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“Joann..Joann..Joann”

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Red Roof Plus+ Mount Pleasant
Ranked #13 of 23 Hotels in Mount Pleasant
Southaven, Mississippi
1 review
“Joann..Joann..Joann”
5 of 5 bubbles Reviewed 22 July 2014

I would like to start off by saying that I retired from American Airlines in 2002 after working almost 39 years.I then began a career with Marriott hotels for 6 years.I'm retired totally now.All of my working career was in customer service.Having said that I now want to draw attention to a wonderful extremely professional front desk attendant by the name of Joann.Every question I asked of her was point on.She really gave me the impression that she enjoyed answering questions.What impressed me most was that my wife asked her a question and instead of just answering,she came from behind the counter and came outside to give explicit directions.Who does that?..Joann does.Red Roof is far from your luxury hotels but the type of service Joann rendered I would stay at a Red Roof again.

Room Tip: First floor....
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Douglas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review, 24 July 2014
Thank you so much for sharing your comments. Joann is a valued team member along with our entire team. we believe in providing exceptional customer service and are pleased we were able to deliver. We look forward to seeing you again our your next visit.
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486 reviews from our community

Traveller rating
    176
    135
    103
    35
    37
See reviews for
126
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 21 July 2014 via mobile

We have been taking our grandchildren to the Red Roof for the past 6 years. We drive to Mount Pleasant, get up every morning, drive to Sullivan's Island, put up an umbrella, beach chairs, lunch, spend the day, head back to the Red Roof, watch them swim, do it all over the next day.
The Red Roof has good service, great prices, clean pool. Everything we need to enjoy our time with our children.
Grocery store & drug store right next door make it very convenient. Lots of restaurants close by.

Stayed July 2014, travelled with family
Helpful?
Thank Katie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review, 22 July 2014
Thank you for staying with us and sharing your experience. You are a valued guest and it is our pleasure to provide you with a clean comfortable room while you enjoy beautiful Sullivan's island. Our location is also convenient to the downtown historical area and many other local attractions. We look forward to seeing you on your next visit to Charleston.
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1 review
5 of 5 bubbles Reviewed 21 July 2014 via mobile

We always stay with Red Roof Inn. This trip reminds us why we do that. As always the room was clean, comfortable, and had plenty of amenities. The staff was great & the pool was clean. The only problem we had was the dryer didn't work at the moment so we couldn't do laundry. In my world that's not a very big deal . Already booked our next 2 stays. Thanks Red Rook Inn.

Stayed July 2014, travelled with family
Helpful?
Thank Lesa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review, 22 July 2014
Thank you for sharing your comments and especially staying with us again. I am happy to know you enjoyed your visit and look forward to you returning in the near future. Be sure to check our new premium rooms that include a welcome snack, a take away breakfast of granola and juice and a bigger work area if needed. We appreciate your business and will see you soon.
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Vancouver, Canada
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 20 July 2014

We booked a Superior King with fridge in advance of our stay. They had given the room away even though we phoned to say we would be arriving after 7:00pm. The air-conditioner sounded like a 747.
After unpacking we decided we couldn't sleep there so we asked for another room. Had to pack everything up and move again, in the heat. The staff tried to remedy the problem and the manager was very accommodating at check out. The location is great.....Charleston is just across the beautiful bridge!

Room Tip: Superior King rooms are very nice. The pool is used a lot so if you want quiet try a room at the bac...
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  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank MaryMac047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review, 21 July 2014
Thank you sharing your experience, I apologize for the issue with your reservation and am glad we were able to remedy this unfortunate situation. We offer clean comfortable rooms at an affordable price. We also offer premium rooms with a welcome snack, in room coffee and completely renovated. I hope that you choose us again when traveling to this area.
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Orlando, Florida
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 17 July 2014

We were looking for a place just outside Charleston to stay for a few days as we toured the city and enjoyed visiting several attractions. This is a motel style place where you park free in front of your room. It was clean and if you book 'premium' it comes with all the amenities of a full scale hotel. The room was clean and was exactly what we were looking for as we left early in the morning on tours and only came back at night to sleep. It met all of our requirements. It's priced very well compared to the downtown hotels with very little parking and a $20 a day add on charge. Downtown is just over the bridge about 10 minutes away but be advised that parking as the main lots is $1 for 20 minutes ($32 max per day). Still a good place to stay if you're visitng the sites of Charleston.

Room Tip: Book the room as 'Premium' and you get coffee, a snackbox with water/juice as well as hairdr...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank SteveG98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review, 21 July 2014
Thank you for staying with us and sharing a review. We our proud to offer our premium rooms at an affordable rate. Our location is excellent and convenient to the downtown area and our local beaches. We hope that you will visit us again when visiting the Charleston area.
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Pawleys Island, South Carolina
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

We had a Superior King Room which was great. The welcome box of goodies was greatly appreciated and a nice touch to the new rooms.. My dog just loves staying at Red Roof Inns and this one, by far was the most updated and cleanest one we have ever stayed with. The staff was very friendly and happy to answer any questions we had. The only thing I would change would be to put something behind the desk chair since you can see where it is chipping the paint off of the newly painted walls.. Other than that, everything was perfect... Thanks!

Room Tip: As for a Superior King Room..
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank JLR156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review, 21 July 2014
Thank you so much for taking the time to share your experience. We are pleased you were comfortable and enjoyed our newly renovated premium room. All Red Roof Inn's are pet friendly and we appreciate you choosing us while traveling. We look forward to seeing you on your next visit.
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Atlantic Beach, North Carolina
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 July 2014 via mobile

I was really surprised by how nice the poace was, everyrhing was clean and worked. The people at the counter were really nice. The hotel was close to alot of restaurants. The only downside was the guy coming through at 9:00 am blow drying the walkway becasue of air conditioning run off, it woke everyone up.

Stayed July 2014, travelled with friends
Helpful?
1 Thank Adrian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review, 14 July 2014
Thank you for choosing the Red Roof Inn Mount Pleasant. We are happy that you enjoyed your stay. Our location is convenient to the many points of interest in the Charleston area. Please come back and experience our newly renovated premium rooms with a welcome snack and take away breakfast. Thanks again.
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Additional Information about Red Roof Plus+ Mount Pleasant

Property: Red Roof Plus+ Mount Pleasant
Address: 301 Johnnie Dodds Blvd, Mount Pleasant, SC 29464-2901
Region: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Mount Pleasant
#6 Business Hotel in Mount Pleasant
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Red Roof Plus+ Mount Pleasant 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Budget hotel in Hilton Head that is recommended for families. ... more   less 
Reservation Options:
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Also Known As:
Red Roof Inn Mount Pleasant Hotel Mount Pleasant
Mount Pleasant Red Roof Inn

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