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“Can't say enough good things about this hotel and it's staff”

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Hampton Inn Myrtle Beach - Broadway At the Beach
Ranked #1 of 209 Hotels in Myrtle Beach
Certificate of Excellence
Charleston, SC
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Can't say enough good things about this hotel and it's staff”
Reviewed 20 February 2014

This hotel has nice comfortable clean rooms, and indoor pool, jacuzzi and sauna, a delicious hot breakfast and is right in the same parking lot as all the Broadway at the Beach attractions.

What sets this place apart though is its amazing staff. Everyone we encountered before and during our stay was exceptional.

Rooms - 2 Queen beds with white duvets. We had a view of Broadway at the Beach which was nice, but we were weren't really staying here for the view. Wifi is included with directions for connecting in the room.

Bathroom - Neutrogena products were provided. Shampoo, Conditioner, Body Wash, Body lotion and even a disposable facial wash cloth.

Breakfast - Make your own waffles, bacon, scrambled eggs, breakfast potatoes, hot oatmeal, fruit, bagels, toast, cereal, yogurt, coffee, juice and milk. Food was kept fresh and they had an attentive and friendly breakfast attendant.

Location - Can walk to all attractions at Broadway at the Beach. We were there for Wonderworks and Magi Quest specifically. This hotel is located at the end of Broadway closer to Magi Quest.

Front Desk - Very friendly as well. She even had menus for most of the Broadway at the Beach Restaurants. After a very unappealing lunch at Planet Hollywood, we asked the front desk about dinner. She pulled out several menus and for what we were looking for (something close and casual since we were taking (2) 7 year olds, she recommended Margaritaville. Front desk even called over there to ask about their children's menu for us. Food and service there were outstanding.

We weren't in Myrtle Beach for the beach so this was the perfect spot for us. It's only a few blocks to the beach if you wanted that and just a block or so the Myrtle Beach Convention Center if you have need to go there.

Overall, this was an excellent hotel. I would not hesitate to recommend this place.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
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Helpful?
2 Thank esgordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach - Broadway At the Beach, responded to this review, 21 February 2014
Dear Guest: Thank you so much for staying with us, and thank you for taking the time to share your experience at our hotel on Trip Advisor- 5 stars, wow! We love your review's title, and are so pleased that our staff's hospitality had such a positive impact on your visit with us. We pride ourselves on our extremely high standards of service in all areas of our hotel- from the housekeeping team that made sure your room was spotless and well stocked before you arrived, to our breakfast host and hostesses that ensured all items were properly prepared and presented (with a smile!), to the front desk agent that was so knowledgeable about the best family restaurants in the area (so happy you enjoyed Margaritaville- what a fun place)! Again, thank you for your feedback and for your recommendation- we look forward to welcoming you and your family on your next visit to Myrtle Beach!

Sincerely,

Michael
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (152)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Woodstock, Georgia
Level Contributor
49 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 February 2014

I am pretty picky about hotels and bed linens especially. The linens here are super! They are clean, duvet (synthetic down fill) and changed each day guaranteed. The bathroom products are Neutrogena which I like a lot. Bathrooms and rooms were clean.

Pros:
*Clean
*Swift elevators
*Indoor Pool
*Large breakfast with juices, coffee, cereal, yogurt, oatmeal, waffles, fruits and more but this is what we saw on our visit.
*Nice staff
*Secure entryways
*Backside access to the shops, restaurant and attractions at Broadway at the Beach

Cons:
*Beds need updating. Just not as comfy as some other hotels and I might be spoiled with my home bed.
*Our key cards stopped working on day 2 and we could not get in the back entry making a pretty long walk around the building and greenery with several shopping bags to get in and get re-keyed.
*The 7 am fire alarm and evacuation with no excuse given or compensation for the troubles.

Room Tip: Get a room facing the lake. You will have a very nice view of the attractions, lake, shopping, rest...
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach - Broadway At the Beach, responded to this review, 19 February 2014
Dear Nancy K: Thank you so much for staying with us, and thank you for taking the time to review our hotel on Trip Advisor! We love the "Pros" that you listed, including our friendly staff, secure entryways, and new Neutrogena bath products! I am sure other travelers will find these tips extremely helpful. We also appreciate your mention of the areas in which you felt we could have improved, and we would like to apologize for the disturbance caused by a fire alarm that sounded on the morning of your departure. Unfortunately this was caused by the prescence of smoke in our kitchen area- we believe the culprit may have been a burnt breakfast item! For our guest's safety we do always require an evacuation until the area from which the alarm has sounded has been cleared. Again, thank you for your feedback! We look forward to seeing you and your family on a future visit to the Myrtle Beach area!

Sincerely,

Michael
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Leesburg, United States
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 February 2014

My family and I have stayed at this hotel on two separate occasions in the past. It is a great location for families who don't want to be at the beach the entire trip. We love the beach atmosphere, but only make it to the sand/ocean once or twice during our trips, so this was perfect for us. It is walking distance to everything you will need on Broadway at the Beach; shops, restaurants, entertainment. The hotel itself was clean, spacious, and the staff was friendly too. The breakfast area had a good variety and it was all tasty too. Our family has both a teenager and a toddler, so this hotel was a good choice for families of all ages. The pool was great too! We are hoping to make it back this summer, and maybe bring more family this time to share our experience here! I would highly recommend it!

  • Stayed August 2013, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach - Broadway At the Beach, responded to this review, 14 February 2014
Dear Kelly M: Thank you so much for staying with us, and thank you for taking the time to review our hotel on Trip Advisor! We agree that our location is truly the best of both worlds when staying in Myrtle Beach-On site of Broadway's 350 acres of shops, dining, and entertainment, yet only a quick five minute drive (or one mile walk) and your toes are in the sand! In the summertime (Memorial Day-Labor Day) our great city even offers a complimentary shuttle to the beach that many of our guests love to take advantage of! We are so happy to hear that your entire family enjoyed their stay so thoroughly, and that you were able to take advantage of our tasty breakfast each morning, and amenities like our indoor and outdoor pools! We look forward to welcoming you again this summer- thanks again!

Sincerely,

Michael
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Atlanta, Georgia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 February 2014

This hotel is very well run and clean. Jessica and her front desk staff always make me feel welcome and have great recommendations. Steps away from many attractions, shops, and decent restaurants. You can easily spend a couple of days here and great for business too.

Room Tip: Get lake view.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank ATLfans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach - Broadway At the Beach, responded to this review, 11 February 2014
Dear Guest: Thank you so much for staying with us, and thank you for taking the time to share your experience at our hotel on Trip Advisor! We pride ourselves on being the perfect location for either business or leisure travel, and are so pleased that you have always received such great service from both Jessica and the rest of the front desk team during your visits with us! We also appreciate your mention of our staff's knowledge of the local area and the great variety of entertainment available in our backyard at "Broadway at the Beach!". Thanks again for the feedback- Please visit us again soon!

Sincerely,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
VA, United States
1 review
Reviewed 10 February 2014

We would highly recommend this hotel. The service was excellent! The hotel upgraded our room to lake front and what a nice view! Our room was extremely clean. Breakfast bar had a wide variety of choices. Waffles were delicious! We would definitely stay again.

  • Stayed February 2014, travelled as a couple
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach - Broadway At the Beach, responded to this review, 11 February 2014
Dear Cheryl W: Thank you so much for staying with us, and thank you for your lovely review! It is our absolute pleasure to provide our guests with the unexpected delight of a room upgrade if it is available, and we are so pleased that you enjoyed your clean and comfortable lake view room! I also appreciate your comments regarding the service you received during your stay and how much you enjoyed our newly improved deluxe "On the House" breakfast- I am partial to waffles myself! Again, thank you for your feedback and for your reccommendation! Please visit us again soon!

Sincerely,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hendersonville, North Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 February 2014

I stayed here for business last week during the "ice storm." My stay was very nice overall! Staff, room, breakfast, coffee, were all satisfying! Hotel staff went out of their way to find out which restaurants were open during the storm & gave guests a list of the locations!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach - Broadway At the Beach, responded to this review, 11 February 2014
Dear Greg B: Thank you so much for weathering Winter Storm Leon with us, and thank you for taking the time to review our hotel on Trip Advisor! We consider ourselves lucky to only rarely experience these kind of unfavorable conditions in the Myrtle Beach area, and do our very best to be prepared for any impacts weather may have on our valued guests at all times. I am pleased that our staff provided great information regarding the local restaurants that remained open, and that your stay with us overall was so positive! We hope to see you again soon- we will make sure the sun is shining next time!

Sincerely,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NY
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 February 2014

everything was perfect, the whole staff, front desk,breakfast servers, housekeeping, grounds personnel, everyone was so nice, polite, and helpful, like we were the only people there, they took time to answer and chat, the rooms were clean and fresh, the whole experience was great

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank dsch_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMyrtleBeach, General Manager at Hampton Inn Myrtle Beach - Broadway At the Beach, responded to this review, 6 February 2014
Dear Guest: Thank you so much for staying with us, and thank you for taking the time to review our hotel on Trip Advisor with a five star rating in every category! Wow! Although I have been managing this property for several years, I never cease to be impressed with our team and their unwavering dedication to providing our guests with the highest level of service possible. We often hear the phrase "Southern Hospitality" in our area, and I believe that is what our guests can expect to experience when staying with us, and that it is genuine! Again, thank you for the wonderful feedback. We hope you will visit us again should your travels return you to Myrtle Beach.

Sincerely,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Myrtle Beach - Broadway At the Beach

Property: Hampton Inn Myrtle Beach - Broadway At the Beach
Address: 1140 Celebrity Cir, Myrtle Beach, SC 29577-7465
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Myrtle Beach
#4 Romantic Hotel in Myrtle Beach
#8 Family Hotel in Myrtle Beach
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Myrtle Beach - Broadway At the Beach 2.5*
Number of rooms: 141
Official Description (provided by the hotel):
Step outside Hampton Inn(R) hotel in Myrtle Beach-Broadway at the Beach and you are in the middle of the festive streetscape of Broadway at the Beach, the most popular destination along South Carolina's Grand Strand. The Hampton Inn(R) hotel in Myrtle Beach-Broadway at the Beach is the only hotel located directly on the Broadway at the Beach complex and is located just two miles from the ocean, a half-mile from the Myrtle Beach Convention Center, and only a few minutes from the Myrtle Beach International Airport and Coastal Carolina University. Browse over one hundred specialty shops, restaurants, museums, and attractions including Ripley's Aquarium just outside the door of our Myrtle Beach hotel. Soak in some rays or partake in a world of watersports on the famous beaches, located only a couple miles away. Rev things up at the Myrtle Beach Speedway, or slow things down with a few rounds of golf on one of the many courses within minutes of our Myrtle Beach hotel. Just minutes away you will find some of Myrtle Beach's other great attractions such as the Cal Ripken Experience, Pirates Voyage, the Palace Theatre, Myrtle Waves, The Carolina Opry, and The Market Common. Take a trip back in time at the Pavilion Nostalgia Park next door for a taste of Myrtle Beach's past. Ask the friendly team at our Hampton Inn Myrtle Beach - Broadway at the Beach hotel for more tips on the area as we are committed to exceeding your expectations. For pleasure, adventure, or relaxation, come down soon! ... more   less 
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Also Known As:
Hampton Inn Myrtle Beach-Broadway @ The Beach Hotel Myrtle Beach
Hampton Broadway Beach Inn
Myrtle Beach Hampton Inn Hotel Broadway

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