We are locals and have gone here regularly. The food is good, it’s not inexpensive, and—oh my gosh—the service is so incredibly frustrating. On the menu it says something like, “Every server is your server.” It should say “‘Every server is your server’ means you don’t have a server.” The concept isn’t working. And I realized today, it’s never worked!
We were seated in an almost empty restaurant, got our drinks pretty quickly. Then waited. And waited. And waited. And employees are standing around talking. And we’re waiting.
A restaurant can have good food and a nice atmosphere, and poor service will ruin the experience every time! Today was our last visit; there is no excuse.
If you want good food and good service, go to Eggs Up. One server will be your server, and you’ll know his/her name when you’re ready to order. Or need something. Like the check. So you can leave.