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“Choose a different Marriott in Charleston, SC”

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Courtyard Charleston Mt. Pleasant
Ranked #14 of 25 Hotels in Mount Pleasant
Certificate of Excellence
Reviewed 29 April 2013

My group -- Greater Orlando Civil War Roundtable -- traveled to Charleston, SC to visit the historic sites. Our reservation was made my a Marriott employee discount so if we were playing full rate the value would have plummeted even lower. The towels were flimsy. There was no exhaust fan in the bathroom. No roll away available. Breakfast bacon was yuck! Waffles and yogurt great. Surprised me--not up to Marriott reputation. AND the pool is minature!

Room Tip: Check to see if there is a convention group staying at the hotel because they dominate everything...
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  • Stayed: April 2013, travelled with friends
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Thank MarilynGOCWRT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley M, Director of Sales at Courtyard Charleston Mt. Pleasant, responded to this reviewResponded 1 May 2013

Good afternoon and thank you for taking the time to provide feed back regarding your recent visit to Courtyard Mt. Pleasant. It is terribly upsetting to read the review that you posted regarding our hotel. I would like to express my most sincere apologies that you were not pleased during your visit. We normally recieve the most compliments on our outdoor area, including our pool and fire pit. Additionally, each bathroom is equipped with an automatic ventellation system that doesn't require even a flip of a switch from a guest. We do have a limited number of roll away beds that are available upon request. Each one must have been in use during your stay. I would love to speak with you personally. I can be reached at 843.284.0923. Ashley Miller, Director of Sales

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210 - 216 of 335 reviews

Reviewed 9 April 2013

Stayed at this hotel during Family Cup Circle tennis tournament. We arrived late Friday night. Upon arrival check in was so easy it scared me. The hotel was filled to capacity so was the parking lot. The night manager told us to park at the front door. The room was larger than we expected. Saturday morning we went to the restaurant for breakfast and the service was amazing. Two ladies who worked there (unfortunately we did not get their names) were very helpful and engaging. They offered directions to the tennis area, shopping areas, and advised us of small things like where to park for best rate and security. Overall this hotel offered southern hospitality that was not expected. The beds were very comfortable. Customer service, location, and brand will make this hotel one that I would stay whenever I am in the Charleston area.

  • Stayed: April 2013, travelled with friends
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Thank 9of10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2013

I have stayed here on business many times and have not been disappointed. The staff is friendly and always helpful. I like staying on the first floor near the laundry room, so I can have clean clothes for the balance of my business trip. Many good restaurants in the area including chains (P.F. Changs and Longhorn Steakhouse) and local affairs (Five Loaves and North on 17). Bar off the lobby is nice, but not always sure when it is going to be open. The only downside to staying here is that it is near the beach at Isle of Palms and they jack up the room rates during the summer season. Otherwise, it's one of the nicer Courtyards around.

  • Stayed: March 2013, travelled on business
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Thank Sultan1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley M, Director of Sales at Courtyard Charleston Mt. Pleasant, responded to this reviewResponded 2 April 2013

Thank you so much for taking time to write about your experiences at Courtyard by Marriott Charleston Mt. Pleasant. I am delighted that you enjoyed your time with us. I hope that you will continue to stay with us whenever you are in the area. Kindest Regards, AMiller

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Reviewed 10 March 2013

We visited for a family wedding. Location is immediately off the interstate but rooms were quiet. Check in was speedy and our third floor room was perfect. I did not read on the website that a refrigerator was included so that was a nice surprise. Plenty of room with the two queens, desk and chairs. Large bathroom but it was very difficult to get the temperature in the shower just right. Fine line between scalding and freezing.

Server in the lobby bar was great with our large post-wedding party. Breakfast was not included, I think the buffet was $10 but there was also a menu from which you could order.
We got bagels and donuts from Carolina Bagels and Dunkin Donuts nearby and ate by the pool. Hot tub was hot but jets didn't work.

Location is about 15 mins from the beach at Isle of Palms and 20 minutes from Charleston. Would definitely stay again.

We did get in trouble at 11:30pm for singing happy birthday in one of our guest rooms, which was totally understandable. But knowing we booked our rooms as part of the wedding block, it might have been a good idea to keep us together instead of putting us on three separate floors. Might have had something to do with the tennis and lacrosse teams also visiting...

Room Tip: Only elevator is not located in the lobby so I would not want a room on the first floor between the...
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  • Stayed: March 2013, travelled with family
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Thank bdaygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley M, Director of Sales at Courtyard Charleston Mt. Pleasant, responded to this reviewResponded 14 March 2013

Thank you for taking time to write a review about our hotel. We're so glad you had a nice visit. Normally we try to keep wedding parties close together, but you are exactly right the sports teams may have interrupted that process! Please let us know when you are planning your next visit. We would be delighted to have you as our guest another time. Kindest Regards, AMiller

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Reviewed 4 March 2013

This Courtyard has beautiful furnishings. That's about the only positive thing I can say. Other reviewers have said what I am about to say-the beds are SO hard. They seem really old. When I arrived on Sunday evening at 8, the restaurant on site was closed. The gorgeous lobby bar? Also closed. Good thing it's near a lot of restaurants, but I was so tired that I honestly did not want to have to leave again.The man at the front desk was no where to be found when I arrived, so I stood there at least 5 full minutes waiting. When he finally came out of the back room, he was less than happy to help get me checked in.

I usually love Marriott, but this was not a good experience for me.

Room Tip: Get the 3rd floor if possible...lot of noise outside.
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  • Stayed: March 2013, travelled solo
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Thank Jessehly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2013

I stayed here for two nights as it's just down the highway from our office, the hotel provided well for our needs, the staff being particularly helpful in recommending local restaurants. The hotel is around 25 minutes drive from Charleston airport and seems good for business or pleasure.

The rooms are spacious and well equipped, with a pleasant view across the grounds. The breakfast had lots of variety and was pretty good. The wifi is free and worked ok 95% of the time.

  • Stayed: February 2013, travelled on business
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Thank Oliver S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2013

First stayed here in January 2012 and returned again in January 2013. This place is one of the nicer Courtyards I have been too. The rooms are clean, the lobby is pretty and the whole place is nicely decorated. The pool in the back looks very pleasant, but it was too cold to take advantage of it in January. My only issue is that the beds are not that comfortable. I think they could use updating.

The location is just right for a visit to Mt. Pleasant or IOP. Most of the road work out front and down the street has been completed (last year there was construction everywhere it seemed). The price is also very favorable. I would stay here again.

Room Tip: Try to get a room facing the pool in the back.
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  • Stayed: January 2013, travelled with family
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Thank Ray G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Charleston Mt. Pleasant

Address: 1251 Woodland Ave, Mount Pleasant, SC 29464-3288
Region: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Mount Pleasant
#5 Romantic Hotel in Mount Pleasant
#6 Family Hotel in Mount Pleasant
Price Range: £74 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charleston Mt. Pleasant 3*
Number of rooms: 80
Official Description (provided by the hotel):
Courtyard by Marriott, Mt. Pleasant's newest hotel provides a sanctuary for guests. Offering luxurious bedding, 32 inch flat screen televisions with connectivity panels and state of the art meeting facilities. Featuring a library and lobby bar with a charming courtyard, pool and fire pit. Convenient to historic downtown, beaches, shopping and golf. Courtyard, it's a new stay. ... more   less 
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Also Known As:
Courtyard By Marriott Charleston-Mount Pleasant Hotel Mount Pleasant
Courtyard Mount Pleasant
Courtyard Charleston Mount Pleasant
Mount Pleasant Marriott
Mount Pleasant Courtyard

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