Overall it was a very good stay. The room was clean and comfortable. We had no issues with any noise from the hall or adjacent rooms. We even had a great view of the shopping area. We only stayed one night and did not use any of the amenities or the breakfast they offer. My only issues would be: 1. It is technically close enough to walk over to the shopping area but I missed the part that you have to walk across a highway and large parking lot to get there. When I asked if there was a shuttle or anything the only response was that they would call a cab for us. This leads to my last issue. 2. Customer Service-not great. I had to call to get directions when I got to the area because I just could not find it. The woman who answered seemed like I was bothering her and did not want to help me find them. I told her where we were and she kept giving the same answer about what they were across from. If I knew the place she was across from I would already have found them. At that point after we did find them and saw how far they were from where we wanted to be I asked if we could cancel our reservation. Again the same woman gave a no answer with a brief "there may be a fee to cancel" and only when I was checking in did she give an explanation to why (which I completely understood and had no problem with). At no time during our stay did anyone greet us or seem friendly at all. So-great room, not so great customer service. Probably won't stay there again.
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- Also Known As:
- Fairfield Inn Broadway At The Beach Myrtle Beach Hotel Myrtle Beach
- Fairfield Inn Myrtle Beach
- Fairfield Myrtle Beach
- Myrtle Beach Fairfield Inn