, plenty of room. This hotel unfortunately has not updated or renovated in awhile. The furnishings are the older style residence INN. The room was clean, but it was worn looking. It is not the usual cheery colors that I am use to. The kitchen was worn too. The fridge made a loud noise. My sister who lives in Charleston and has never stayed at a R. Inn came over to visit and made the statement " tell me why you always stay at R. INN." I hate that this was her first impression, because it is not typical.
Here are some good things:
Great Location...you can walk to restaurants and the grocery store.
The front desk staff is excellent, they gave us a very late checkout to accommodate our surgery time. that alone would make me stay again. They never acted like they were doing us a fair. They had no idea why we even needed late checkout. They simply did this because they have EXCELLENT Customer service..
So this one is a mixed review for me.......
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- Also Known As:
- Residence Inn Mount Pleasant Hotel Mount Pleasant
- Mount Pleasant Residence Inn