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“Fine Southern Hospitality”

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Residence Inn Charleston Mt. Pleasant
Ranked #15 of 24 Hotels in Mount Pleasant
Certificate of Excellence
Mount Laurel, New Jersey
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Fine Southern Hospitality”
Reviewed 13 April 2014

After reading several other reviews and checking out the area we decided to stay outside of Charleston proper and stayed at the Mt. Pleasant Residence Inn. This location is amazing. Just a quick 15 minute ride to center of downtown and 15 minutes to Sullivan Island and Isle of Palms, and Shem Creek which has great outdoor on the water happy hour bars. Folly Beach was just 30 minutes. The Residence Inn staff really made us feel like welcomed family.
Marilynd at the front desk was awesome, from her over the top friendliness to all the great recommendations on where to eat and what to order! She did not dissapoint! The front desk manager (sorry did not get her name) was so helpful and friendly. Each nite upon our return they were interested in knowing where we ate and went. The property is very clean, beds are so comfortable and great breakfasts with lots of variety. Easy access to all the main highways. If we travel again to Charleston we will definitely be back.

Room Tip: The hotel is pet friendly and if you are not traveling with a pet and are concerned about yappy dogs...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Beth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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169 reviews from our community

Traveller rating
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    56
    21
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Manila, Philippines
Level Contributor
37 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 April 2014

The room I stayed in was quite dated. I believe it should be due for renovation, the sofa in the living room looks old, and the room did not smell fresh at all. The room setup is basic Marriott Residence Inn setup. My room was on the ground floor and facing another room. Pluses: Staff was friendly and helpful. There is a big supermarket and few shops within walking distance from the hotel. Target is a 15-min leisurely walk away.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Ebigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 March 2014

We stayed at the Residence Inn for two nights while visiting the Charleston area. The two bedroom suite was great for my family to spread out in and get plenty of sleep. We were ready for long walks in Charleston during the day! It was also nice to have a grocery store and a few restaurants in walking distance of the hotel. One night we enjoyed making dinner in our room.

Room Tip: Ask for a room that faces the pool, shopping center, or parking area instead of the road.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meredith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apex, North Carolina, USA
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 March 2014

This was our first time staying in Mount Pleasant and at this hotel. We would definitely return. I travel a lot for business and try to stay at Marriott properties. When we checked in, I was impressed with the staff that someone had actually read my profile and assigned my room per my request. All staff members I encountered during my stay were friendly, knowledgeable and provided excellent customer service. The location is perfect as it is close to the Isle of Palms and not far from Charleston. There is a nice selection of restaurants and lots of shopping. The room was clean and the decor was nice. The breakfast had a nice variety. The staff in the dining room were very efficient in making sure the trays of hot food were replenished. Overall I would highly this hotel when visiting the area and we plan to return!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Tracey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha, Nebraska
Level Contributor
131 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 10 March 2014

Frustrated that GPS does not find the street address and no signs along the street as we got close. Had to call the front desk twice for directions. Very nice welcome once we arrived. Enjoyed the "Southern Dinner" evening meal selection of shrimp and grits, salads, garlic biscuits and cookies along with adult beverages. Two room units very clean but bedroom has Queen size bed.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shirley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Venice, Florida
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 March 2014

My husband and I have stayed twice before at this hotel, and have really enjoyed it. This time we were a bit less happy. We were pleased to see the rooms have been upgraded; they were actually very nice. But, we were definitely disappointed in the breakfast. That is our favorite meal, and we have always enjoyed at this RI. However, on this trip, food and beverages were lukewarm at best, if not cold (love those chilly eggs and sausage). Also, we are hot tea drinkers, so are not pleased when the hot water for our tea had obviously been put in a carafe which also had housed coffee. Might sound a bit petty, but for those of you who cherish your breakfast, and coffee/tea in the morning, I think you will appreciate.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank mam59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott L, Manager at Residence Inn Charleston Mt. Pleasant, responded to this review, 8 March 2014
Thank you for expressing your concerns during your recent stay with us. I am truly sorry for the breakfast foods being cold. I have spoken to my kitchen staff and made them aware of the situation and to constantly check all the temperatures of the hot foods that they serving each morning. We will be implementing a time chart to ensure this doesn't become a recurring issue. I'm thankful that you brought this to our attention, as we strive to better improve ourselves and our guest experiences.
Once again, I'm terribly sorry for the inconvenience and please if your ever in the Charleston area again, allow us the opportunity to make your next stay a more enjoyable one.

Sincerely,
Scott Leckie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SC
Level Contributor
208 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 27 February 2014

Stayed here over night and will stay here again. I had a free night on my Marriott card and found we needed a room for one night in Mt Pleasant. CHecked in fairly late and checked out at 5 am due to hospital schedule. They were not serving breakfast when we left, so we cannot comment on on that. We did grab a beer and some chips from the supper offering of hamburgers. Stalest chips ever! Threw them away!

Stayed September 2013, travelled on business
Helpful?
Thank starketcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Charleston Mt. Pleasant

Property: Residence Inn Charleston Mt. Pleasant
Address: 1116 Isle of Palms Connector, Mount Pleasant, SC 29464-9415
Region: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Mount Pleasant
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Charleston Mt. Pleasant 3*
Number of rooms: 90
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Also Known As:
Residence Inn Mount Pleasant Hotel Mount Pleasant
Mount Pleasant Residence Inn

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