Upon arrival at checkin I was told that my room price total was $10 more then the price that was on my confirmation. I was under the impression that the hotel had continental breakfast and the hot tub would be up and running to find out that they didn't have breakfast and the hot tub wasn't running. We were told that the hotel was switching over to the Rodeway Inn and they no longer used choice privilege which I am a member. I was also told that it was the hotel's first day opening since winter. We went to our room to find the toilet not working. I phoned the desk to let them know, left for dinner and came back to the hotel at 10pm. I went to my room and attempted to open the door but my room keys did not work and the guy working at the desk left earlier then he was suppose to. There was a note left on the office door saying the office will reopen on 3/8/14 at 7am so we were stuck out of our room where our belongings were for 45 minutes with no one there to help us get in our room. It was freezing cold and my 6 year old nephew had to urinate off the side of the balcony because we couldn't get in the room. He was very upset and crying. I decided to go next door to the Days Inn where the nice desk clerk called her manager to get in contact with the maintenance man who also work at Rodeway Inn. I was informed that the guy at the desk who checked us in was suppose to still be working. The maintenance guy came quickly and redid our keys that finally let us in the room. Our heating unit even when on 85 was blowing cold air. I will never stay here again and would never recommend this hotel to anyone. They should close down!!
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- Also Known As:
- Econo Lodge Myrtle Beach Hotel Myrtle Beach