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“GOOD JOB HAMPTON INN AT BROADWAY AT THE BEACH”

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Hampton Inn Myrtle Beach - Broadway At the Beach
Ranked #1 of 208 Hotels in Myrtle Beach
Certificate of Excellence
Charleston, United States
1 review
“GOOD JOB HAMPTON INN AT BROADWAY AT THE BEACH”
Reviewed 11 October 2013

1. It seemed that the dehumidifier on the air conditioner wasn't working. The room was damp. It appeared that the cooling part was working. 2. The Monday morning breakfast staff were not as efficient as the Saturday and Sunday staff. The eggs were not refilled in a timely manner. I think the weekend employee name was Samila or something similar. She was amazing, very helpful and was tuned into my confusion. 3. You have a front desk employee named Amanda. If only more of the people in customer service positions had her work ethics and commitment to quality service. She went above and beyond to help me prior to my stay. I spoke with her the Saturday prior to my visit with a reservation issue. We could not resolve the glitch at that time. She did not pass the problem on. She spoke with someone on Sunday (her day off) and called me at home from the hotel (caller ID) with an update. Informing me that it had not been resolved. She then called me again on Monday with a resolution to the problem. NOW THAT'S AMAZING CUSTOMER SERVICE. 4. The rates for other hotels (Fairfield, HI Express) very near by were between $30.00 - $40.00 less. However, after reading reviews I chose Hampton for 2 reasons. Customer comments and ***** the hotel manager responded to all (good and poor) comments. NOW THAT'S AMAZING ALSO. GOOD JOB HAMPTON INN AT BROADWAY AT THE BEACH

  • Stayed October 2013, travelled as a couple
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Review collected in partnership with Hampton

Helpful?
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach - Broadway At the Beach, responded to this review, 13 October 2013
Dear Thomas: Thank you so much for staying with us, and for taking the time to write such a kind review of our hotel on Trip Advisor! We appreciate your constructive feedback regarding our "On the House" breakfast, and thank you for bringing the potential issue with your room's air conditioner to our attention. We love when we are provided with suggestions as to how we may improve, as we are constantly working in all areas of our hotel to come as close to the "perfect" guest experience as possible! I am also very touched by your special mention of the "above and beyond" service that was provided to you by our front desk agent Amanda, and by Samira during breakfast. We consider ourselves truly lucky to work with a group of individuals who are genuinely dedicated to our guests, and passionate about hospitality. I can assure you that they will both be recognized for their efforts! Thanks again-We hope to see you soon!

Sincerely,

Michael
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (149)
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English first
ALLENTOWN, United States
1 review
Reviewed 8 October 2013

We chose the Hampton for our military reunion several years ago and find them top shelf for the price. The employees were great, the breakfast was great, access to entertainment was great. We will be using them again next year in a different part of the country.

  • Stayed September 2013, travelled on business
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Review collected in partnership with Hampton

Helpful?
Thank Rod B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach - Broadway At the Beach, responded to this review, 9 October 2013
Dear Rod: Thank you so much for staying with us, and thank you for taking the time to review our hotel on Trip Advisor! We are so happy to hear that you found excellence in all aspects of our hotel, and although we are disappointed that your group will not be visiting us next year, we are pleased that you will be choosing another Hampton Inn for your reunion! I am confident that you will encounter the same great value and service. Thanks again!

Sincerely,

Michael
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Burbank, United States
1 review
Reviewed 8 October 2013

Great location on the Broardwalk. Friendly and curtious staff. Room clean quiet and comfortable. Everything you need is in walking distance. Held a reunion with 30 plus people and facilities were excellant. Coffee was served 24/7. Breakfast was very convient. Pool was clean and refreshing. Would recommend this Hotel for all families and business functions.

  • Stayed September 2013, travelled on business
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Review collected in partnership with Hampton

Helpful?
Thank Walter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach - Broadway At the Beach, responded to this review, 9 October 2013
Dear Walter: Thank you so much for staying with us, and thank you for taking the time to review our hotel on Trip Advisor! It was truly a pleasure to host the 12th Field Maintenance Squadron's Reunion, and we are so pleased to hear that the group found that our location met everyone's needs! It sounds as if the visit was thoroughly enjoyed by all, and we appreciate your comments regarding our "On the House" breakfast, pool areas, and staff! We are also glad that you took advantage of our 24 hour coffee bar- as a coffee drinker myself, I can relate to how appealing this is! Thanks again for the feedback. We hope to see you again soon.

Sincerely,

Michael
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Virginia
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 October 2013

This is a "must stay" if you are staying in Myrtle Beach and don't really want to be "on" the Beach. You are in walking distance of great shops and Restaurants . The staff here is always accommodating, The amenities are nice ,and they keep the Hotel and its grounds updated. Stay on an upper floor ,lakeside, and get great views of Broadway. We stay here every trip to the Beach and have never been dis-satisfied.

Room Tip: Choose upper floor, lakeside.
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  • Stayed September 2013, travelled with family
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Helpful?
Thank jax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach - Broadway At the Beach, responded to this review, 8 October 2013
Dear Guest: Wow! Thank you so much for your recent return stay with us, and for your great review! We love being designated a "must stay" hotel, and appreciate your continued loyalty to our location. We realize how important consistency is to our guests, and are incredibly pleased to hear that you have always found our staff to be accomodating and our hotel grounds and interior pristine! Our goal is for all of our guests to have such a positive experience each and every time they stay with us, and are so thankful for the feedback! We look forward to welcoming you on your next visit to Myrtle Beach!

Sincerely,

Michael
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Lake City, FL, United States
1 review
Reviewed 7 October 2013

The hotel was great. The location at Broadway on the Beach provided many activities, restaurants, and shops. We did not even need to leave the Broadway at the Beach area to have an enjoyable time. OUr group was provided a meeting room to use which made our stay with the 12th FMS Reunion much nicer. Our room was very nice and clean. The staff was very accommodating and friendly and was able to help with all our requests. We will definitely reccommend this hotel to our friends and relatives for future use.

  • Stayed September 2013, travelled with friends
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Review collected in partnership with Hampton

Helpful?
Thank Sara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach - Broadway At the Beach, responded to this review, 8 October 2013
Dear Sarah S: Thank you so much for staying with us, and thank you for your five star review! We are so pleased that your group had such a positive expereince at our location, and that you were able to enjoy all that Broadway at the Beach has to offer together! We realize how convenient it is for reunions to have a space in which to congregate and catch up, and it is always our pleasure to provide our 1,044 square foot meeting room as a hospitality suite! It is also wonderful to hear that you found your guest room to be sparkling clean, and our staff to be so friendly and accomodating! We look forward to being at your group's service for your next reunion.

Sincerely,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, South Carolina
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 October 2013

The Hampton Inn is very nice. The hotel's proximity to Broadway at the Beach and the college campus where my son is attending school made it a perfect place to stay. The customer service was excellent! Other than the "Deluxe" breakfast being a little below par in terms of food choices, my stay was great and I will definitely return!

  • Stayed September 2013, travelled with family
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Stephany R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach - Broadway At the Beach, responded to this review, 8 October 2013
Dear Stephany R: Thank you so much for choosing the Hampton Inn Broadway at the Beach, and thank you for taking the time to review our hotel on Trip Advisor! We appreciate your mention of our location's convenient proximity not only to Broadway at the Beach, but to Coastal Carolina University's campus as well! I am also pleased to hear that the excellent service extended to you by our staff helped to make your stay a memorable one! We look forward to seeing you on your next visit!

Sincerely,

Michael
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navarre, United States
1 review
Reviewed 4 October 2013

Enjoyed our stay, very nice, enjoyed the area and restaurants. will come back again. Property well maintained and people are friendly. Really think this time of year works best when crowds are less. Weather was fantastic.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ronald W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach - Broadway At the Beach, responded to this review, 8 October 2013
Dear Ronald W: Thank you so much for staying with us, and for taking the time to review our hotel on Trip Advisor! We agree that autumn is an absolutely beautiful time of year to visit our area, with temperatures cooling down slightly but still plenty of sunshine, and less traffic on the roads! We are so pleased that you also enjoyed our hotel's location on site of "Broadway at the Beach" and the hospitality of our staff! Thanks again for the feedback- we hope to see you again soon!

Sincerely,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Myrtle Beach - Broadway At the Beach

Property: Hampton Inn Myrtle Beach - Broadway At the Beach
Address: 1140 Celebrity Cir, Myrtle Beach, SC 29577-7465
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Myrtle Beach
#4 Romantic Hotel in Myrtle Beach
#8 Family Hotel in Myrtle Beach
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Myrtle Beach - Broadway At the Beach 2.5*
Number of rooms: 141
Official Description (provided by the hotel):
Step outside Hampton Inn(R) hotel in Myrtle Beach-Broadway at the Beach and you are in the middle of the festive streetscape of Broadway at the Beach, the most popular destination along South Carolina's Grand Strand. The Hampton Inn(R) hotel in Myrtle Beach-Broadway at the Beach is the only hotel located directly on the Broadway at the Beach complex and is located just two miles from the ocean, a half-mile from the Myrtle Beach Convention Center, and only a few minutes from the Myrtle Beach International Airport and Coastal Carolina University. Browse over one hundred specialty shops, restaurants, museums, and attractions including Ripley's Aquarium just outside the door of our Myrtle Beach hotel. Soak in some rays or partake in a world of watersports on the famous beaches, located only a couple miles away. Rev things up at the Myrtle Beach Speedway, or slow things down with a few rounds of golf on one of the many courses within minutes of our Myrtle Beach hotel. Just minutes away you will find some of Myrtle Beach's other great attractions such as the Cal Ripken Experience, Pirates Voyage, the Palace Theatre, Myrtle Waves, The Carolina Opry, and The Market Common. Take a trip back in time at the Pavilion Nostalgia Park next door for a taste of Myrtle Beach's past. Ask the friendly team at our Hampton Inn Myrtle Beach - Broadway at the Beach hotel for more tips on the area as we are committed to exceeding your expectations. For pleasure, adventure, or relaxation, come down soon! ... more   less 
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Also Known As:
Hampton Inn Myrtle Beach-Broadway @ The Beach Hotel Myrtle Beach
Hampton Broadway Beach Inn
Myrtle Beach Hampton Inn Hotel Broadway

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